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IT’S TIME TO
TRANSFORM
OUR MARKETING.
AGENDA.

    1. Consumer Behavior Has Changed
    2. How We Market Our Products/Services
       Needs to Change
    3. Proposed Transformation Plan




2
1. Consumer Behavior Has Changed
    2. How We Market Our Products/Services
       Needs to Change
    3. Proposed Transformation Plan




3
“
    …the Internet has turned what
    used to be a controlled, one-way
    message into
    a real-time dialogue
    with millions.
    DANIELLE SACKS
    THE FUTURE OF ADVERTISING
    FAST COMPANY, NOVEMBER 17, 2010




4
5
5
    79%
      of adult Indians use the Internet.
78%
    of Internet users conduct product research online.
6
10.3 Billion                           searches are conducted
                                           every month on Google

7          SOURCE: COMSCORE, AUGUST 2010
Of Indian consumers spend
    1/3   three or more hours
          online every day.

8
Indian Internet users spend
      3x more           minutes on blogs
                        & social networks
                        than on email.




                                                                                            = 1 MINUTE

    SOCIAL NETWORKS/BLOGS   ONLINE             EMAIL          PORTALS       VIDEOS/MOVIES
                            GAMES




9                                    SOURCE: THE NIELSEN COMPANY, NOVEMBER 2010
70%
     of
                    arch users t paid.
        the links se ga nic —no
     click on are or




10
Most
     Indians have registered on the National Do Not Call Regsitry
     “Do Not Call” list.
11
Companies that blog get

     55% more
     website visitors.




12
57%
     of businesses have
     acquired a customer
     through their
     company blog.




13
67%of B2C companies
          and 41% of B2B companies
     have acquired a customer
               through Facebook.




14
42
      of
     a co
      cu m %
         st o pa
             m nie
              er s
                 t h ha
                    r o ve
                       ug a
                         h cq
                          Tw ui
                            itte red
                                r.




15
Inbound marketing costs                 62% less
     per lead than traditional, outbound marketing.


                       AVG COST/LEAD: $373




                                                AVG COST/LEAD: $143




            OUTBOUND                                 INBOUND



16
1. Consumer Behavior Has Changed
     2. How We Market Our
        Products/Services Needs to
        Change
     3. Proposed Transformation Plan




17
“
     Audiences everywhere are tough.
     They don’t have time to be bored
     or brow beaten by orthodox,
     old-fashioned advertising.
     We need to stop interrupting
     what people are interested in &
     be what people
     are interested
     in.”
     CRAIG DAVIS
     CHIEF CREATIVE OFFICER, WORLDWIDE
     J. WALTER THOMPSON (WORLD’S 4TH LARGEST AD AGENCY)




18
Online Marketing
[ WEBSITE VIEWS]




              20
                   Source: Google
[FIITJEE] MAKING IMPACT TODAY



     [Chennai]

     [ New Delhi]

     [Ajmer]

     [Chandigarh]




21                                         Source: Google
[FUTURE TREND] ON INTERNET.




22                                 Source: Google
[FIITJEE] VS. THE COMPETITION.




23
The bad news:
     We’re way behind.



     The good news:
     We can transform
     & WIN!!!




24
1. Consumer Behavior Has Changed
     2. How We Market Our Products/Services
        Needs to Change
     3. Proposed Transformation Plan




25
Today’s approach:
     “GET IN THEIR FACE”
     when they’re not looking.

     Tomorrow’s approach:
     “GET FOUND”
     when they are looking.
26
Google is our new business card.




27
• “Interruption”-based
     This                          • Avg response rate: 1-5%

     should
     be our
     new
     marketing
     mix.


                 • “Permission”-based
                 • Avg response rate 20-50%
28
1   Make
         stuff
         people
         want.

     START CREATING/PUBLISHING CONTENT
     THAT IS HELPFUL & VALUABLE TO OUR
     CUSTOMERS:

     • FAQS
     • HOW-TO’S
     • EBOOKS
     • VIDEOS
     • BLOG!




29
• THE MORE WE GIVE,
                     THE MORE
                     WE’LL GET

                     • INCREASE #


     2   Be
         generous.
                     OF PAGES
                      & INBOUND LINKS

                     • BUILD TRUST,
                     CREDIBILITY,
                     & GOOD WILL


30
• GET ON PAGE 1!


     3
     Rock our
     keywords.
                 • DOUBLE TRAFFIC
                 • CUT SPENDING IN HALF




31
4    Give
          great
          directions.


• CREATE RELEVANT LANDING PAGES
• CLEAR CALLS TO ACTION
• COMPELLING OFFERS




32
5   Invest
         wisely.




