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Starting the Journey to Managed 
Infrastructure Services 
How to Select Initial Workloads for Migration
A New Age of Innovation 
www.rackspace.com 2 
Cloud Computing 
SaaS, PaaS, IaaS 
models 
DevOps 
Software 
development and 
continuous delivery 
methodologies 
Big Data 
Analytic platforms 
for large and 
unstructured data 
sets 
Mobility 
Smart phones, 
tablets, and other 
devices 
Social Media 
Social networking 
and collaboration 
platforms 
Next-generation, complementary models are driving innovation:
Yet… 
Current IT Budget 
Spending: 
>70% maintenance, operations, and 
capacity expansion. 
Jason Hiner, “IT’s new holy grail: Break out of the 70% maintenance loop,” Tech Sanity Check blog, TechRepublic.com, 11 May 2010 
www.rackspace.com 3
Which is why… 
New Technologies 
Provide Opportunity 
• Build new business models 
• Create strategic advantage 
• Drive market disruption 
Jason Hiner, “IT’s new holy grail: Break out of the 70% maintenance loop,” Tech Sanity Check blog, TechRepublic.com, 11 May 2010 
www.rackspace.com 4
CIOs report that a quarter of IT spending will 
happen outside the IT budget in 2014. 
-Gartner 
www.rackspace.com 5
IT Has Reached the Pivot Point 
www.rackspace.com 6 
Now is the time for CIOs and their IT organizations to 
“get back in the game” and drive innovation 
Maintenance 
Operations 
Capacity Expansion 
Offload activities to 
focused vendors with 
economies of scale, 
experience, and 
expertise. 
Future 
Leadership 
Innovation 
Current Growth
Respondents believe that the CIO is the most 
important figure in driving or supporting 
transformation efforts 
(highest among any C-suite executives including the CEO) 
- Forrester Research 
www.rackspace.com 7
www.rackspace.com 8 
Reasons IT Infrastructure Consolidation and Optimization 
is a Top Priority in 2014 
Capability Rationale 
External competition 
New cloud and managed infrastructure service providers can achieve scale and 
expertise beyond what is achievable for even the largest enterprise 
Flexibility 
The shift towards consumption-based pricing of infrastructure with IaaS models 
enables organizations to shift IT spend from CapEx to OpEx 
Complexity 
While new private, public and hybrid cloud models create opportunities for corporate 
IT, they also create new operational complexity 
Talent 
CIOs are finding that attracting and retaining next-generation IT 
skills to support new digital paradigms is difficult, if not impossible 
Distraction 
Many organizations are finding that innovation does not require IT to manage 
infrastructure
But CIOs Have Concerns 
42% of CIOs 
feel they do not have the right 
skills and capabilities in place 
www.rackspace.com 9
Concerns and Opportunity Are Driving the Move 
to “Zero-Infrastructure” Initiatives 
IT leadership now has to make strategic decisions: 
AND/OR AND/OR AND/OR AND/OR ? 
BARE METAL VIRTUALIZED PRIVATE PUBLIC HYBRID 
INCREMENTAL ? 
WORKLOADS -OR- ? EASY-TO-MIGRATE 
www.rackspace.com 10 
1 
2 ALL AT ONCE -OR- (for maximum comfort and familiarity with the 
service provider) 
3 DIFFICULT-TO-MIGRATE 
WORKLOADS 
INFRASTRUCTURE 
MOVING WORKLOADS 
FOCUS
Identifying Attractive Initial Migration Candidates 
Top 10 factors 
providing low-risk 
opportunities to 
evaluate a managed 
service model, as 
well as the service 
provider 
www.rackspace.com 11 
1. Application / workload architecture 
and compatibility 
Already virtualized or running on dedicated 
servers, and be running on platforms and 
technology stacks supported by the service 
provider 
2. Business criticality 
Preferably not mission or business critical, and 
with no significant disaster recovery, backup or 
data replication requirements 
3. Availability / performance 
No significant high performance, availability, 
latency, data transfer or IO requirements 
4. External / internal dependencies 
Minimal external application dependencies 
5. Networking 
A geographic delivery profile that can be 
replicated with the service provider 
6. Application integration 
No significant integration requirements with on-premise 
or external applications, data or required 
shared services 
7. Application monitoring / management 
No major integration required with existing agent-based 
systems management, service management, 
performance monitoring or security tools 
8. Compliance 
Not subject to compliance mandates that include 
physical security requirements 
9. Security 
Not subject to compliance mandates that include 
physical security requirements 
10. Capacity requirements 
Less than four cores processing and / or 48 gigabytes 
of memory required
Three Primary “First Mover” Candidate Categories 
www.rackspace.com 12 
Collaboration platforms, 
as Microsoft SharePoint® 
and Microsoft® Exchange, 
customer relationship 
management (CRM), 
and project management 
solutions 
Development and test 
(dev/test) and proof-of- 
concept (POC) 
environments 
Websites and web 
applications based on 
three-tier architectures 
1 2 3
Dev/Test as a “Low-Hanging” Fruit Example 
www.rackspace.com 13 
1. Application / workload architecture 
and compatibility 
Compatible workload architecture 
2. Business criticality 
Low business criticality 
3. Availability / performance 
No high availability / performance 
requirements 
4. External / internal dependencies 
No external / internal dependencies 
5. Networking 
No / limited networking constraints 
6. Application integration 
No application integration requirements 
7. Application monitoring / management 
No application monitoring / management 
requirements 
8. Compliance 
No compliance impacts (assuming use 
of test data) 
9. Security 
Minimal security requirements 
10. Capacity requirements 
Acceptable capacity requirements
Is your IT organization wondering where to begin 
with managed infrastructure services? 
