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Pr oGr ad Mana gement Tr aining Pr og r amme
ABN 95 979 459 029




How to Manage a Graduate
THIS ONE-DAY WORKSHOP IS AIMED AT DELEGATES WHO WILL BE ASSUMING MANAGEMENT
RESPONSIBILITY FOR A NEW GRADUATE RECRUIT. THIS COURSE OFFERS PRACTICAL, OUT -
COME FOCUSED SESSIONS TO ENSURE DELEGATES ATTENDING ARE SKILLED AT MANAGING
LEVELS OF EXPECTATION, PROVIDING STRUCTURE, SETTING GOALS AND KPIS, AND MANAGING
A MOTIVATED ENVIRONMENT.

OBJECTIVES

By the end of the course participants will be able to:

•   Manage graduate expectations around the content of the role, KPIs and role progression
•   Align graduate expectations from both parties
•   Set clearly defined goals and objectives with your graduate
•   Promote high activity levels in a successful, rewarding way
•   Provide structure t o the graduate, both short term and long term
•   Offer a work environment which promotes and supports high activity levels

CONTENT



• Graduate Expectation
      Managing expectations around progression levels, incentives, rewards and offering clarity around
      your expectation as the manager

• Structure and Time
       Providing Structure to your junior employee
       Setting the balance for access and time

• Managing conseq uences
      D ealing with issues internally such as timekeeping, attitude levels, activity
      “What’s wrong here” syndrome

• Managing Expectations
      Aligning expectations from both parties and ensuring consistent levels of communication
      H ow is this done, and how best to communicate this from day 1 of employment?

• Moving from Altitude to Activity
      Setting clear roles and expectations
      SMART KPI’s (Structured, measurable, attainable, realistic targets)
      Breaking it down into activity levels
      C onversion ratios
      Setting KPI’ s new business development quarterly, monthly, weekly, daily

• Environment
       Managing the environment at work
       The value and limitation of Rewards and Incentives
       Managing levels of motivation
       Weekly Planner
       D aily call sheets
       D aily goal setting
       Tracking KPI’s
Tr aining Booking For m                                                                       © Copyright 2008 ProGrad Pty Ltd. All Rights Reserved

ABN 95 979 459 029




“How to Manage a Graduate”                                                                                          Copyright 2008 ProGrad Pty Ltd




       Training Course Title: How to Manage a Graduate

       Dates of Training Course: 14th November 2008

       Number of Training Days: 1 day workshop

       Number of Delegates attending:_______

       Course Fee: $1,250.00 + GST




      In a d d i t i o n t o o u r S t a n d a r d Te r m s a n d C onditions, the following are specifically applicable to our
      Tr a i n i n g C o u r se s a n d c o a c h i n g s e s s i o n s and should be read in conjunction with our Standard
      Te r m s a n d C o nd i t i o n s .

      Co n s u l t a n c y F e e s a n d C o u r s e F e e s
      Tr a i n i n g f a c i l i t a t i o n a n d c o a c h i n g s e s s i o ns will be charged at the above noted daily rates for an
      ag r e e d n u m b e r o f p a r t i c i p a n t s . T h e s e f e es are based on the training courses being conducted at
      th e S y d n e y O ff i c e s o f P r o G r a d .

      Sh o u l d t h e C l i e n t r e q u i r e t h e t r a i n i n g o r coaching sessions to be undertaken at the Clients prem -
      is e s , t h e C l i e n t h e r e w i t h a g r e e s t o r e i m burse ProGrad for all travel and accommodation costs
      inc u r r e d b y t h e P r o G r a d Tr a i n i n g C o n s u l t ants to complete this training.

      Fe e s w i l l i n c l u d e a l l m a t e r i a l r e q u i r e d f or delivery of the training course or coaching sess ion
      un l e s s o t h e r w i s e s p e c i f i e d i n t h i s b o o k i n g form.

      Pa y m e n t
      Pa y m e n t f o r a l l t r a i n i n g c o u r s e s o r c o a c hing sessions must be made on presentation of invoice
      an d i n n o c i r c u m s t a n c e l a t e r t h a n 4 w e e ks prior to commencement of the booked training course
      or c o a c h i n g s e s s i o n .

      Ca n c e l l a t i o n
      An y c a n c e l l a t i o n o f t r a i n i n g c o u r s e s o r c oaching sessions must be made by the Client to ProGrad
      in w r i t i n g a n d d e l i v e r e d t o t h e o ff i c e s o f ProGrad by registered mail, email or fax. In the event of
      a c a n c e l l a t i o n b y t h e C l i e n t , P r o G r a d w i l l reimburse the Client for fees paid on the following basis:

      W i t h i n 2 w e e k s o f t r a i n i n g o r c o a c h i n g c ommencement date – no refund
      W i t h i n 3 w e e k s o f t r a i n i n g o r c o a c h i n g c ommencement date – 25% of fee
      W i t h i n 4 w e e k s o f t r a i n i n g o r c o a c h i n g c ommencement date – 50% of fee
      M o r e t h a n 4 w e e k s o f t r a i n i n g o r c o a c h i n g commencement date – no charge
      Si g n e d i n a c c e p t a n c e
      fo r a n d o n b e h a l f o f t h e C l i e n t




