1. Radwa Mohamed Feshir
Mobile: (+2)01271611492 | E-mail:radwa.feshir@yahoo.com
Education
June 2017 Expected Degree: Bachelor of Arts and Humanities, Suez
Canal university(SCU), Ismailia.
Department: Orientallanguages. Specialist: Persian.
Training
June 2016 Trainee, Vodafone,(Ana trainee) program, Retaildepartment.
 Greetedcutomers withinthe store premises.
 Sold, describedandrecommendVodafone products to customers.
 Made deposits to banks or a cash office.
 Recommended, select andhelped locate or obtain merchandise basedoncustomer needs.
 Resolved customers complains byinvestigating problems;developing solutions;making recommendationto
management.
 Recommendedchangesinproducts, services and policies byevaluating results andcompetitive
development.
Courses
Feb.2016 Power of Positive Attitude, Maximum Impact Training, (SCU).
Feb.2016 How to be creative, Injaz corporation, (SCU).
feb.2016 Thinking Patterns, Maximum Impact Training,(SCU).
Oct.2015 Employability skills training, Aspire Experiential Business
Solution, (SCU).
The trainingcovers the following modules:Communication
And Presentation skills, Leadership and Teamwork skills.
Volunteerwork
Feb. 2016 Volunteer in ECDCcenter (Employabilityskills andcareer development center),(SCU) to
present.
: Customer service, Helpstudents take part in courses to gainknowledge and
experience.
April 2014 Volunteer, Triple Effect, (SCU) to present.
: Participate inblood donation campaigns, spread
Awarenessabout blooddonation, helpstudents fill
application
Jan. 2013 Member, NothingImportant.
: co-organise events, helpincharitywork.
Skills
Computer: Good working knowledge of Microsoft Office (Word, Power
Point).
Language: Verygood skills in English(level 413). Beginner inIndonesian (level 3)(in progress).