Desenvolvimento de pessoas: Ferramentas e dicas práticas - Samia Lauar - Quinto Andar

1. Samia Lauar
Head of Product
QuintoAndar
Desenvolvimento de pessoas:
ferramentas e dicas práticas

2. DISCLAIMERS

5. For people development, individual and context
investment should walk together

6. KNOW yourself1
First step is always understanding the gap, for problems and people
Communicate WHY
exhaustively
4
Give REAL Autonomy5
Make way to the
RIGHT PLACE
6
Questions & tests to ask and take
● What emotions am I experiencing?
● What am I assuming about another
person or the situation?
● What are the facts vs. my
interpretations?
● What are my core values, and how might
they be impacting my reactions?
● Some tests that might help: DISC,
Google Leadership Assessment, 16
personalities test...etc, etc, etc..

7. It is a hard skill, specially for leaders
● Probably the single most important
thing to develop moving up in your
career
● It can and should be learned
Invest heavily in EMOTIONAL INTELLIGENCE2
What is the most common: an AI product or getting angry at someone?
Communicate WHY
exhaustively
4
Give REAL Autonomy5
6
Make way to the
RIGHT PLACE

8. Courses, books...always with
context and when needed
● There is no right or fixed list, it
depends on your moment and
challenge
Build your TOOL KIT3
You can never have enough tools in your box, specially for a Product Manager
Communicate WHY
exhaustively
4
Give REAL Autonomy5
6
Make way to the
RIGHT PLACE

9. Communicate WHY exhaustively4
People are moved by purpose...money won’t get you too far
● Don’t assume explaining what and how is
the fastest way to influence your audience.
● Don’t think the answer to why is so
self-evident it doesn’t need unpacking.
● Never stop repeating and explaining over
and over again
1
2
3
KNOW yourself
Invest heavily in
EMOTIONAL
INTELLIGENCE
Build your
TOOL KIT

10. Give REAL Autonomy5
“With great power comes great responsibility”
1
2
3
● Real means even for the bad part
● It will hurt and slow you down for a while,
but you need to embrace it for the long run
KNOW yourself
Invest heavily in
EMOTIONAL
INTELLIGENCE
Build your
TOOL KIT

11. Make way to the RIGHT PLACE6
Good people development shows when they leave you behind
● People should be able to make their own
path
● It’s ok to not be the best at every skill, but
it is important to know your team and help
them find their way
KNOW yourself1
Invest heavily in
EMOTIONAL
INTELLIGENCE
2
Build your
TOOL KIT
3

12. KNOW yourself1
Invest heavily in
EMOTIONAL
INTELLIGENCE
2
Build your
TOOL KIT
3
Communicate WHY
exhaustively
4
Give REAL Autonomy5
Make way to the
RIGHT PLACE
6
That’s all folks...

13. Obrigada!

14. Referências
https://hbr.org/2019/01/to-improve-your-team-first-work-on-yourself
https://hbr.org/2020/05/good-leadership-is-about-communicating-why
https://www.ted.com/talks/dan_pink_the_puzzle_of_motivation