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Effective Listening Skills A Presentation by Rajiv Bajaj
Hearing & Listening ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Types of Listening ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Barriers to Listening ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Improving our Listening Ability ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ten Commandments Of Listening
1. Stop Talking ! ,[object Object],[object Object],[object Object]
2. Put the Talker at Ease  ,[object Object],[object Object]
3. Show that you Want to Listen  ,[object Object],[object Object],[object Object],[object Object]
4. Remove Distractions ,[object Object],[object Object],[object Object],[object Object],[object Object]
5. Empathise with the Talker  ,[object Object],[object Object],[object Object]
6. Be Patient  ,[object Object],[object Object],[object Object],[object Object]
7. Hold your Temper  ,[object Object],[object Object],[object Object]
8. Avoid Arguments & Criticism  ,[object Object],[object Object],[object Object],[object Object]
9. Ask Questions  ,[object Object],[object Object],[object Object]
10. Stop Talking !  ,[object Object],[object Object],[object Object]
THANK YOU….QUESTIONS ?

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Effectivfe Listening