                   “IF IT DON’T MAKE DOLLARS,
                   IT DON’T MAKE SENSE.”
33
6 MONTH GOALS:

     • To generate qualified leads to drive student
       enrolment.
     • To target individual states with different messages.
     • To effectively measure performance To improve the
       website’s functionality and performance.
     • Better brand visibility / Brand Creation




34
PROPOSED BUDGET:

• Rs. 56,00,000 / year

• Additional funds based on performance
Thank You




Let Us Meet
   Today
BACK
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Transform Marketing with Online Strategy

  • 2. AGENDA. 1. Consumer Behavior Has Changed 2. How We Market Our Products/Services Needs to Change 3. Proposed Transformation Plan 2
  • 3. 1. Consumer Behavior Has Changed 2. How We Market Our Products/Services Needs to Change 3. Proposed Transformation Plan 3
  • 4. …the Internet has turned what used to be a controlled, one-way message into a real-time dialogue with millions. DANIELLE SACKS THE FUTURE OF ADVERTISING FAST COMPANY, NOVEMBER 17, 2010 4
  • 5. 5 5 79% of adult Indians use the Internet.
  • 6. 78% of Internet users conduct product research online. 6
  • 7. 10.3 Billion searches are conducted every month on Google 7 SOURCE: COMSCORE, AUGUST 2010
  • 8. Of Indian consumers spend 1/3 three or more hours online every day. 8
  • 9. Indian Internet users spend 3x more minutes on blogs & social networks than on email. = 1 MINUTE SOCIAL NETWORKS/BLOGS ONLINE EMAIL PORTALS VIDEOS/MOVIES GAMES 9 SOURCE: THE NIELSEN COMPANY, NOVEMBER 2010
  • 10. 70% of arch users t paid. the links se ga nic —no click on are or 10
  • 11. Most Indians have registered on the National Do Not Call Regsitry “Do Not Call” list. 11
  • 12. Companies that blog get 55% more website visitors. 12
  • 13. 57% of businesses have acquired a customer through their company blog. 13
  • 14. 67%of B2C companies and 41% of B2B companies have acquired a customer through Facebook. 14
  • 15. 42 of a co cu m % st o pa m nie er s t h ha r o ve ug a h cq Tw ui itte red r. 15
  • 16. Inbound marketing costs 62% less per lead than traditional, outbound marketing. AVG COST/LEAD: $373 AVG COST/LEAD: $143 OUTBOUND INBOUND 16
  • 17. 1. Consumer Behavior Has Changed 2. How We Market Our Products/Services Needs to Change 3. Proposed Transformation Plan 17
  • 18. Audiences everywhere are tough. They don’t have time to be bored or brow beaten by orthodox, old-fashioned advertising. We need to stop interrupting what people are interested in & be what people are interested in.” CRAIG DAVIS CHIEF CREATIVE OFFICER, WORLDWIDE J. WALTER THOMPSON (WORLD’S 4TH LARGEST AD AGENCY) 18
  • 20. [ WEBSITE VIEWS] 20 Source: Google
  • 21. [FIITJEE] MAKING IMPACT TODAY [Chennai] [ New Delhi] [Ajmer] [Chandigarh] 21 Source: Google
  • 22. [FUTURE TREND] ON INTERNET. 22 Source: Google
  • 23. [FIITJEE] VS. THE COMPETITION. 23
  • 24. The bad news: We’re way behind. The good news: We can transform & WIN!!! 24
  • 25. 1. Consumer Behavior Has Changed 2. How We Market Our Products/Services Needs to Change 3. Proposed Transformation Plan 25
  • 26. Today’s approach: “GET IN THEIR FACE” when they’re not looking. Tomorrow’s approach: “GET FOUND” when they are looking. 26
  • 27. Google is our new business card. 27
  • 28. • “Interruption”-based This • Avg response rate: 1-5% should be our new marketing mix. • “Permission”-based • Avg response rate 20-50% 28
  • 29. 1 Make stuff people want. START CREATING/PUBLISHING CONTENT THAT IS HELPFUL & VALUABLE TO OUR CUSTOMERS: • FAQS • HOW-TO’S • EBOOKS • VIDEOS • BLOG! 29
  • 30. • THE MORE WE GIVE, THE MORE WE’LL GET • INCREASE # 2 Be generous. OF PAGES & INBOUND LINKS • BUILD TRUST, CREDIBILITY, & GOOD WILL 30
  • 31. • GET ON PAGE 1! 3 Rock our keywords. • DOUBLE TRAFFIC • CUT SPENDING IN HALF 31
  • 32. 4 Give great directions. • CREATE RELEVANT LANDING PAGES • CLEAR CALLS TO ACTION • COMPELLING OFFERS 32
  • 33. 5 Invest wisely. “IF IT DON’T MAKE DOLLARS, IT DON’T MAKE SENSE.” 33
  • 34. 6 MONTH GOALS: • To generate qualified leads to drive student enrolment. • To target individual states with different messages. • To effectively measure performance To improve the website’s functionality and performance. • Better brand visibility / Brand Creation 34
  • 35. PROPOSED BUDGET: • Rs. 56,00,000 / year • Additional funds based on performance
  • 36. Thank You Let Us Meet Today
  • 37. BACK
  • 38. BACK
  • 39. BACK
  • 40. BACK
  • 41. BACK
  • 42. BACK
  • 43. BACK
  • 44. BACK
  • 45. BACK

