During this workshop George Zend, Product Manager at Facebook, answered all key questions about Product Management such as what it means to be an outstanding Product Manager, what a day in the life of a PM actually looks like and how to achieve & maintain a successful PM career.
He also talked about the tricks of the trade and nailing it like a PM and how to burst the myths of common misunderstandings and misconceptions.
13. Agenda 1. WHAT DOES “UNUSUALLY GOOD” MEAN?
2. WHAT IS AN “UNUSUALLY GOOD” PM?
3. UNUSUAL WAYS TO “EXECUTE”: 10X SPEED
4. UNUSUAL THINGS TO “EXECUTE”: BIOHACKING
5. UNUSUAL WAYS TO “IDENTIFY”/“UNDERSTAND”:
BECOMING A LEARNING MACHINE FRAMEWORK
6. UNUSUAL THINGS TO “IDENTIFY”/“UNDERSTAND”:
INSURMOUNTABLE COMPETITIVE ADVANTAGE
14. IN ORDER TO OBTAIN UNUSUAL RESULTS,
DO EITHER UNUSUAL THINGS OR
USUAL THINGS IN AN UNUSUAL WAY
15. IN ORDER TO OBTAIN UNUSUAL RESULTS,
DO EITHER UNUSUAL THINGS OR
USUAL THINGS IN AN UNUSUAL WAY
16. Doing unusual things
Doing in an unusual way
Unusual thing,
usual way
Unusual thing,
unusual way
Usual thing,
unusual way
Usual thing,
usual way
17. Doing unusual things
Doing in an unusual way
Unusual thing,
usual way
Unusual thing,
unusual way
Usual thing,
unusual way
Usual thing,
usual way
Many people live their entire lives in the lower left quadrant.
Whenever you find yourself stuck there for too long, be aware that can lead to stagnation
28. Agenda 1. WHAT DOES “UNUSUALLY GOOD” MEAN?
2. WHAT IS AN “UNUSUALLY GOOD” PM?
3. UNUSUAL WAYS TO “EXECUTE”: 10X SPEED
4. UNUSUAL THINGS TO “EXECUTE”: BIOHACKING
5. UNUSUAL WAYS TO “IDENTIFY”/“UNDERSTAND”:
BECOMING A LEARNING MACHINE FRAMEWORK
6. UNUSUAL THINGS TO “IDENTIFY”/“UNDERSTAND”:
INSURMOUNTABLE COMPETITIVE ADVANTAGE
47. MOST IMPORTANT THINGS IN THIS PRESENTATION
ARE THE CONCEPTS/FRAMEWORKS. FOLLOWING
ARE MY EXAMPLES –FIND WHAT WORKS FOR YOU
48. Agenda 1. WHAT DOES “UNUSUALLY GOOD” MEAN?
2. WHAT IS AN “UNUSUALLY GOOD” PM?
3. UNUSUAL WAYS TO “EXECUTE”: 10X SPEED
4. UNUSUAL THINGS TO “EXECUTE”: BIOHACKING
5. UNUSUAL WAYS TO “IDENTIFY”/“UNDERSTAND”:
BECOMING A LEARNING MACHINE FRAMEWORK
6. UNUSUAL THINGS TO “IDENTIFY”/“UNDERSTAND”:
INSURMOUNTABLE COMPETITIVE ADVANTAGE
50. • Speed allows you to experiment, refine, and have a margin of error in your execution
• Speed is also very important because it allows for more time and more output for you
and your team – more time is critical for a PM because we are multipliers for our team
• 10x execution speed allows time for things that otherwise would not be possible
– Processes like continuous roadmapping
– Skunk work products to build high risk ideas
– Continuous dialogue with key stakeholders (customers, advisers, entrepreneurs, etc.)
– Important but non-urgent activities (training, teaching, relationship building, etc.)
Why is speed so important?
51.
52.
