reliance digital showroom

1. About Reliance digital:
It discovers, Experience a range of products at Reliance Digital. It discovers 150 international
and national brands and over 4000 products. It has customers of 10crores above people in
both online and physical buying.It also offers resQ plans to increase life time of a product.
It includes four departments
1)Entertainment
2)Information Technology
3)Reliance-Home Appliances
4)Enhancement Accessories
These shopping malls contains two grades:
A Grade:A Grade comes under Metropolitan Cities.
B Grade:B Grade comes under the cities like Vijayawada and Kakinada.
Strength of Reliance Digital:
It has two types of stores
1)Stand alone store
2)Mall based store
Stand alone store:It is nothing but more business based which is standard.
Mall based store:It is nothing but publicity and demand is more.But offers are same to all
stores.
About Employees:
Employees consists of two types
1)Department Manager
2)Store Manager
Under Department Manager it consists of Team leader,Staff,SalesAssociative,Executives,
Junior Sales.
Under Store Manager it consists of Security Staff,HouseKeeping,Maintenance,Finance
Department

2. Top brands and wide range of products:
People choose products from the best of brands –from Sony, LG in Home Entertainment, and
Nokia, Samsung in mobile phones, to Panasonic, and Toshiba in Home Appliances.It
discover products that best suit your lifestyle needs and provides best value for money in
terms of TCO (total cost of ownership).
Experience, the Digital Zone
It follows Touch, feel and try every product before you make your BUY decision! Get Up,
Close and Personal with the latest products in our specially designed Experience Zones for
high-end entertainment systems like home theatres, televisions, home and car music systems.
These zones simulate an environment that brings the best of each product alive – thereby
guiding you to make the right choice.
After sales service and support
Bought that big smart TV and don't know where best to place it in the room? Or have a
device malfunction/breakdown and hassled about setting it right? Be it product installation,
break down or maintenance - Trust ResQ to bail you out! Its ResQ personnel shall personally
visit, rectify, and provide you with a step-by-step guidance for maintenance till the life cycle
of the product. ResQ services are available to support 7 days a week, from 10 A.M to 10
P.M.
Simply walk into any of stores to discover and experience all that Reliance Digital has to
offer!
Services
Reliance resQ: Installation. Maintenance. Repair
At Reliance resQ, we undertake installation, maintenance and repair for all products.

3. At your service:
resQ is designed to be at best service: There engineers work diligently 365 days a year, from
10 a.m. to 10 p.m. Come rain come shine, you can rely on there!
Discover the power of 7…
Product installation: They help to set up your product for optimum performance
 There engineers do more than just install - They also interconnect all compatible products that
you own to the main product during installation.
 There engineers carry all necessary accessories needed so a single visit takes care of all our
needs!
 Masonry, carpentry, plumbing and electrical wiring services come included
 Services of cable and wire harnessing provided

Specialised customer training:
 Specialised training to customers on products and related applications by an industry trained
personnel

Authorised Service Station for diagnosis and repairs (Caters to all brands)
 One stop solution for repairs for all brands’ products
 Repairs covering both pre and post manufacturer warranty periods

4.  On-site service for select products – for the rest, there engineers shall transport products to and
fro from the service station

Demonstrate Product Usage:
 Live demonstration of all features of the product
 Provide handy care tips

Health check-up plan: Preventive Maintenance
 To ensure that their products do not malfunction, they offer periodic services and maintenance
check-ups
 Tips on upkeep of products for optimal performance
 Also covers products not purchased from Reliance Digital

Enhanced Utility: resQ Accessories
 They offer a host of utility products and accessories that are compatible with your products &
help you get more of them!

Extended Warranty Service- resQ Care Plan
 Free repairs, including both parts and labour
 Free preventive maintenance visits during plan period


5. Gift Cards
Reliance Digital Gift Card - Freedom of choice
A toothy grin from your kid!,
A simple Thank you! from your friend!
A sweet smile from your beloved!
These gift cards provide points whenever we buy any product.It rewars
points.We can gift our loved ones with nice gifts.
These gift cards are used buy the electronic gadgets.,
Advantages of the Reliance Digital Gift Card
 Choice of shopping from the latest and the largest electronics' assortment across consumer
electronics and IT products.
 Redeemable at over 51 Reliance Digital Stores and 19 iStores across 28 cities in the country.
 Available in various denominations to suit every requirement.
 Freedom to use the total amount on the gift card through multiple transactions until that amount
is depleted or until the expiry of the card, whichever is earlier.
 Resistant to wear and tear.
Process to buy the Reliance Digital Gift Card
 The Gift Card is available for sale at all Reliance Digital stores
 Take the card to a cash counter. The minimum amount for loading the card is Rs. 500.
 The cashier will take payment and activate the card.
 You can now gift this activated card. This can be redeemed in any of the Reliance Digital and
iStore outlets on purchase, either in full or part.
 To check the balance on this card or to check its expiry date,contact the CRM desk at the
Reliance Digital store.
Where to buy the Reliance Digital Gift Card
Reliance Digital Gift Cards are available at all Reliance Digital stores across the country.