How and why was truecaller hacked and how could you save your app from such a fate. Want to increase your mobile app’s conversion rate? Go to http://www.optimimo.com

1. Truecaller Hacked!
The digital master directory founded in 2009, is a depository of contacts globally. Truecaller is one of
those softwares which have been of great help to the non number savvy people for almost four years. It
recently bagged the headlines with the mishap that took place on 18th
July 2013; “Truecaller Hacked!!”
The news that floated across all nations was that the database was interrupted and captured by the
Syrian Electronic Army. They were able to get away with seven databases consisting of 450 GB of data
which is huge. This left the people around full of concern because the hackers claimed that they had
access to the users facebook, twitter and linkedin accounts but this has been outrightly denied by the
truecaller team saying that it was just a rumour with no truth in it.
The crisis management team at Truecaller says that they do not store passwords of various users and so
there is no risk. Apart from this they have assured all that all keys and databases have been reset. There
is no further confusion regarding the same.
All said and done this entire episode has caused a grave mark to the credibility and accountability of the
brand. Immediate crisis management strategies have to be implemented in order to ensure that the users
once again trust them. Mobile applications have become a habit for most of the users and they share a
lot of personal information on them as well, it thus goes without saying that the security of such
applications should be doubly checked and ensured.

2. 1. Security Levels
When the security system for an application are designed there are various layers to it. It is
important that these are given full care and the keys to these layers are secured properly such
that no illegal activities can be done to the same. People invest a lot of trust and it is the
responsibility of the application developers to see to it that no misuse takes place.
2. Testing of applications
With the advent of technologies and the latest and updated softwares for mobile application,
testing the cases and issues of hacking can be given a chase easily. When an application is in
the testing phase there can be deliberate attempts to try to hack the application. This will not only
highlight the weaker points of the application but will also be a full proof check on the security of
the application. Testing has opened the doors for better and improved mobile applications all
together.
3. Encryption
There are a number of sources and methods now­a­ days to secure databases and systems
from falling into the wrong hands. Proper encryption of the codes will help in providing a thorough
check to the security of the application and it will make it difficult for any other person to decrypt it
with ease. Since it is the responsibility of a developer to protect his application from fraud proper
ways and measures are to be worked upon.
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