53. Mon Tues Wed Thur Fri Mon (cont) Tues (cont) Wed (cont) Thur (cont) Fri (cont)
12:00am-
6:30 am
Sleep Sleep Sleep Sleep Sleep 2:00 pm Meetings Meetings Meetings Meetings Meetings
6:30 am Personal Personal Personal Personal Personal 2:30 pm Meetings Meetings Light Work Meetings Meetings
7:00 am Commute Commute Commute Commute Commute 3:00 pm Meetings Meetings Deep Work Meetings Meetings
7:30 am Commute Commute Commute Commute Commute 3:30 pm Light Work Light Work Meetings Light Work Light Work
8:00 am Commute Commute Commute Commute Commute 4:00 pm Meetings Meetings Meetings Meetings Meetings
8:30 am Breakfast Breakfast Breakfast Breakfast Breakfast 4:30 pm Meetings Light Work Meetings Meetings Meetings
9:00 am Light Work Light Work Light Work Light Work Light Work 5:00 pm Light Work Meetings Light Work Light Work Light Work
9:30 am Deep Work Meetings Meetings Meetings Deep Work 5:30 pm Commute Commute Commute Commute Commute
10:00 am Meetings Light Work Meetings Meetings Meetings 6:00 pm Commute Commute Commute Commute Commute
10:30 am Meetings Deep Work Meetings Light Work Meetings 6:30 pm Commute Commute Commute Commute Commute
11:00 am Light Work Meetings Light Work Deep Work Light Work 7:00 pm Dinner Dinner Dinner Dinner Dinner
11:30 am Meetings Meetings Meetings Meetings Meetings 7:30 pm Dinner Dinner Dinner Dinner Dinner
12:00 pm Lunch Lunch Lunch Lunch Lunch 8:00 pm Dinner Dinner Dinner Dinner Dinner
12:30 pm Lunch Lunch Lunch Lunch Lunch 8:30 pm Personal Personal Personal Personal Personal
1:00 pm Meetings Light Work Meetings Meetings Meetings 9:00 pm Personal Personal Personal Personal Personal
1:30 pm Light Work Meetings Light Work Light Work Light Work
9:30 pm-
12:00 am
Personal Personal Personal Personal Personal
54. Mon Tues Wed Thur Fri Mon (cont) Tues (cont) Wed (cont) Thur (cont) Fri (cont)
10:30 pm-
5:00 am
Sleep Sleep Sleep Sleep Sleep 12:30 pm Meetings Meetings Meetings Meetings Meetings
5:00 am Personal Personal Personal Personal Personal 1:00 pm Meetings Meetings Meetings Meetings Meetings
5:30 am Commute Commute Commute Commute Commute 1:30 pm Meetings Meetings Meetings Meetings Meetings
6:00 am Light Work Light Work Light Work Light Work Light Work 2:00 pm Meetings Meetings Meetings Meetings Meetings
6:30 am Deep Work Deep Work Deep Work Deep Work Deep Work 2:30 pm Meetings Meetings Meetings Meetings Meetings
7:00 am Deep Work Deep Work Deep Work Deep Work Deep Work 3:00 pm Meetings Meetings Light Work Light Work Light Work
7:30 am Deep Work Deep Work Deep Work Deep Work Deep Work 3:30 pm Meetings Meetings Deep Work Deep Work Deep Work
8:00 am Deep Work Deep Work Deep Work Deep Work Deep Work 4:00 pm Meetings Light Work Deep Work Deep Work Deep Work
8:30 am Deep Work Deep Work Deep Work Deep Work Deep Work 4:30 pm Meetings Deep Work Deep Work Deep Work Deep Work
9:00 am Meetings Deep Work Deep Work Deep Work Deep Work 5:00 pm Meetings Deep Work Deep Work Deep Work Deep Work
9:30 am Meetings Deep Work Deep Work Deep Work Deep Work 5:30 pm Meetings Deep Work Deep Work Deep Work Deep Work
10:00 am Meetings Deep Work Deep Work Deep Work Deep Work 6:00 pm Meetings Deep Work Deep Work Deep Work Deep Work
10:30 am Meetings Deep Work Deep Work Deep Work Deep Work 6:30 pm Personal Personal Personal Personal Personal
11:00 am Meetings Deep Work Deep Work Deep Work Deep Work 7:00 pm Personal Personal Personal Personal Personal
11:30 am Meetings Deep Work Deep Work Deep Work Deep Work 7:30 pm Commute Commute Commute Commute Commute
12:00 pm Meetings Meetings Meetings Meetings Meetings
8:00 pm-
10:30 pm
Personal Personal Personal Personal Personal
55. Category Unoptimized
(Hours)
Optimized
(Hours)
Difference
(Hours)
Optimized /
Unoptimized
Sleep 32.5 32.5 0.0 1.0X
Friction 30.0 5.0 -25.0 0.2X
Meetings 22.5 22.5 0.00 1.0X
Light Work 12.5 4.5 -8.0 0.4X
Deep Work 2.5 35.5 33.0 14.2X
Personal 20.0 20.0 0.0 1.0X
Total 120.0 120.0 0.0 1.0X
Hacking your time allows you to create as much as14x deep work for the team –
a multiplier action with cascading effects on the performance of the entire team
56. Illustrative normal product building process for many
teams Jul Aug Sep Oct Nov Dec
Start building native interfaces
Start adtech partner alphas/betas (1-2)
Building alpha for a product
Start client API alpha/betas (1-2)
Activity
Building beta for a product
Building 1.0 for a product
Many product teams have a linear approach to building products
57. How can we 10x that execution speed?
Jul Aug Sep Oct Nov Dec
Client API betas (10-20)
FMP betas (5-10)
Building 1.0 for a product
Sales leadership alignment
Start building native interfaces
Co-building with API clients (5)
Co-building with adtech partners (5)
Client native interface betas (100-1,000)
Building alpha for a product
Activity
By instilling a discipline for speed, by the end of a 6 month cycle
we can have >10x the number of customers we otherwise would have
58. Speed Hacks Description Benefits
Batch process
meetings
Many PMs have a lot of meetings – batch processing allows for free
time with less context switching and time to do more deep work
Less context switching;
more deep work
Optimize for
deep work
Deep work takes ramp up time (~30 min), but propels team forward
(strategy work, product architecture, analysis, brainstorming, etc.)
Allows team to position itself
correctly; build right products well
Co-develop products
Build the right products for the right customer and
obtain quick adoption
Makes sure you build right product
for right customer; adoption
Time-shift schedule
Saves a tremendous amount of time on commuting
(for me 3 hours a day)
20-30% more productive time/day
Using Windows and
Mac machine
Use Windows for Outlook/Powerpoint/Excel; use Mac for coding
20-30% more productive for
Windows/Mac specific apps
Intermittent fasting Saves 1-2 hours/day 10-20% more productive time/day
Miscellaneous hacks
Using 2-3 monitors; automated email rules; utilizing Powerpoint and
Excel macros; invest in relationship building, etc.
