1. Schindler India ~ Case Study Prepared by : Rajesh Srivastava Roll No. : 20 Batch : EPGDIM (2010-12)
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5. Name : Silvio Napoli, 33 yrs Position : Vice President, Schindler South Asia Date of Birth : August 23, 1965 Education : 1992-1994 :: MBA, Harvard University , Graduate School of Business Administration Bostan, Massachusetts 1984 – 1989 :: Graduate degree in Materials Science Engg. Swiss Federal Institute Tech, Switzerland; Lausanne University; rugby captain (1987) 1983 – 1984 :: Ranked amongst top 20% foreign students admitted to EPFL, One Yr compulsory selection program, Swiss Federal Institute of Tech. (EPFL) Profile : Silvio Napoli
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10. Schindler India Organisation Chart Silvio Napoli VP S Asia Operation Agent in Pakistan Agent in Srilanka Agent in Bangladesh M.K. Singh Managing director T.A.K. Mathews Field Operation Ronnie Dante Engineering Pankaj Sinha Human Resources J. Jena Finance Executive Administrative Support Hade of Logistics Executives Technical Development Vendor Development Commission Support New Installation Account Management Support Trainees Existing Installations Team leader/Team member Hade of Existing Installations
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16. Education : Highly qualified (MBA + Engineer) Work Exp : Rich experience of 7 years , mainly in European markets His candidature : 1. He was Head of Corporate Planning in Schindler 2. Aware with Schindler’s Mission & Vision, he was participating in VRA meetings (Corporate Executive Committee) & was responsible to make MOMs & to follow with respective person for achievement 3. Was coordinating with Boston Consulting to shortlist potential partners in India for business expansion 4. Assigned to establish Schindler in India along with Head of Schindler’s M&A Department 5. Spent 9 months to understand India elevator mkt. mainly ; the mkt. size, legal environment & competitive situation 6. Made Schindler’s business plan for India which was approved by VRA Candidature of Napoli for Indian operations Napoli was the right candidate for Indian Operations
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20. Non-cooperation from the Schindler’s European plants Competition was very strong & there was a push from regional players (25) as well Porters 5- Forces Customers were asking for customized products Mitsubishi & Hyundai
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25. I extremely thanks to Mr. Silvio Napoli for sharing this valuable case with managers of tomorrow.
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