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Managing Project Conflict

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R
Raj kalyan
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Project Management 8. Managing Project Conflict
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],4 4
[object Object],[object Object],Conflict
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bisno’s Sources of Conflict ( Condliffe, 1991 , p6)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
( Nicholas, 2001 , p519)
( Nicholas, 2001 , p519)
[object Object]
[object Object],Components of Conflict
[object Object],Components of Conflict
[object Object],Components of Conflict
[object Object],[object Object],[object Object],Components of Conflict When you have to deal with conflict tackle the emotional issues first then address values and interests
Consequences of conflict
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
Violence
breakdown of relationships
polarization of views into static positions
A breakdown of collaborative ventures
destruction of communication
Groupthink
[object Object],Groupthink
[object Object]
[object Object]
[object Object]
 
Consequences of conflict
[object Object],[object Object],[object Object],[object Object],3 3
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object]
avoiding accommodation competition compromise collaboration
[object Object],[object Object],[object Object],[object Object],[object Object],Avoiding ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Compromise
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Competition
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Accommodation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Collaboration
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],2 2
[object Object]
[object Object]
[object Object],[object Object]
Lack of trust Our complaints are trivialized No action gets taken! They only take defensive action
[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],1 1
[object Object]
[object Object],[object Object],[object Object]
 
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Long hours Tight schedules Transient work force High risks Work overload Role uncertainty Social relations
A Stress Survey ,[object Object],[object Object]
( Greenberg & Baron, 1993, p238 )
[object Object],1. Organizational Level 2. Individual Level
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Review ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object]

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Managing Project Conflict

Editor's Notes

  1. Picture by Tina P.
  2. Picture by Tina P.
  3. Photo by Isobel T
  4. Photo by C.A. Mullhaupt
  5. Photo by Shutterhack
  6. Anther photo by Shutterhack
  7. Picture by kodama
  8. Photo by MarkHaertl
  9. Picture by Olivander
  10. Photo by nouQraz
  11. Photo by teaeff
  12. Photo by mudkat
  13. Photo by Magalie L'Abbé
  14. From http://www.betterprojects.net/2007/05/consulting-diamond.html
  15. Photo by niznoz
  16. Photo by zimbia
  17. Photo by Mike Burns
  18. Photo by francistoms
  19. Photo by estherase
  20. Diagram from third edition of this presentation series. http://www.slideshare.net/craigwbrown/the-project-management-process-week-3/
  21. Photo by Swiv
  22. Picture by the_amanda
  23. Photo care of Okinawa Soba
  24. Picture from Dave-F
  25. Pic from bebop717
  26. Photo by Meredith_Farmer
  27. Picture by Dave77459 who looks like he has seen better days
  28. Photo by jay d