www.rackspace.com 14
Next Steps 
www.rackspace.com 15 
Rackspace has built its reputation on a foundation of 
managing IT environments for businesses of all sizes. 
Contact Rackspace or read more at 
Starting the Journey to Managed Infrastructure Services – White Paper 
Call Rackspace at 800-961-2888 to get started today.
We Serve FORTUNE® 
60%OF100 
www.rackspace.com 16 
About Rackspace 
Global Footprint 
Customers in 
120+ Countries 
9 Worldwide 
Data Centers 
$1.7B Annualized Revenue 
THE 
Nearly 6,000 Rackers 
200,000+ Customers 
90,000+ Servers 
26,000+ VM 
≅70 PB Stored 
Portfolio of 
Hosted Solutions 
Dedicated - Cloud - Hybrid 
OVER
www.rackspace.com 17 
About Rackspace 
Founder 
OpenStack® 
Open source software for building private and public clouds 
A Leader in the Magic 
Quadrant for Cloud-Enabled 
Managed Hosting, 2014 
North America & Europe 
Named a Top Performer for Hosted 
Private Cloud by Forrester Research Inc. 
in “The Forrester Wave™: Q1 2013
THANK YOU 
RACKSPACE® | 1 FANATICAL PLACE, CITY OF WINDCREST | SAN ANTONIO, TX 78218 
US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM 
© RACKSPACE LTD. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED S TATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM 
Copyright 2014

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Starting the Journey to Managed Infrastructure Services

  • 1. Starting the Journey to Managed Infrastructure Services How to Select Initial Workloads for Migration
  • 2. A New Age of Innovation www.rackspace.com 2 Cloud Computing SaaS, PaaS, IaaS models DevOps Software development and continuous delivery methodologies Big Data Analytic platforms for large and unstructured data sets Mobility Smart phones, tablets, and other devices Social Media Social networking and collaboration platforms Next-generation, complementary models are driving innovation:
  • 3. Yet… Current IT Budget Spending: >70% maintenance, operations, and capacity expansion. Jason Hiner, “IT’s new holy grail: Break out of the 70% maintenance loop,” Tech Sanity Check blog, TechRepublic.com, 11 May 2010 www.rackspace.com 3
  • 4. Which is why… New Technologies Provide Opportunity • Build new business models • Create strategic advantage • Drive market disruption Jason Hiner, “IT’s new holy grail: Break out of the 70% maintenance loop,” Tech Sanity Check blog, TechRepublic.com, 11 May 2010 www.rackspace.com 4
  • 5. CIOs report that a quarter of IT spending will happen outside the IT budget in 2014. -Gartner www.rackspace.com 5
  • 6. IT Has Reached the Pivot Point www.rackspace.com 6 Now is the time for CIOs and their IT organizations to “get back in the game” and drive innovation Maintenance Operations Capacity Expansion Offload activities to focused vendors with economies of scale, experience, and expertise. Future Leadership Innovation Current Growth
  • 7. Respondents believe that the CIO is the most important figure in driving or supporting transformation efforts (highest among any C-suite executives including the CEO) - Forrester Research www.rackspace.com 7
  • 8. www.rackspace.com 8 Reasons IT Infrastructure Consolidation and Optimization is a Top Priority in 2014 Capability Rationale External competition New cloud and managed infrastructure service providers can achieve scale and expertise beyond what is achievable for even the largest enterprise Flexibility The shift towards consumption-based pricing of infrastructure with IaaS models enables organizations to shift IT spend from CapEx to OpEx Complexity While new private, public and hybrid cloud models create opportunities for corporate IT, they also create new operational complexity Talent CIOs are finding that attracting and retaining next-generation IT skills to support new digital paradigms is difficult, if not impossible Distraction Many organizations are finding that innovation does not require IT to manage infrastructure
  • 9. But CIOs Have Concerns 42% of CIOs feel they do not have the right skills and capabilities in place www.rackspace.com 9