Editor's Notes

  1. http://pewinternet.org/Static-Pages/Trend-Data/Online-Activites-Total.aspx Image http://www.flickr.com/photos/pimboula/ By PIMboula
  2. http://pewinternet.org/Static-Pages/Trend-Data/Online-Activites-Total.aspx Image http://www.flickr.com/photos/mezdeathhead/ By Mez Love
  3. Image: http://www.flickr.com/photos/st3f4n/ By Stéfan http://www.comscore.com/Press_Events/Press_Releases/2010/9/comScore_Releases_August_2010_U.S._Search_Engine_Rankings comScore Explicit Core Search Share Report* August 2010 vs. July 2010 Total U.S. – Home/Work/University Locations Source: comScore qSearch
  4. Image http://www.flickr.com/photos/nicholasjon/10039285/sizes/o/ By nicholasjon http://totalaccess.emarketer.com/Chart.aspx?R=105978&dsNav=Ro:8,N:1064 Chart Title: Time Spent per Day on the Internet According to US Consumers, Oct 2010 (% of respondents) Publication Date: January 12, 2011 Topics: Internet Usage Geographies: North America> United States Sources: The Media Audit
  5. http://totalaccess.emarketer.com/Chart.aspx?R=105504&dsNav=Ro:9,N:1064 Chart Title: Top 5 Online Activities of US Internet Users, Ranked by Minutes Spent and Share of Time Spent Online, Nov 2010 (billions and % of total) Publication Date: January 11, 2011 Topics: Internet Usage Media Consumption Social Network Users Geographies: North America> United States Sources: The Nielsen Company
  6. RESEARCH DATA: How B-to-B Buyers Use Search (Google Surprise, Plus 28 Tables & Charts) Feb 06, 2007 http://www.marketingsherpa.com/content/?q=node/2568
  7. Image http://www.flickr.com/photos/tylerdurden/ By tylerdurden1 http://www.wired.com/epicenter/2010/07/do-not-call-list-tops-200-million-some-scammers-still-ignore-it/ http://www.ftc.gov/opa/2010/07/dnc.shtm
  8. http://www.flickr.com/photos/profete/4940673783/sizes/l/ By B.Romain Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
  9. Image http://www.flickr.com/photos/ngmmemuda/4166182931/sizes/l/ By Juliana Coutinho
  10. http://www.flickr.com/photos/mait/3582113151/sizes/l/ By Mait Jüriado
  11. Image http://www.flickr.com/photos/netzkobold/ http://themetricsystem.rjmetrics.com/2010/01/26/new-data-on-twitters-users-and-engagement/ RJMetrics January 26, 2010
  12. OUTBOUND: direct mail, telemarketing and trade shows INBOUND: blogging, content publishing, search engine optimization, social media
  13. http://www.wpp.com/NR/rdonlyres/33EEFF99-FD84-4F00-83DC-E75A3E18B9CF/2129/JWT_PressRelease_JWTReDefinesRole_jan05_guidbc1224.pdf?pageContent_PressRelease
  14. http://www.flickr.com/photos/eflon/3261104775/sizes/l/ by eflon
  15. http://www.wpp.com/NR/rdonlyres/33EEFF99-FD84-4F00-83DC-E75A3E18B9CF/2129/JWT_PressRelease_JWTReDefinesRole_jan05_guidbc1224.pdf?pageContent_PressRelease
  16. http://www.flickr.com/photos/jliba/4389220460/sizes/l/ By Josh Liba
  17. http://www.flickr.com/photos/brandoncwarren/4164759025/sizes/l/in/faves-bonafidemarketinggenius/ By Brandon Christopher Warren
  18. Dshah: The KeywordGrader.com points to a non-public (have to login) page. Might want to consider pointing folks to WebsiteGrader or a blog article about keywords. http://www.flickr.com/photos/feiticeira_org/4602643846/sizes/o/ by feiticeira_org
  19. Image: http://www.flickr.com/photos/st3f4n/ By Stéfan
  20. Image: http://www.flickr.com/photos/st3f4n/ By Stéfan