Miscellaneous
Utilizing speed hacks often is a game of testing and stacking more and more speed hacks
over time; hundreds of single digit productivity increases can make you significantly faster
59. Agenda 1. WHAT DOES “UNUSUALLY GOOD” MEAN?
2. WHAT IS AN “UNUSUALLY GOOD” PM?
3. UNUSUAL WAYS TO “EXECUTE”: 10X SPEED
4. UNUSUAL THINGS TO “EXECUTE”: BIOHACKING
5. UNUSUAL WAYS TO “IDENTIFY”/“UNDERSTAND”:
BECOMING A LEARNING MACHINE FRAMEWORK
6. UNUSUAL THINGS TO “IDENTIFY”/“UNDERSTAND”:
INSURMOUNTABLE COMPETITIVE ADVANTAGE
60. “People who are really serious about software should make their own hardware.”
The software is your mind. The hardware is your body
An introduction to biohacking
61. • Career are endurance sports – decades long marathon broken down into sprints
• First rule of high performance is never lapsing into poor performance
• Maintaining 10x speed high level performance across decades may be
impossible without biohacking
• Biohacking may enable you to:
– Avoid disease and injury that will affect performance (soft tissue injury, heart
disease, inflammation, chronic disease, carpal tunnel/RSI, etc.)
– Obtain optimal mental performance (memory, analysis, etc.)
– Obtain optimal physical performance (energy, strength, cardio, etc.)
• Biohacking is unusual/controversial: do your own research and A/B testing. Also
wise to find a good doctor specializing in functional/integrative medicine
Why is biohacking so important?
62.
63.
64. For Gut Cleansing:
Saccharomycs boulardii, Multi-
strain probiotics, Tricycline,
Digestive enzymes, and
Monolaurin
For Mitochondrial Metabolic
Therapy:
Organic plant based protein shake,
Flax/chia seeds, Astaxanthin, Krill
oil, Ubiquinol, Magnesium, and
Vitamin D-3
For Ketogenic Monitoring:
Ketonix ketones monitor
65. • Before chronic disease, there is inflammation. Before inflammation, there is gut
dysfunction. Gut repair corrects this problem from a first principles basis.
• Remove toxic substances like mytoxins, bacteria, yeast, heavy metals, chlorine, etc.
• Replace nutrients like magnesium, vitamins, proteins, fats, fiber, complex carbs, etc.
the body needs to function at its peak
• Reinoculate gut’s intestinal flora with probiotics and prebiotics like lactobacillus
acidophilus, lactobacillus thermophilous, etc.
• Repair the intestinal mucosa, the cells that form the intestinal wall- their division and
growth can patch up a leaky gut
• To learn more and implement, read Dr. Junger’s book “Clean Gut”
• Personally, lost 10 lbs on this, had my energy increase, and decrease inflammation
Gut repair – reducing inflammation in the body
Source: Junger, Alejandro. Clean Gut: The Breakthrough Plan for Eliminating the Root Cause of Disease and Revolutionizing Your Health. HarperCollins.
66. • Mitochondria generate ATP, control apoptosis, and are prime sites for free radical
damage
• How to manufacture ATP efficiently and sidestep the problems that arise from a lifetime
of eating food that produces an excess of free radicals when metabolized
• Mitochondrial metabolic theory boils down to (1) eat high quality, organic, toxin
minimizing foods – calories from good fats, moderate protein, and minimizing carbs, (2)
use ketones for energy creates significantly fewer free radicals than sugar
• Benefits include mental performance, no cravings, anticancer, microbiome changes,
weight loss, energy, increased insulin sensitivity, and reduced inflammation
• To learn more and implement, read Dr. Mercola’s book “Fat for Fuel”
• Personally, lost 15 lbs, much stronger overall health, better endurance, improved
concentration, increased energy and focus.
Mitochondrial metabolic theory – eat well for optimal
nutrition
Source: Mercola, Joseph. Fat for Fuel: A Revolutionary Diet to Combat Cancer, Boost Brain Power, and Increase Your Energy. Hay House, Inc.
67. Biohacks Description Benefits
Intermittent fasting Eating 8 hours/day; fasting 16 hours/day
Lose weight, increase energy,
increase longevity
Ketosis Keeping body burning ketones as main fuel
Lose weight, increase energy,
decrease systemic inflammation
Vitamin supplements Vitamin D, Krill Oil, Magnesium, Ubiquinol, Astaxanthin
Increase energy, decrease systemic
inflammation
High fat, medium
protein, low carb diet
Helps keep your body running on ketones
Lose weight, increase energy,
decrease systemic inflammation
Organic protein and
raw greens solutions
Raw Organic Protein Powder with probiotics, etc. and Raw Greens
(Garden of Life) to stay full and your body running on good nutrients
Decrease light damage
Smart drugs Aniracetam, phenylpiracetam, etc.
Increase mental performance
(memory, etc.)
Other biohacks
Cold therapy (cold showers, ice, etc.), grounding (decrease free
radical count in body), light (Iris or f.lux), HIIT, etc.
