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RAJNI BALA
Mobile : 09502911986
E-mail:rajnibala121@gmail.com
Career Objective: To seeking opportunity for professional growth, challenging
ventures and increasing responsibility in your organization where individual’s skills,
integrity dedication and team spirit is recognized and rewarded.
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Work Experience:-
 Working as a Food & Beverage hostess in Radisson Hi-tech City Hyderabad
22nd Jan 2014 to till Date.
 Worked in Novotel as hostess from June 2011 to Dec 2011.
 Worked With Premium Port Lounge as Guest Service Officer From 1st Feb 2010
to 12th March 2011.
Education:-
 Pursuing Graduation BACHOLER OF ARTS from Vinayaka Mission University.
 Senior secondary Examination from PSEB.2008-2009.
 Higher secondary Examination from PSEB 2006-2007.
Professional Qualification:-
 BTEC HNC (higher national certificate) awarded by UK in Aviation, Hospitality,
Travel Management from International Career academy Institute of Air Hostess
Training.
 Proficient in Galileo (Airline Ticketing Reservation System).
 Proficient in Fidelio (Hotel Reservation System).
 Swimming Training Program from international Career academy.
Achievements:-

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 Awarded as Star Performer for every month from January 2014 to May 2015.
 Awarded as Best Groomed employee of the Year 2014 in Radisson hitec-city.
 Attended ‘Smile n Style’ training program by Sarovar Group.
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 Attended ‘Attitude Alerts Attitude’ training program by Sarovar Group.
 Achieved 3st position in indoor games at School Level.
 Awarded as Winner in quiz, Debates & Essay Writing at School Level.
IT Skills:-
 Windows XP / Vista
 Expertise in Internet browsing and searching.
 IDS
Job Responsiblities:-
 Heading the Hostess Desk and Departments smooth operations.
 Monitoring the team activities.
 Assuring and ensuring 100% customer satisfaction through excellent service.
 Co-operating with Team Members for resolving any difficult situation that may
arise in daily operations.
 To promote a professional image and to provide product/service information,
advice and relevant Services.
 Analysis of Guest Business & cashiering.
 Monitoring the Public Relations, Guest Loyalty Programs and Guest
Complaints.
 Maximize all available opportunity for up selling.
 Always looking forward to increase the revenue with committed resources.
 Proactive leadership commitment, appropriate counseling, continuous
communication, training.
Personal Details:-
Father’s Name: - Mr. Chaman lal
Mother’s Name: - Mrs.Sulakhani Devi

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Date of Birth:- 06/02/89
Gender: - Female
Marital Status: - Single
Height: - 169cms
Weight:- 65kgs
Nationality: - Indian
Languages: - English, Hindi, Punjabi
Strengths:-
 Good listener.
 Optimistic
 Flexible
 Adjustable
I hereby declare that the information above is true to the best of my knowledge.
Rajni Bala