Product Management Event at #ProductCon Los Angeles with Navin Kapoor & Sandeep Dukhande, Head of Product Management & Group Product Manager at Intuit.

1. www.productschool.com
Digital Business - Powering Prosperity
by Intuit Head of PM & Group PM

2. Join 40,000+
Product Managers on
Free Resources
Discover great job
opportunities
Job Portal
prdct.school/PSJobPortalprdct.school/events-slack

3. CERTIFICATES
Your Product Management Certificate Path
Product Leadership
Certificate™
Full Stack Product
Management Certificate™
Product Management
Certificate™
20 HOURS40 HOURS40 HOURS

4. Corporate
Training
Level up your team’s Product
Management skills

5. Sandeep Dukhande
S P E A K E R
Navin Kapoor

6. Navin Kapoor and Sandeep Dukhande
Digital Business –
Powering Prosperity
November 11, 2019

8. Intuit Confidential and Proprietary 8Intuit Confidential and Proprietary 8
MISSION
Transform Intuit to operate at the highest
level through technology

9. FOUNDATIONAL Accuracy and Compliance Security Data Stewardship
Align to Intuit Data Strategy
Enterprise Data
Standardization
Modernizing BI
CONVERGED DATA
Kill the clones
Converged capabilities
Time to Market
UNIFIED PLATFORMS
T4I STRATEGY
Cloud
SaaS
Automation
MODERNIZED TECHNOLOGY

10. Why are we building the Intuit Revenue Platform?
Deliver customer benefit through the One Intuit Ecosystem
Consolidate billing and commerce systems
Move services from offering monoliths to platform
Accelerate time to market
Build financial integrity and quality into the platform
‘Right for me’ buy experience for our offering teams and customers
Everything as a service
Guiding
Principles
The Intuit Revenue Platform is our target state platform as we move to the One
Intuit Ecosystem

11. What is the Intuit Revenue Platform?
Go-to-Market
Offer, Promotion
and Pricing creation
Order Placement
Self Service,
Agent
eCommerce
Shopping Cart
Awesome customer
buy experience
Centralized Controls
Compliance
Restricted party screening,
embargoed countries
Entitlement
Service, Fulfillment,
De-Entitlement
Billing
Recurring, One
Time, Usage
Payment
Processing
Cash to Intuit,
charges, refunds
Correspondences
Invoices,, Payment
Failures, Expiry
Taxes
State and local
taxes, exemption
Accounting
Recognize revenue
and close the books
Reporting
Analytical and
operational
Intuit
Revenue
Platform
Benefits
Customers
Easy access to all
Intuit offerings, single
and accurate bill, self-
serve capability,
awesome purchase
experience
Marketers
Faster go-to-market
setup and rapid
experimentation
Offering
Teams
Platform offered as
consumable services;
Fast onboarding
Sales & Care
Agents
Ability to quickly solve
our customers’ needs
Finance/IT
Financial integrity,
operational efficiency,
elimination of clones,
no revenue losses
Platform capabilities
are available as
consumable
services
Billing Commerce

12. Core Concepts
• Single, strategic integrated business platform with
easy to use REST services and configurable
widgets
• Supports all customer segments, partners and
channels
• Supports all business models, product lines and
monetization strategies
• Accelerated time to market through self-service,
end-to-end integration
• Global ready, compliance built in
• Customer centric
Target State – Intuit Revenue Platform (IRP)

13. South Africa
Rest of Europe
Malaysia
US
United States
Brazil
United Kingdom
France
Canada
Mexico
Australia
India
Global Reach

14. 2015
• Pilot launch
2016-2017
• International expansion
• Platform thinking
• Foundational capabilities with central controls
• Testing Automation
2018-2019
• Migrate volumes
• Standardization and simplification
• Platform convergence
2020-2021
• Innovation & Global Growth
• Support New business models
• Enable customer success & care savings
• Accelerate time to market for new offers &
pricing
Journey

15. ©2010 Niagara Pharmaceuticals Incorporated15
Teams are empowered to assess requests continuously and recommend revision to the plan
T4I input
FG input BU
input
Top T4I
Priorities
In Take Guiding Principles Continuous Grooming
Plannin
g
Executio
n
Prioritiz
e
Revis
e
Reques
t
Agile @ Tech 4 Intuit (t4i)
MVS
Business
Units
Functiona
l Groups
T4I

16. Billing Capabilities
Business Models
Wholesale
Subscription
Usage
Add-on
Segments
Small Business
Accountant
Self Employed
Contractor*
Markets
USA
Canada, UK, Australia
Singapore, India, Brazil
Rest of World
Rest of Europe
Channels
Web
Agent
Partner
Mobile*
Retail*
Foundational
Entitlement
Item & Pricing
Finance Control
Revenue Management
Note: * items are planned

17. Billing Capability Map
Item &
Pricing
Sales Care Cart Quote BillingOrder Payment
Revenue &
Accounting
Lifecycle &
Approval
management
Global
Ready
Mass offer
publication
Clone offer
Segmented
Price
Increase
Wholesale
Bulk Promo
Wholesale
Multi-
Company
Promo
Telesales
only offer
Subscription
Signup,
Upgrade,and
Subscribe
Agent Billing
History
Cancel auto
renewal
Update
Payment
Adjustment
& Refund
Manual
Discount
Switch Offer
Immediate
and future
dated
Tax Inclusive
or Exclusive
Async &
Sync
Processing
Order Fallout
Handling
Payment
Validation
Finance
Control &
Compliance
Bulk
Processing
Centralized
Entitlement
Monthly &
annual
subscription
Trial
Management
Add-on
Support
Price
Protection
Window
Collections &
payment
retries
Invoice and
other
corresponde
nces
Wholesale
and non-
wholesale
Usage billing
Global
payment
support
(CC, DD)
PCI
Compliance
Follow on
credit
Chargeback
& return
processing
CC Updater
Subscription
revenue
recognition
Wholesale
collectability
control
Dynamic GL
account
Global legal
entities
Operational
& Analytic
Reporting
User Limit
Support
Direct Multi-
Company
Promo
IVR
To merge w/
Commerce
Persisted
Quote
Bundle
External
Billing
Retail
One time
purchase
Early Opt-in /
Opt—to Buy
Now Promo
Mobile
One-time
Coupon
Payment
Widget
Fraud
Detection
606
Global Tax
Subscription
opt-in,
upgrade,
downgrade,
cancel,
resubscribe
Global
language &
currency
support
PlannedExisting

18. www.productschool.com
Part-time Product Management Training Courses
and
Corporate Training