Increase energy, lose weight,
decrease free radical damage
Biohacking is a diverse and deep field; I highly recommend Dave Asprey’s book “Head
Strong”
and experimenting to find with what works for you
68. These ideas are backed by a plethora of research
Biggest impact on lowering exposure to oxidative
damage comes when you keep your blood glucose
levels low
- T. N. Seyfried, Nutrition and Metabolism Journal
[FN1]Overindulging on sugar and grains eventually leads to
neural impairment and damage
- R. Agrawal, The Journal of Physiology [FN2]
Removing processed foods, sugars, etc. from your diet
deprives cancer cells of their preferred metabolic fuel
- G. D. Maurer, BMC Cancer 11 [FN3]
Low carb diets tend to reduce levels of systemic
inflammation in the body
- C. E. Forsythe, Lipids, 43 No. 1 [FN4]
Shifting to a fat-burning diet spurs mitochondrial
biogenesis in rodents
- K.J. Borough, Annals of Neurology [FN5]
Increasing mitochondrial ATP production can enhance
performance of neurons
- Z. Sheng, Journal of Cell Bio; X. Zhu, Neuorimage
[FN6]
Cancer unlikely in people with healthy mitochondria;
Mercola expanded this concept to chronic diseases
- T. N. Seyfried, Cancer as a Metabolic Disease [FN7]
Eating diet high in good fats has been shown to
increase memory and cognition
- A. Paturel, Cleveland Clinic [FN8]
69. • [FN1] J. J. Meidenbauer, P. Mukherjee, and T. N. Seyfried, “The Glucose Ketone Index Calculator: A Simple Tool to Monitor Therapeutic
Efficacy for Metabolic Management of Brain Cancer,” Nutrition & Metabolism, vol. 12 (2015): 12. DOI: 10.1186/ s12986-015-0009-2.
• [FN2] R. Agrawal and F. Gomez-Pinilla, “‘ Metabolic Syndrome’ in the Brain: Deficiency in Omega-3 Fatty Acid Exacerbates Dysfunctions in
Insulin Receptor Signalling and Cognition,” The Journal of Physiology, 590, no. 10, (2012): 2485, DOI: 10.1113/ jphysiol. 2012.230078.
• [FN3] G. D. Maurer, et al., “Differential Utilization of Ketone Bodies by Neurons and Glioma Cell Lines: a Rationale for Ketogenic Diet as
Experimental Glioma Therapy,” BMC Cancer 11 (2011): 315, DOI: 10.1186/ 1471-2407-11-315.
• [FN4] C. E. Forsythe et al., “Comparison of Low Fat and Low Carbohydrate Diets on Circulation Fatty Acid Composition and Markers of
Inflammation,” Lipids, 43, no. 1 (2008): 65– 77, DOI: 10.1007/ s11745-007-3132-7.
• [FN5] K. J. Bough et al., “Mitochondrial Biogenesis in the Anticonvulsant Mechanism of the Ketogenic Diet,” Annals of Neurology, 60
(2006): 223– 35, DOI: 10.1002 /ana. 20899.
• [FN6] Zu-Hang Sheng, “Mitochondrial Trafficking and Anchoring in Neurons: New Insight and Implications,” Journal of Cell Biology 204, no.
7 (March 31, 2014): 1087, doi: 10.1083/ jcb. 201312123. 2. Xiao-Hong Zhu et al., “Quantitative Imaging of Energy Expenditure in Human
Brain,” Neuroimage 60, no. 4 (2012): 2107– 17. 3. R. Steven Stowers et al., “Axonal Transport of Mitochondria to Synapses Depends on
Milton, a Novel Drosophila Protein,” Neuron 36, no. 6 (2002): 1063– 77, doi: 10.1016/ S0896– 6273( 02) 01094– 2.; Xiufang Guo et al.,
“The GTPase dMiro Is Required for Axonal Transport of Mitochondria to Drosophila Synapses,” Neuron 47, no. 3 (2005): 379– 93; Huan
Ma et al., “KIF5B Motor Adaptor Syntabulin Maintains Synaptic Transmission in Sympathetic Neurons,” Journal of Neuroscience 29, no. 41
(2009): 13019– 29.
• [FN7] Thomas N. Seyfried New Jersey: Wiley. 2012. ISBN: 978-0-470-58492-7. Cancer as a metabolic disease: on the origin,
management, and prevention of cancer.
• [FN] Amy Paturel, “Good Fats— Boost Brain Power with Good Fats,” Cleveland Clinic Wellness, September 8, 2009, http://
www.clevelandclinicwellness.com/ food/ GoodFats/ Pages/ BoostBrainPowerwithGoodFats.aspx.
With plenty of citations in case you want to dive in further
70. Agenda 1. WHAT DOES “UNUSUALLY GOOD” MEAN?
2. WHAT IS AN “UNUSUALLY GOOD” PM?
3. UNUSUAL WAYS TO “EXECUTE”: 10X SPEED
4. UNUSUAL THINGS TO “EXECUTE”: BIOHACKING
5. UNUSUAL WAYS TO “IDENTIFY”/“UNDERSTAND”:
BECOMING A LEARNING MACHINE FRAMEWORK
6. UNUSUAL THINGS TO “IDENTIFY”/“UNDERSTAND”:
INSURMOUNTABLE COMPETITIVE ADVANTAGE
71. OUR JOBS INVOLVE CONSTANT LEARNING AND
OUR COMPETITIVE EDGE IS OUR IDEAS:
THE BEST PMS ARE LEARNING MACHINES
72. Many years ago, I realize that learning things quickly and
deeply can be boiled down into a recursive algorithm
Strength of this approach is in the order of the steps, the steps themselves, and the
recursion
1. Reading
2. Conversations
3. Doing
4. Synthesizing
73.
