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ScrumMaster gathering split (croatia), november 2014
Angel Medinilla 
angel.medinilla@proyectalis.com 
www.proyectalis.com/en/AngelMedinilla 
(Slides, Videos, Newsletter, Books, Blog, LinkedIn, Sketchnotes, Twitter...) 
Twitter: @angel_m 
(would love some instant feedback!)
My Pleasure! 
</vanity>
First of all... 
- Yes, this is tough 
- It can make you uncomfortable 
- I’m on my way too 
- Suggestion: try to hold your “yes but...”
Ballerina experiment
Identity as a construction: 
- Experience (memories, knowledge, skills) 
- Relations (Family, Friends, society) 
- Belonging (genetics, culture, material goods, habits) 
- Paradigms (beliefs, values, likes, dislikes) 
- Aspirations (purpose, interest)
Identity as a construction: 
- Where is “Me”? 
- Identity is a complex phenomenon 
- Self image 
- “I Am” as a self fulfilling prophecy
Identity as a construction: 
- Self = border to others 
- “You are German”, “You are white”, “You are catholic”, “you are an engineer”... 
- There is an AWARENESS behind that (usually neglected!) 
- Terry Pratchett’s “Second Thoughts”
Ego 
- Defense / survival mechanism : “me” vs. “Not me” 
- Self preservation: attachment, clinging... 
- Reaffirms identity 
- Changing ego is perceived as “destroying me”
Ego 
- Is not a “bad thing” 
- Ego is not “egoism”, “selfishness” 
- Ego is not you, in fact
Freud 
- Ego deals with the conflict between Id and super ego 
- Id represents desire and instincts (short term, inconscious, “I want...”) 
- super ego is an aspirational state (in western cultures, usually defined by “shoulds” 
and “should nots”, parental standards and “leader” ideal)
Unhealthy ego 
- Fear, anger, frustration 
- Greed, aversion 
- Denial, delusion, distortion 
- blaming, projecting, passive agressive 
- isolation, self-deprecation 
- somatization, self-destruction
Unhealthy ego 
- Addiction mechanism; when needs / desires are not met, ego reacts inflating pain 
- that’s why most advertising speaks to the ego... 
- neurotic dependence creates suffering
Ego management 
- personify your ego: “Mind” management 
- unhealthy behaviors do not belong to the mind: we can get rid of them 
- we are not stuck with what we are born with 
- neuroplasticity
Ego management 
- Bahavad gita, boddhisatva way of life: “mind is an enemy for those who do not have 
control over it” 
- “Masakatsu Agatsu”
Healthy ego 
- Calm, emotional control 
- motivation, happiness 
- tolerance, mercy 
- responsibility, engagement
Why ego bother us? 
- Ego vs others (like teams) 
- We expect “others” to change 
- We blame “others” for their egos
“Other-ism” 
- Clash of egos 
- we expect others to change 
- tragedy of commons
“other-ism” 
- Everyone loves themselves more than anyone else 
- Everyone wants to be happy and stop suffering 
- Meditate about that and you’ll love everyone!
“other-ism” 
- “Ubuntu” 
- Buddhism: there is no separate self (but there is a skillfull sense of self); there is no 
clear boundary between your happiness and the happiness of others
“other-ism” 
- “Everything that irritates us about others can lead us to a better understanding of 
ourselves” (Carl jung)
islands 
- “Everyone you meet is fighting a hard battle you know nothing about”
Mind mechanisms 
- Paradigms, judging 
- cognitive dissonance, rationalizing 
- emotional hijack, predictable irrationality 
- illusion of control 
- ,,,
Inner voices 
- The “comentator” 
- The “second arrow”
How to deal with (your) ego 
- Mind management 
- Self compassion 
- Knowing and changing yourself
1) be aware! 
- watch your ego at work 
- cultivate mindfulness; regular scanning (ananda’s tale) 
- use your inner compass; identify emotions and their triggers
1) be aware! 
- notice judgement (good/Bad, like/dislike, do this/do that...) 
- cultivate listening and silence: let your awareness manifest! 
- “when you know what the problem is, you’ll know more about the solution”
2) overcome 
- Stay positive, no matter what 
- maintatin equanimity 
-practice altruism 
- connect to others
2) overcome 
- seek flow 
- practice thought supression 
- self-regulate your emotions 
- “you don’t need to solve every problem”
3) be open to change and growth 
- Be ready to let go 
- change your narratives 
- develop an “ego immune system”
3) be open to change and growth 
- Reframe and relativize 
- forgive, assume positive intention, appreciate 
- take responsibility for your actions
“Yes, but...” (what about others) 
- Set an example to them 
- watch and listen: seek to understand 
- be there for them 
- everyone has it’s own journey 
- help them see themselves
final thoughts 
- Change is not denying 
- focusing on other is not denying 
- be the best possible version of yourself 
- you will be remembered by the impact you had on people, not by how much work you 
accomplished or how many times you were right
Exercise: listening levels + feedback 
Level 1: “I don’t give a damm” (groups of 2, 5 min) 
level 2: “i know everything” (groups of 2, 10 min) 
level 3; “let’s look for a solution” (groups of 3, 15 min)
Exercise: listening levels + feedback 
level 4: full active listening (groups of 4, 15 min) 
explore, seek to understand, try to know more - no problem to solve 
supervisors: look for coaching style and emotional responses 
constructive feedback: give feedback to coach and coachee (5 min) 
metafeedback: as a group, evaluate the feedback received. note down what worked well, 
what needs to be improved (10 min)
More at http://Slideshare.net/proyectalis 
Thank you and... BLOG IT!! 
