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www.productschool.com
Webinar: First 90 Days as a PM by
Adobe Group Product Manager
Join 60,000+
Product Managers on
Free Resources
Discover great job
opportunities
Job Portal
prdct.school/PSJobPortalprdct.school/events-slack
CERTIFICATES
Your Product Management Certificate Path
Product Leadership
Certificate™
Full Stack Product
Management Certificate™
Product Management
Certificate™
20 HOURS40 HOURS40 HOURS
Corporate
Training
Level up your team’s Product
Management skills
Suresh
Sivaprakasam
S P E A K E R
COMPANY
LOGO
A B O U T M E
Scenic route to PM
20+ YoE, 10+ as PM
MBA from UCB, Haas
Undergrad in Electronics Engg.
Have worked in Sales, Consulting, Sales
Strategy, Biz Ops & Product
Management
Currently building products for
Adobe’s enterprise customers
http://linked.com/in/suresh
Congrats, you got the job
Start of an exciting new journey
Where do you
begin?
Product
Manager
Strategy
Opportunity
sizing
Competitive
Analysis
Monetization
Feature
prioritization
UX design
System
design
Engineering
Go-to-market
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
North Star
What is the maturity of the Industry?
https://strategyforexecs.com/industry-life-cycle/
Indicators High growth,
limited regulation
Fragmented, no
dominant player
Low growth, stable
regulation
No growth,
losses
Competition Low Increasing (pricing
power, low entry
barriers)
Strong buyers, high
entry barriers
Extreme
Focus Area Innovation Ability to grow Market share, lower
costs
Disengage
Buyers & needs are well identifiedBuyers & needs are emergent
What is the maturity of the Technology?
Gartner Hype Cycle Bass Diffusion Curve
NASA Technology
Readiness Levels
What is the maturity of your product?
Grow market share
Additional products
Add-ons
Create new markets
Build new products
Acquire new customers
Maintain market share
Additional units
Optimize price
Expand markets
Acquire new customers
Localize products
Customers
Products
Existing
New
New
Existing
1 2
3 4
Sizing the effort by combining the frameworks to create Maturity Matrix®
Industry Technology Product Examples Level of effort
New
New
New Printing press, Steam Engine
Existing Driverless cars
Existing
New AI use cases
Existing Platforms, multi-sided marketplaces
Existing
New
New Personalized medicines
Existing Computers
Existing
New Version X
Existing Utilities
Use Maturity Matrix ® model to estimate which could be the biggest challenges
• Identifying customers and pain points
• Mastering the tech
• Building a superior product
And where to invest time & energy
M
M
M
L
L
XL
XL
XXL
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
MetricsMetrics
https://medium.com/@ColumbiaRoadCom/
The customer journey
Map your user journey steps and get familiar with numbers, for each personas
Identify primary metric for each journey step
Start figuring out data sources & running your own reports
Discover Evaluate Buy Use Upgrade  Renew
World Population Search Forecast Downloads Retention
Employed Population Paid Outlook Installs Version skippers
Student population Organic Pipeline conversion Activations Attrition
Connected to broadband Web traffic Free to Paid Launches RBoB
TPM Trials ARPU MAU ARPU
Brand Awareness Pipeline Gross New Users DAU Net New Users
Gross Sales Consumption rate ARR
ARR Avg time spent Gross Sales
CSAT
Challenges
Understanding the role
PM roles and responsibilities can
vary across org and teams
Don’t make assumptions based on
prior experience
Invest time early to ensure clarity of
boundaries
Source: https://medium.com/@cthrin
Driving consensus
Many new PMs underestimate
the amount of internal selling
needed
Common challenges are around
Business case
Prioritization (aka Hunger Games)
Operational readiness
GTM
Release planning
Be prepared to put in a lot of
sweat equity in internal selling
Data
Data wrangling will be a part time
job
Opportunity sizing
Business case
Usage analytics
Customer experience
…
Be ready to hustle to source,
wrangle and synthesize a lot of
disparate data sets
Legal & privacy requirements
Engage with legal partners early in
the process to understand
understand requirements
Data Sourcing
Storage & management
Archival & deletion
Permitted use cases
Transmission
Summary
1
1
www.productschool.com
• Understand the maturity of your industry, tech and product
and the major work areas to ship your product
• Get oriented with the numbers through the customer journey
lens
• Idea, strategy etc. are important but 90% of the PM role is
about championing your customer and product through
hustle
Thank You!