74. • Reading top 3–4 books on a topic rapidly is enough to usually give people a
decent handle on a new topic
• Reading blogs, periodicals, wikipedia, podcasts are also alternative ways of
learning similar material from different sources
• Reading consistently over time becomes an insurmountable advantage
• Reading doesn’t just teach you knowledge; it improves your model of the world
on a subconscious level. Reading helps to improve your compiled mental
software, even if you don’t have access to the source code
• Case study example: At one point in time, I became interested in the oil
OPEC’s policy and the historical low prices of crude oil. I found out about this
trend from the Economist. I came up to speed on the industry by reading the top
3–4 books on oil from Amazon
Best first step and most self reliant way of learning is by
reading
75. • Speaking to experts in the field has the benefit of synthesizing large amounts of
information and distilling it into a pure, digestible form for you —it’s by far the most
efficient way of learning information quickly
• It’s limited by being less self reliant and needing to know people who understand the
topic
• In addition, it’s difficult for experts to separate fact from opinion when onboarding new
people. People learning this way run the risk of copying opinions wholesale
• An alternative to copying wholesale is sifting facts from opinions in conversations with
experts; valuing facts and crafting your own opinions based on first principles thinking
• This requires much more work — but is a much better way of creating original thinking
• Case study example: I spoke with my friends who are traders, investors and
engineers in the oil industry; I took the research reports I read and called up the
relevant analysts to learn facts and carefully evaluate opinions
After reading, often times the next best step is to speak
to people, which is the most efficient way of learning
76. • The deepest way of learning is by interacting within the realm of whatever
topic you want to learn
• In the entrepreneurial world, there’s an adage that the best way to learn how to
become an entrepreneur is by becoming an entrepreneur
• You’re more likely to uncover your unknown unknowns: working in an area
will teach you to ask better questions to uncover more questions you don’t have
answers to
• The lean startup movement of doing / building quickly to learn deeply is a perfect
embodiment of this philosophy
• Case study example: I devised several trading strategies to capitalize on
uncertainty in the oil market, including utilizing ETFs, options, and taking long
and short positions in different oil companies.
After conversations, and the deepest way of learning, is
by doing
77. • Synthesizing is a way of refining concentrated ideas from the past— it allows all of
us to pick up pieces from our past, discards the bad parts, transmute lesser materials
into great ones, and leave with something much more valuable than we started off with
• Superficial learning does us no good if we don’t synthesize and refine
• I personally find the most independent way to synthesize is with a regular journal; an
excellent but less self reliant way of synthesizing is through teaching other people
• After completing a loop, restart the loop on new unknown related topics
• Case study example: I journaled my entire investment thesis formulating process,
which lead to a post on Medium (FN) as well as my presentation of this thesis to several
hedge fund manager friends. After finishing my first loop, I started reading more books,
talking to more people, and experimenting more with fracking
Lastly, the best step to crystallize what you think you’ve
learned is to synthesize it by writing/journaling or
teaching
[FN] https://medium.com/@georgexzeng/how-to-become-a-learning-machine-aba04f4245ad
78. Agenda 1. WHAT DOES “UNUSUALLY GOOD” MEAN?
2. WHAT IS AN “UNUSUALLY GOOD” PM?
3. UNUSUAL WAYS TO “EXECUTE”: 10X SPEED
4. UNUSUAL THINGS TO “EXECUTE”: BIOHACKING
5. UNUSUAL WAYS TO “IDENTIFY”/“UNDERSTAND”:
BECOMING A LEARNING MACHINE FRAMEWORK
6. UNUSUAL THINGS TO “IDENTIFY”/“UNDERSTAND”:
INSURMOUNTABLE COMPETITIVE ADVANTAGE
79. AS A PM, YOUR COMPETITIVE ADVANTAGE IS YOUR
IDEAS. HOW DO YOU BUILD AN INSURMOUNTABLE
EDGE IN YOUR IDEAS?
80. • My current hypothesis and anecdotal experience is that the smartest people in this world take
reading to an extreme; they’re reading monsters
• My baseline for best in class is reading 3 books/week. I get a lot of questions on how.
• Tactical ideas on how to read 3 books/week:
– Read books on many different platforms (paper books, Kindle hardware device, Kindle for
iPhone, Android, PC, Mac, iPad, etc., iBooks, PDFs, etc.) whenever you can (commute, buying
groceries, laundry, eating, before bed, early in the morning, etc.)