(Oh, yes, and buy the books!) 
http://www.proyectalis.com/en/AngelMedinilla

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A Notebook on Ego for ScrumMasters

  • 1. ScrumMaster gathering split (croatia), november 2014
  • 2. Angel Medinilla angel.medinilla@proyectalis.com www.proyectalis.com/en/AngelMedinilla (Slides, Videos, Newsletter, Books, Blog, LinkedIn, Sketchnotes, Twitter...) Twitter: @angel_m (would love some instant feedback!)
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  • 9. First of all... - Yes, this is tough - It can make you uncomfortable - I’m on my way too - Suggestion: try to hold your “yes but...”
  • 11. Identity as a construction: - Experience (memories, knowledge, skills) - Relations (Family, Friends, society) - Belonging (genetics, culture, material goods, habits) - Paradigms (beliefs, values, likes, dislikes) - Aspirations (purpose, interest)
  • 12. Identity as a construction: - Where is “Me”? - Identity is a complex phenomenon - Self image - “I Am” as a self fulfilling prophecy
  • 13. Identity as a construction: - Self = border to others - “You are German”, “You are white”, “You are catholic”, “you are an engineer”... - There is an AWARENESS behind that (usually neglected!) - Terry Pratchett’s “Second Thoughts”
  • 14. Ego - Defense / survival mechanism : “me” vs. “Not me” - Self preservation: attachment, clinging... - Reaffirms identity - Changing ego is perceived as “destroying me”
  • 15. Ego - Is not a “bad thing” - Ego is not “egoism”, “selfishness” - Ego is not you, in fact
  • 16. Freud - Ego deals with the conflict between Id and super ego - Id represents desire and instincts (short term, inconscious, “I want...”) - super ego is an aspirational state (in western cultures, usually defined by “shoulds” and “should nots”, parental standards and “leader” ideal)
  • 17. Unhealthy ego - Fear, anger, frustration - Greed, aversion - Denial, delusion, distortion - blaming, projecting, passive agressive - isolation, self-deprecation - somatization, self-destruction
  • 18. Unhealthy ego - Addiction mechanism; when needs / desires are not met, ego reacts inflating pain - that’s why most advertising speaks to the ego... - neurotic dependence creates suffering
  • 19. Ego management - personify your ego: “Mind” management - unhealthy behaviors do not belong to the mind: we can get rid of them - we are not stuck with what we are born with - neuroplasticity
  • 20. Ego management - Bahavad gita, boddhisatva way of life: “mind is an enemy for those who do not have control over it” - “Masakatsu Agatsu”
  • 21. Healthy ego - Calm, emotional control - motivation, happiness - tolerance, mercy - responsibility, engagement
  • 22. Why ego bother us? - Ego vs others (like teams) - We expect “others” to change - We blame “others” for their egos
  • 23. “Other-ism” - Clash of egos - we expect others to change - tragedy of commons
  • 24. “other-ism” - Everyone loves themselves more than anyone else - Everyone wants to be happy and stop suffering - Meditate about that and you’ll love everyone!
  • 25. “other-ism” - “Ubuntu” - Buddhism: there is no separate self (but there is a skillfull sense of self); there is no clear boundary between your happiness and the happiness of others
  • 26. “other-ism” - “Everything that irritates us about others can lead us to a better understanding of ourselves” (Carl jung)
  • 27. islands - “Everyone you meet is fighting a hard battle you know nothing about”
  • 28. Mind mechanisms - Paradigms, judging - cognitive dissonance, rationalizing - emotional hijack, predictable irrationality - illusion of control - ,,,
  • 29. Inner voices - The “comentator” - The “second arrow”
  • 30. How to deal with (your) ego - Mind management - Self compassion - Knowing and changing yourself
  • 31. 1) be aware! - watch your ego at work - cultivate mindfulness; regular scanning (ananda’s tale) - use your inner compass; identify emotions and their triggers
  • 32. 1) be aware! - notice judgement (good/Bad, like/dislike, do this/do that...) - cultivate listening and silence: let your awareness manifest! - “when you know what the problem is, you’ll know more about the solution”
  • 33. 2) overcome - Stay positive, no matter what - maintatin equanimity -practice altruism - connect to others
  • 34. 2) overcome - seek flow - practice thought supression - self-regulate your emotions - “you don’t need to solve every problem”
  • 35. 3) be open to change and growth - Be ready to let go - change your narratives - develop an “ego immune system”
  • 36. 3) be open to change and growth - Reframe and relativize - forgive, assume positive intention, appreciate - take responsibility for your actions
  • 37. “Yes, but...” (what about others) - Set an example to them - watch and listen: seek to understand - be there for them - everyone has it’s own journey - help them see themselves
  • 38. final thoughts - Change is not denying - focusing on other is not denying - be the best possible version of yourself - you will be remembered by the impact you had on people, not by how much work you accomplished or how many times you were right
  • 39. Exercise: listening levels + feedback Level 1: “I don’t give a damm” (groups of 2, 5 min) level 2: “i know everything” (groups of 2, 10 min) level 3; “let’s look for a solution” (groups of 3, 15 min)
  • 40. Exercise: listening levels + feedback level 4: full active listening (groups of 4, 15 min) explore, seek to understand, try to know more - no problem to solve supervisors: look for coaching style and emotional responses constructive feedback: give feedback to coach and coachee (5 min) metafeedback: as a group, evaluate the feedback received. note down what worked well, what needs to be improved (10 min)
  • 41. More at http://Slideshare.net/proyectalis Thank you and... BLOG IT!! (Oh, yes, and buy the books!) http://www.proyectalis.com/en/AngelMedinilla