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The Product Manager Mindset with
Walmart’s former PM
www.productschool.com
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Join 10,000+ Product Managers on
productschool.com/slack-community
Product
Management
Courses
Coding
for Managers
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for Managers
Courses
Include @productschool and #prodmgmt at the
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Mala
Rajendran
Tonight’s Speaker
Product Manager’s
MINDSET
Mala Rajendran
So you all want
to be CEOs ?
Cool Enthusiastic Optimistic
Pantologist
My Journey….
• Product Management
• Business Analyst
• Software Engineer
Why care about Mindset?
Product
Manager
Business
owner
Engineers/QA
Operations
FinanceLegal
Cross
functional…
Vendors
“ Product Managers don’t create a product,”
“they solve customers problems”
Problem solvers while achieving the business goals.
#1
Always start from the
customers
For who and why ?
Always start from the customer
https://www.youtube.com/watch?v=r2O5qKZlI50
#2
Don’t create product,
create value….
Values- Customers don’t buy products,
they buy solutions….
Values…
• “to enable people and businesses throughout
the world to realize their full potential.
• “Inspire the world, create the future”.
• “to be earth's most customer centric company; to
build a place where people can come to find and
discover anything they might want to buy online.”
• “to give people the power to share and make the
world more open and connected.”
• “to organize the world's information and make it
universally accessible and useful.”
“All CEOs are Product
Managers”
“All Product Managers are
CEOs”
# 3
Story tellers …
Once upon a time….
https://hbr.org/2014/10/why-your-brain-loves-good-storytelling
You can have the greatest idea in the world,
which is of no value, unless you can sell it.
https://www.youtube.com/watch?v=VgBuWQ5
8wA8
➢Take always
…
Believe in yourself
Believe in your idea
Product managers see
beyond the product …..
Starbucks CEO say’s he never sold coffee, he was
selling a work place that treats people with dignity
and respect.
Make that difference
in the customer’s life
for a better and
happier life
Thank you !!
Part-time Product Management Courses in
Silicon Valley, New York and Los Angeles
www.productschool.com

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