– Utilize Audiobooks (Audible) at 2-3x speed
– Utilize Podcasts (Overcast) at 3x speed
Reading: a hacker’s guide
Median American
4 books/yr X 70 yrs = 280 books
~4 bachelor degrees
Unusually Good
3 books/wk X 52 wks/yr X 70 yrs = 10,920
books
~156 additional bachelor degrees
81. • To a certain extent, knowledge and intelligence can be
commoditized
• A broad and deep network is one of a few truly
competitive advantages
• Without a broad and deep network and the proprietary
this provides, parsing matters less
• Be kind and thoughtful in how you build out your
network. Don’t build “connections” – built true
friendships
• Adam Grant (Wharton professor) has done
groundbreaking research – read his book “Give and
Take” to understand more of the sociological
elements behind why being a Giver is important
Conversations: your network is a competitive advantage
82. • Always be making and creating things - this
will give you a maker’s view into evolving
fields
• List of projects I’ve hacked on:
– JS game about polar bears running away
from global warming (Polar Bear Panic)
– Crowd sourced healthcare research
platform
– Multi strategy hedge fund
– SMB automated adtech platform
– Cryptocurrency products
– Healthcare tech remote monitoring and
telemedicine (Aircare)
Doing: always be hacking
83. • There are many ways to synthesize – I keep a regular journal to help me better
understand and refine my own thinking and feelings
• I strongly believe in teaching as a way of giving back
• This talk about how to be an unusually good PM is an example of me
synthesizing and reinforcing a lot of things I’ve learned
– I hope you’ve learned something valuable; I will also come out with a stronger
understanding of what it means to be an unusually good PM
• Kindness and giving back are important. I wouldn’t be here without many
mentors who took a chance on me and who took the time to teach me
• Share this with people who can benefit from this as well and also take the time
to teach what worked for you. Pay it forward
Synthesis: give back
Hello, my name is George from Facebook, and I have a question for all of you
How many of you self identify as a hacker?
Raise your hand.
To clarify - I’m not talking putting malware on computers or stealing all of Paris Hilton’s photos – I’m talking about hacker culture of enjoying the intellectual challenge of creatively overcoming limitations for novel and clever outcomes.
Now raise your hand.
This may come across as a surprise to some of you, but earlier on in my life, I was a shy and terrible public speaker
Now the reasonable thing to do in this situation would be to go read a book on public speaking, maybe join the Toastmasters public speaking club
However, that seemed like a boring sub-optimal solution
I realized that the best public speakers I enjoyed were comedians – so the hacker solution, I decided would be go and do stand up and improv comedy and have complete hundreds of strangers laugh and heckle you on a regular basis
After doing well and bombing many shows, I am now not afraid of public speaking. As long as you guys don’t heckle me, we’re good
When I was in business school, I had a burning desire to solve some of the problems in the healthcare
However, my family had threatened to disown me if I dropped out, so I hacked my classes
I crammed an entire semesters worth of classes problem sets, reading, exercises – all into first week of school
I then boondoggled to build a company working 80 hours/week - doing remote data monitoring and telehealth for CHF, AMI (heart attacks), and pneumonia
We went through an accelerator, built a 1.0 of our product, got funding, and secured contracts with the Hospital of University of Pennsylvania and Pennsylvania Hospital, all while a full time student
Within a year after graduating, we secured a $1.2M NIH grant and ended up selling AirCare to a now subsidiary of Cardinal Health
Whether I was doing stand up comedy or doing my own startup, I always felt there was something about the matrix of the world that didn’t make sense. That made it eminently hackable
Over time, I realized an important part of what I was trying to hack all these years was – unusually good performance
When I became a PM at Facebook, I brought these same principles and hacking methodology with me, and that’s what I would like to share with you today
So let me outline what I’d love to talk with you guys today – first let’s talk about what we mean by “unusually good”
Let’s then talk about how this applies to being a PM
Finally, we’ll talk through tactical ways to execute well, understand a problem, and identify opportunities
The motto I’ve crafted for myself all these years has been this:
Key words being unusual results,
unusual things
unusual way
This doesn’t always make sense to folks, so here’s a way to visualize the same thing
Whenever I’ve spent too much time doing the usual thing the usual way, I make a mental note to myself that I’m reinforcing the status quo – that most likely I’m performing just average
That may be ok to some folks - many people live their entire lives in the lower left quadrant
However, unusually good performance means you’re constantly pushing to be in one of the outer quadrants
Let me walk you guys through a few examples
My fiance’s sister is applying to colleges soon, so I’ve bee thinking a lot about how do you hack the college application process
Let’s say you study an average amount
And get a B
That’s the usual thing (studying for your class) the usual way (in moderation)
Let’s say you study really hard
And pull off an A
That’s an example of the usual thing (studying) doing in an unusual way (very strenuously)
Let’s say you’re a popular kid in school and run for and win your school presidency
That’s an unusual thing (only one presidency) – but your method of achieving it was very normal (you’re popular and were just handed this victory)
Lastly, let’s say you become an extremely good programmer by creating games, and create and have a successful blockbuster exit by the time college apps come around. Zuck did this, as did Elon Musk
Unusual thing (successful exit) done in an unusual way (completely self taught)
So let me outline what I’d love to talk with you guys today – first let’s talk about what we mean by “unusually good”
Let’s then talk about how this applies to being a PM
Finally, we’ll talk through tactical ways to execute well, understand a problem, and identify opportunities
At Facebook, we have a lot of inspirational propaganda posters on the walls – and one of my favorite ones
Is this one – created by some of the awesome growth PMs – Javi / Alex / Naomi / Chamath / Peter. It basically boils what a PM does down to three key components: Understand, Identify, and Execute. Now this sounds simple – but a lot of PMs screw this up.
Story time! Let me walk through a quick example. You are a caveman in a caveman family.
Your mission is to survive
Your goal to achieve this is by catching some fish
And you plan on doing this by bringing your fishing pole to your favorite pond
Awesome your fellow cavemen say. Go forth.
So you go to your favorite pond
But you forget to bring your fishing pole
That’s a “Bad Execute.” Your execution was bad
You forgot to bring your fishing pole so you don’t even know if your plan was a good one.