www.productschool.com http://linked.com/in/suresh
www.productschool.com
Part-time Product Management Training Courses
and
Corporate Training

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Webinar: First 90 Days as a PM by Adobe Group Product Manager

  • 1. www.productschool.com Webinar: First 90 Days as a PM by Adobe Group Product Manager
  • 2. Join 60,000+ Product Managers on Free Resources Discover great job opportunities Job Portal prdct.school/PSJobPortalprdct.school/events-slack
  • 3. CERTIFICATES Your Product Management Certificate Path Product Leadership Certificate™ Full Stack Product Management Certificate™ Product Management Certificate™ 20 HOURS40 HOURS40 HOURS
  • 4.
  • 5. Corporate Training Level up your team’s Product Management skills
  • 6. Suresh Sivaprakasam S P E A K E R COMPANY LOGO
  • 7. A B O U T M E Scenic route to PM 20+ YoE, 10+ as PM MBA from UCB, Haas Undergrad in Electronics Engg. Have worked in Sales, Consulting, Sales Strategy, Biz Ops & Product Management Currently building products for Adobe’s enterprise customers http://linked.com/in/suresh
  • 8. Congrats, you got the job Start of an exciting new journey
  • 10. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. North Star
  • 11. What is the maturity of the Industry? https://strategyforexecs.com/industry-life-cycle/ Indicators High growth, limited regulation Fragmented, no dominant player Low growth, stable regulation No growth, losses Competition Low Increasing (pricing power, low entry barriers) Strong buyers, high entry barriers Extreme Focus Area Innovation Ability to grow Market share, lower costs Disengage Buyers & needs are well identifiedBuyers & needs are emergent
  • 12. What is the maturity of the Technology? Gartner Hype Cycle Bass Diffusion Curve NASA Technology Readiness Levels
  • 13. What is the maturity of your product? Grow market share Additional products Add-ons Create new markets Build new products Acquire new customers Maintain market share Additional units Optimize price Expand markets Acquire new customers Localize products Customers Products Existing New New Existing 1 2 3 4
  • 14. Sizing the effort by combining the frameworks to create Maturity Matrix® Industry Technology Product Examples Level of effort New New New Printing press, Steam Engine Existing Driverless cars Existing New AI use cases Existing Platforms, multi-sided marketplaces Existing New New Personalized medicines Existing Computers Existing New Version X Existing Utilities Use Maturity Matrix ® model to estimate which could be the biggest challenges • Identifying customers and pain points • Mastering the tech • Building a superior product And where to invest time & energy M M M L L XL XL XXL
  • 15. © 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. MetricsMetrics
  • 17. The customer journey Map your user journey steps and get familiar with numbers, for each personas Identify primary metric for each journey step Start figuring out data sources & running your own reports Discover Evaluate Buy Use Upgrade Renew World Population Search Forecast Downloads Retention Employed Population Paid Outlook Installs Version skippers Student population Organic Pipeline conversion Activations Attrition Connected to broadband Web traffic Free to Paid Launches RBoB TPM Trials ARPU MAU ARPU Brand Awareness Pipeline Gross New Users DAU Net New Users Gross Sales Consumption rate ARR ARR Avg time spent Gross Sales CSAT
  • 19. Understanding the role PM roles and responsibilities can vary across org and teams Don’t make assumptions based on prior experience Invest time early to ensure clarity of boundaries Source: https://medium.com/@cthrin
  • 20. Driving consensus Many new PMs underestimate the amount of internal selling needed Common challenges are around Business case Prioritization (aka Hunger Games) Operational readiness GTM Release planning Be prepared to put in a lot of sweat equity in internal selling
  • 21. Data Data wrangling will be a part time job Opportunity sizing Business case Usage analytics Customer experience … Be ready to hustle to source, wrangle and synthesize a lot of disparate data sets
  • 22. Legal & privacy requirements Engage with legal partners early in the process to understand understand requirements Data Sourcing Storage & management Archival & deletion Permitted use cases Transmission
  • 23. Summary 1 1 www.productschool.com • Understand the maturity of your industry, tech and product and the major work areas to ship your product • Get oriented with the numbers through the customer journey lens • Idea, strategy etc. are important but 90% of the PM role is about championing your customer and product through hustle
  • 25. www.productschool.com Part-time Product Management Training Courses and Corporate Training