  • 10. Concerns and Opportunity Are Driving the Move to “Zero-Infrastructure” Initiatives IT leadership now has to make strategic decisions: AND/OR AND/OR AND/OR AND/OR ? BARE METAL VIRTUALIZED PRIVATE PUBLIC HYBRID INCREMENTAL ? WORKLOADS -OR- ? EASY-TO-MIGRATE www.rackspace.com 10 1 2 ALL AT ONCE -OR- (for maximum comfort and familiarity with the service provider) 3 DIFFICULT-TO-MIGRATE WORKLOADS INFRASTRUCTURE MOVING WORKLOADS FOCUS
  • 11. Identifying Attractive Initial Migration Candidates Top 10 factors providing low-risk opportunities to evaluate a managed service model, as well as the service provider www.rackspace.com 11 1. Application / workload architecture and compatibility Already virtualized or running on dedicated servers, and be running on platforms and technology stacks supported by the service provider 2. Business criticality Preferably not mission or business critical, and with no significant disaster recovery, backup or data replication requirements 3. Availability / performance No significant high performance, availability, latency, data transfer or IO requirements 4. External / internal dependencies Minimal external application dependencies 5. Networking A geographic delivery profile that can be replicated with the service provider 6. Application integration No significant integration requirements with on-premise or external applications, data or required shared services 7. Application monitoring / management No major integration required with existing agent-based systems management, service management, performance monitoring or security tools 8. Compliance Not subject to compliance mandates that include physical security requirements 9. Security Not subject to compliance mandates that include physical security requirements 10. Capacity requirements Less than four cores processing and / or 48 gigabytes of memory required
  • 12. Three Primary “First Mover” Candidate Categories www.rackspace.com 12 Collaboration platforms, as Microsoft SharePoint® and Microsoft® Exchange, customer relationship management (CRM), and project management solutions Development and test (dev/test) and proof-of- concept (POC) environments Websites and web applications based on three-tier architectures 1 2 3
  • 13. Dev/Test as a “Low-Hanging” Fruit Example www.rackspace.com 13 1. Application / workload architecture and compatibility Compatible workload architecture 2. Business criticality Low business criticality 3. Availability / performance No high availability / performance requirements 4. External / internal dependencies No external / internal dependencies 5. Networking No / limited networking constraints 6. Application integration No application integration requirements 7. Application monitoring / management No application monitoring / management requirements 8. Compliance No compliance impacts (assuming use of test data) 9. Security Minimal security requirements 10. Capacity requirements Acceptable capacity requirements
  • 14. Is your IT organization wondering where to begin with managed infrastructure services? www.rackspace.com 14
  • 15. Next Steps www.rackspace.com 15 Rackspace has built its reputation on a foundation of managing IT environments for businesses of all sizes. Contact Rackspace or read more at Starting the Journey to Managed Infrastructure Services – White Paper Call Rackspace at 800-961-2888 to get started today.
  • 16. We Serve FORTUNE® 60%OF100 www.rackspace.com 16 About Rackspace Global Footprint Customers in 120+ Countries 9 Worldwide Data Centers $1.7B Annualized Revenue THE Nearly 6,000 Rackers 200,000+ Customers 90,000+ Servers 26,000+ VM ≅70 PB Stored Portfolio of Hosted Solutions Dedicated - Cloud - Hybrid OVER
  • 17. www.rackspace.com 17 About Rackspace Founder OpenStack® Open source software for building private and public clouds A Leader in the Magic Quadrant for Cloud-Enabled Managed Hosting, 2014 North America & Europe Named a Top Performer for Hosted Private Cloud by Forrester Research Inc. in “The Forrester Wave™: Q1 2013
  • 18. THANK YOU RACKSPACE® | 1 FANATICAL PLACE, CITY OF WINDCREST | SAN ANTONIO, TX 78218 US SALES: 1-800-961-2888 | US SUPPORT: 1-800-961-4454 | WWW.RACKSPACE.COM © RACKSPACE LTD. | RACKSPACE® AND FANATICAL SUPPORT® ARE SERVICE MARKS OF RACKSPACE US, INC. REGISTERED IN THE UNITED S TATES AND OTHER COUNTRIES. | WWW.RACKSPACE.COM Copyright 2014