Let’s say that you do bring your fishing pool to your favorite pond instead
However your favorite pond is a little puddle with no fish
That’s a “Bad Identify”
Instead of identifying the best way or best pool to achieve your goal of catching a fish, you just went to where you favorite pond is because that’s what you’d do for fun!
Let’s say you did bring your fishing pole to a large lake to fish
And yay! You catch a fish!Your cavemen family lives another day
However, you could have hunted deer instead of caching a fish, which would have fed your family for a week
That’s a bad “Understand”
You can perfectly nail your goal but if your goal doesn’t matter, or isn’t the most important thing for your mission, you haven’t truly succeeded.
Ok cool – so you have a sense of what “unusually good” is and one way of evaluating “unusually good” for a PM is
Let’s talk about how you do the execution piece well
I’ll put out something that may be counter-intuitive to some folks – that speed is the most important aspect of execution
Why? Because speed allows you time to experiment, refine, and have a margin of error in your execution
Speed is important for you as a PM because it allows you more time to create product strategy, product specs, figure out architectural elements of your product, forge partnerships with xfn teams, find external experts – all the things that can change dramatically the direction of your product and team
It also allows your team to build in valuable processes like continuous roadmapping, skunk work products, continuous dialogue, training for yourself, teaching, relationship building, etc.
I wouldn’t be here speaking today without speed hacks
One of my entrepreneurial heroes in the valley is Mike Cassidy – some of you may or may not know him – he was/is VP of Google Project Loon, and I think doing some work on fusion power plants. I know crazy right?
He also started and sold a gaming company xfire for 110M after 2 years and direct hit a search engine for 500M after 500 days
1M/day
He did this with making speed as the primary business strategy and with his lightning speed start-up timeline
Basically he 7x the speed for launching products by instituting a lot of speed hacks
Can you do this for product management?
I believe you can. So I did a meta analysis about my own schedule as a PM and of many PMs at Facebook, and our days look something like this
For myself who lives in SF, it’s about 1.5 hours to commute to Menlo and 1.5 hours back, your day is full of meetings that break up your time – so you only have snatches of time here and there and a lot of the real value you’re able to create for your team – the “deep work” is in half an hour increments
You either burn the midnight oil to do product strategy, product specs, work or you don’t do it at all
I think there’s a better way
This is how I reoriented my schedule. A couple of the things I did here include:
- time shift – I still sleep the same number of hours but I now get up 5am to beat the traffic, knocked my commute down by 2 hours/day
- batch process meetings – I do almost all my critical meetings on Mondays and the rest of my meetings are also batch processed
- intermittent fasting – this is something I do, but fast part of the day almost every day
It’s a very different looking schedule
But what it really results in is
- 5x less friction
- 14x more deep work
While maintaining meetings, sleep, and personal time. Light work time takes a hit, but I try to make up for most of it by batch processing emails every 6 hours or so
So we discussed hacking time for a PM – how about for a team?
Many teams I’ve observed have a linear-ish approach to product building and adoption – build an alpha, start testing, build a beta, etc.
However, one of the new approaches the team I serve at Facebook has adopted is a 10x execution speed model with a couple of key characteristics:
- co building w/ adtech partners
- co building w/ clients
- start building channels immediately
- change the sales engagement model
- skip the beta – directly from alpha to 1.0
- at the end of 6 months, you can have 10x as many customers are you otherwise would have
This is a quick summary of a lot of the important speed hacks we discussed
Batch process meetings
Optimize for dep work
Co-develop
Time shift
And some smaller ones – use mac for coding and windows for everything else
Intermittent fasting
Invest in relationship building
The key point here is that speed is a game of inches – small wins staked up on top of each other can make you significantly faster
Ok next let’s talk about biohacking
Biohacking is finding ways to bring the hacker mentality to biology
There’s a quote by Allan Kay that goes something like “People who are really serious about software should make their own hardware.” In performance, the software is your mind. The hardware is your body
If you generally agree w/ everything I talk about – why would you optimize for fast execution in your products but not your self?
Your body and your mind – are great magnifiers for your team
The number one question I get from my friends is why is biohacking in a talk about being a great PM?
The reason is because I think operating at 100% across decades is impossible with biohacking
You’ll injure yourself if you run fast for too long; you will burn out; your body will give way
Biohacking can help you avoid disease and injury, obtain optimal mental and physical performance
Too many people ignore this – they’re optimizing for the next week, month, or year – instead of their entire lives
Biohacking is a very personalized thing – I’ll share some of what worked for you, but you should do your own research and test what works for you
Around this point in time, my friends usually nod, but I still see their eyes glaze over
So I want to share a story with you today. This wasn’t in the original presentation and I was reluctant to share it because it’s very personal
So many years ago, I was going through a coding bootcamp and coding 15-20 hours/day. I thought I was soo cool.
Coding, drinking coffee, knocking back red bull – that’s what it’s all about right?
When all of a sudden one day, I got tingling and pain in my hands. A few aspirin washed down w/ red bull later, I was back to hacking.
It got worse – at one point, it was so bad, I couldn’t type a single paragraph. I couldn’t type a single sentence without breaks. I couldn’t type a single word without pain.
In technology, computers are our lives – what am I going to do?
Thankfully, I’ve started and sold companies in healthcare technology; I have a degree in healthcare management; I’ve been researching functional and integrative medicine
I put myself on a strict regiment of ergonomics, exercise, biohacking, inflammation reduction, and thankfully I’m better now.
