Presentacion realizada por Frank Fowlie http://ca.linkedin.com/pub/frank-fowlie/6/21/a45 Omudsman de ICANN (Canadá) y David Bilinsky http://ca.linkedin.com/pub/david-j-bilinsky/0/37/939 Law Society de British Columbia (Canadá) en el Marco del Coloquio Internacional sobre Resolucion Online de Disputas RED - Online Dispute Resolution ODR organizado por el Instituto Latinoamericano de Comercio Electronico ILCE. Para mayor informacion ingrese en http://www.einstituto.org/onlinedisputeresolution/

1. Preparando la Conferencia de Vancouver Frank Fowlie Ombudsman de ICANN David Bilinsky Law Society de British Columbia

2. About Canada

9. About Vancouver

26. Focus of Vancouver International Business to Consumer Dispute Resolution Build on the UNICTRAL proposal Global eCommerce ODR

27. Topics We are Going to Discuss… Negotiation Mediation Arbitration B2C Consensual Adjudicative Information and Communication Technology (ICT) (Fourth Party) Jurisdictions

28. Stakeholders Bring in all those interested in B2C disputes International, National and local

29. How do we Integrate ODR?

30. How can we Bring in those who feel Threatened?

31. Procedural Change

32. Structural Change

33. Cultural Change

34. Integration with the Legal System

35. Management of the Change Process

36. Brainstorm

37. Topics that You Would like to see on the Vancouver ODR Conference What: Topics Issues Problems Would you like to see discussed in Vancouver?