It’s been an exciting year for online merchants. More people are becoming customers of online stores and owing to the reason ecommerce market is at an all-time rise. It is expected that global e-commerce revenue to reach $460 plus billion in 2018 However, the question is, will it be the same?. The same old boring app navigation that bored us in 2016? The answer would be no. 2018 is full of surprises and cutting-edge innovations that are guaranteed to change our shopping experience forever.

2.  Christmas and new-year are nearby. E-commerce market is
getting ready for one of the biggest sales season ever.
 Little do people know that their online shopping experience
is going to change dramatically next year owing to latest
technological advancement.

3.  BY the end of 2018 70% of the ecommerce traffic will be
through mobile phones.
 Augmented reality will have a great influence in ecommerce
market in the year 2018.
 Amazon has already added augmented reality to their app.
 AR market will rise to $90 billion by 2020.

4.  Amazon Alexa and Google Assistant will have
more exciting integration and updates in
2018.
 Half of the online search will be done through
voice next year, which is 40% at the moment.
 Target and wall mart will integrate Google
express to enable voice purchase

5.  Online stores will concentrate on Instagram stories since half of the
users are predicted to use the feature next year.
 Facebook will introduce VR feature ‘Spaces’ for its users to connect
 Videos will attract more customers from social media than any other
content
 Chat bots and messenger based sales will increase dramatically
since 2.5 billion users at present use them and it’s expected to rise
dramatically in 2018

6.  2018 will be of CX oriented strategies since 89% of consumers at
present has stopped doing business with a company after poor
customer service.
 ‘Customer experience will dramatically improve with the help of
Blockchain Technology.
 Omni-channel shopping experience will dramatically increase by
next year.
 AI and Machine learning will be extensively
put to use to increase CX.

7.  Ebay is going to release their visual search tools by next year.
 Amazon, Asos and Wayfair have already included the feature.
 Google lately introduced Google Lens in their pixel phones for
advanced search and shopping options. It is expected that in 2018
more Android phones will have the feature.
 Pinterest already has 150 million
users who use visual search
feature and is expecting a steep
rise in 2018.