I’m sharing this story w/ you to drive the point home, don’t be stupid like I was. Don’t optimize for performance on the order of days, weeks, months, or even years.
Think on the order of decades and lifetime. Take care of yourself. Exercise, use proper ergonomics; biohack
And don’t drink red bull, it’s terrible for you
So this is my desk at work, and you’ll see I practice what I preach
- Standing desk with ergonomic keyboard and mouse
- Dual monitors for speed hacks (I tried three but it kept hitting my neighbor’s monitor
Some key things I want to call out
- Gut cleaning kit of prebiotics, probiotics, tricycline and monolaurin to flush out biofilm and bad bacteria, digestive enzymes to optimize nutrient absorption
- I also do intermittent fasting, so eating in an 7 hour window
-Utilize organic protein shake and greens, utilize supplements like Astaxanthin, Krill oil, Uniquinol, Magnesium
Let’s dive into a few of these in more details
Gut repair – one key cause of disease and chronic conditions is inflammation
The key here is to remove toxic substances like mytoxins, bad bacteria, yeast, heavy metals, chlorine, etc. from your life. Replace it w/ good nutrients. Reionculate your body with good probiotics and prebiotics to repair your gut lining, which can avoid conditions like a leaky gut
There’s a lot here – and a lot more that’s not mentioned. Personally I found this has helped me lose 10-15lbs, increase my energy, decrease inflammation, and dramatically improve my overall health
If you want to learn more including a detailed plan, read Dr. Junger’s book “Clean Gut.” This is probably one of the best things you can do for yourself
Only other specific thing I’d call out is this concept called Mitochondrial Metabolic Theory – basically it means eating well for optimal nutrition
Most folks here that have looked at nutrition have heard about how the food pyramid is outdated
What my own reading and research has shown and my own eating habits have proven out is that a diet where you eat lots of vegetables, get calories from good fats, eat moderate protein and minimize carbs has really helped my health
There’s a lot you can read on this – and like I’ve said many times before – do your own research and try to find what works for you – but the most well known functional medicine doctor/writer, Dr. Mercola wrote a very good book on this call “Fat for Fuel”
There are many other important biohacks here
Intermittent fasting – which is trying to get a lot of the health benefits of fasting, but on an easier lifestyle schedule
Ketosis – which is getting your body to burn fat as fuel instead of sugar
Vitamin supplements – Vitamin D and Magnesium which most people get very little of, and then I personally take Krill Oil for Omega 3, Astaxanthin as an antioxidant,
Mitochondrial metabolic theory for eating healthy foods
Supplementing what you eat w/ organic protein shakes and raw green shakes
Other areas for research – smart drugs (nootropics) and other biohacks like cold therapy, grounding light, high intensity interval training – biohaackng id diverse and deep – I think all of the hacks here are worth considering, researching, and experimenting with
I wanted to show you this slide just to drive home the point – the slides I have here are summarizing a lot of good research that a lot of great doctors are doing right now
If you want to do dig into it, there’s a lot of material
Did I mention there’s a lot of material
Let’s next talk about how you to excel at identifying and understanding
One conclusion I’ve come to over the years that good understanding is a function of knowledge
Good identifying is a function of good judgment
And I think to really excel here, the secret is to figure out how to become a learning machine
Several years ago, I came up with a recursive algorithm for learning in four steps
1. reading
2. conversations
3. doing
4. synthesizing
The power of these four steps is in the order of steps, the steps themselves, and your constant recursing through the steps
Let’s start off w/ a case study – a few years ago I became interested in investing and learning more the oil industry, and I figured this would be a good case study for us to walk through
- ok first step reading
- reading is special because it’s so self reliant. You can read as little or as much as you want – and it’s completely reliant on you
- reading is also special because it improves your compiled mental software
At one point in time, I became interested in the oil OPEC’s policy and the historical low prices of crude oil. I found out about this trend from the Economist. I came up to speed on the industry by reading the top 3–4 books on oil from Amazon
Military strategy
https://en.wikipedia.org/wiki/OODA_loop
So let me outline what I’d love to talk with you guys today – first let’s talk about what we mean by “unusually good”
Let’s then talk about how this applies to being a PM
Finally, we’ll talk through tactical ways to execute well, understand a problem, and identify opportunities
On the first, would love to have your feedback on how you believe we may make it more valuable for our core ads teams specifically
For the line up, please raise any relevant gaps you may see in terms on a) content b) timings or c) cross functional collaboration
We’re at the end of our talk now, and my voice is about to give out
I want to talk about this synthesis piece because it’s a piece near and dear to my heart
I’ve found writing and teaching to be the two best ways to synthesize materials
This talk – is my synthesis of what it means to be a good PM. Hopefully you learn something, but I’ll also walk out w/ a stronger idea of what it means to be an unusually good PM
Kindness and giving are a part of teaching. That’s important because I wouldn’t be here w/o many mentors who took the time to teach me. Ethan my boss, who may be here today regularly takes one hour walks w/ me to figure out some hard product problem. Erick Tseng Head of Ads Growth and Solutions regularly offers to help out w/ my career, and Rob Goldman, a VP in Ads gives me time every month to teach me growth and help me figure out hard problems.
If you’ve learned something valuable, please – pay it forward. Share it or teach it to other people.