      Na m e _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ________________



      Da t e _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ________________

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How To Manage A Graduate Training Course Overview

  • 1. Pr oGr ad Mana gement Tr aining Pr og r amme ABN 95 979 459 029 How to Manage a Graduate THIS ONE-DAY WORKSHOP IS AIMED AT DELEGATES WHO WILL BE ASSUMING MANAGEMENT RESPONSIBILITY FOR A NEW GRADUATE RECRUIT. THIS COURSE OFFERS PRACTICAL, OUT - COME FOCUSED SESSIONS TO ENSURE DELEGATES ATTENDING ARE SKILLED AT MANAGING LEVELS OF EXPECTATION, PROVIDING STRUCTURE, SETTING GOALS AND KPIS, AND MANAGING A MOTIVATED ENVIRONMENT. OBJECTIVES By the end of the course participants will be able to: • Manage graduate expectations around the content of the role, KPIs and role progression • Align graduate expectations from both parties • Set clearly defined goals and objectives with your graduate • Promote high activity levels in a successful, rewarding way • Provide structure t o the graduate, both short term and long term • Offer a work environment which promotes and supports high activity levels CONTENT • Graduate Expectation Managing expectations around progression levels, incentives, rewards and offering clarity around your expectation as the manager • Structure and Time Providing Structure to your junior employee Setting the balance for access and time • Managing conseq uences D ealing with issues internally such as timekeeping, attitude levels, activity “What’s wrong here” syndrome • Managing Expectations Aligning expectations from both parties and ensuring consistent levels of communication H ow is this done, and how best to communicate this from day 1 of employment? • Moving from Altitude to Activity Setting clear roles and expectations SMART KPI’s (Structured, measurable, attainable, realistic targets) Breaking it down into activity levels C onversion ratios Setting KPI’ s new business development quarterly, monthly, weekly, daily • Environment Managing the environment at work The value and limitation of Rewards and Incentives Managing levels of motivation Weekly Planner D aily call sheets D aily goal setting Tracking KPI’s
  • 2. Tr aining Booking For m © Copyright 2008 ProGrad Pty Ltd. All Rights Reserved ABN 95 979 459 029 “How to Manage a Graduate” Copyright 2008 ProGrad Pty Ltd Training Course Title: How to Manage a Graduate Dates of Training Course: 14th November 2008 Number of Training Days: 1 day workshop Number of Delegates attending:_______ Course Fee: $1,250.00 + GST In a d d i t i o n t o o u r S t a n d a r d Te r m s a n d C onditions, the following are specifically applicable to our Tr a i n i n g C o u r se s a n d c o a c h i n g s e s s i o n s and should be read in conjunction with our Standard Te r m s a n d C o nd i t i o n s . Co n s u l t a n c y F e e s a n d C o u r s e F e e s Tr a i n i n g f a c i l i t a t i o n a n d c o a c h i n g s e s s i o ns will be charged at the above noted daily rates for an ag r e e d n u m b e r o f p a r t i c i p a n t s . T h e s e f e es are based on the training courses being conducted at th e S y d n e y O ff i c e s o f P r o G r a d . Sh o u l d t h e C l i e n t r e q u i r e t h e t r a i n i n g o r coaching sessions to be undertaken at the Clients prem - is e s , t h e C l i e n t h e r e w i t h a g r e e s t o r e i m burse ProGrad for all travel and accommodation costs inc u r r e d b y t h e P r o G r a d Tr a i n i n g C o n s u l t ants to complete this training. Fe e s w i l l i n c l u d e a l l m a t e r i a l r e q u i r e d f or delivery of the training course or coaching sess ion un l e s s o t h e r w i s e s p e c i f i e d i n t h i s b o o k i n g form. Pa y m e n t Pa y m e n t f o r a l l t r a i n i n g c o u r s e s o r c o a c hing sessions must be made on presentation of invoice an d i n n o c i r c u m s t a n c e l a t e r t h a n 4 w e e ks prior to commencement of the booked training course or c o a c h i n g s e s s i o n . Ca n c e l l a t i o n An y c a n c e l l a t i o n o f t r a i n i n g c o u r s e s o r c oaching sessions must be made by the Client to ProGrad in w r i t i n g a n d d e l i v e r e d t o t h e o ff i c e s o f ProGrad by registered mail, email or fax. In the event of a c a n c e l l a t i o n b y t h e C l i e n t , P r o G r a d w i l l reimburse the Client for fees paid on the following basis: W i t h i n 2 w e e k s o f t r a i n i n g o r c o a c h i n g c ommencement date – no refund W i t h i n 3 w e e k s o f t r a i n i n g o r c o a c h i n g c ommencement date – 25% of fee W i t h i n 4 w e e k s o f t r a i n i n g o r c o a c h i n g c ommencement date – 50% of fee M o r e t h a n 4 w e e k s o f t r a i n i n g o r c o a c h i n g commencement date – no charge Si g n e d i n a c c e p t a n c e fo r a n d o n b e h a l f o f t h e C l i e n t Na m e _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ________________ Da t e _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ________________