データをどのように作って管理しているか

1. SQA Best Practices:
A Practical Example
Rosana Sanchis June/30th/2020
Leisure Product Section
Leisure Product Department
Life & Leisure Technology Supervisory Department
Rakuten, Inc.

2. My career goal
Become a Specialist
in
Test Process
Improvement
Following definition of ISTQB Expert Level Improving theTesting Process
To achieve this goal
ImproveSoftwareTest Life
Cycle Procedures
Test Design
Test Implementation
Test Execution
Reporting

3. 3
1.Testing challenges: How to test
efficiently
2.Our solution: Procedures and tool
Integration
3.How this works? Our Best Practices in
Action
Agenda

4. 4
How to test efficiently a site like this?
Basically, we need:
Functional Knowledge of the
Product
A Testing Procedure adapted
to our knowledge of the
Product
A tool adapted to our
Procedure
Rakuten Beauty, 30/05, https://beauty.rakuten.co.jp/

5. 5
How to test efficiently a site like this?
The product will evolve, the team will change.We need a way of preserving,
sharing and modifying this knowledge
Functional Knowledge of the
Product
A Testing Procedure adapted
to our knowledge of the
Product
A tool adapted to our
Procedure
Testing Procedure need to be standardized: the process are then
objective, measurable and understandable for all stakeholders
The tool must allow us to follow our Procedures in the most efficient
way.To achieve this, the tool must be chosen because of its suitability to
the Procedure

6. 6
1.Testing challenges: How to test
efficiently
2.Our solution: Procedures and tool
Integration
3.How this works? Our Best Practices in
Action
Agenda

7. Test
Design
Test
Implementati
on
Test
Execution
Requirements
(Functional Needs)
Requirement
Traceability Matrix
(Ensures Scope)
Reporting
(Output data
analysis)
SQA Procedures:A functional approach
WHAT to test
(Defines
Scope)
PDM
Functional
Specs
Test Cases
(input=> condition=> output)
Project
Start
Project
End
HOW to test
(Defines Test
Conditions)
Compares
Actual VS
Expected
Results
Final
Report
First Input
Last
Output

8. 8
Our tool was chosen because it allowed us to create a Master Data (library of our Functional
Knowledge) and to reuse it efficiently
Functional Specifications
(provided by PDM)
Requirements
Test Manager identifies the
Functional Needs in the
Specifications
Test Plan Test Design
Test Implementation
Requirements are already mapped to Scenarios
andTest Cases in PractiTest so once we identify
Requirements, SQA testware is ready to share

9. 9
1.Testing challenges: How to test
efficiently
2.Our solution: Procedures and tool
Integration
3.How this works? Our Best Practices in
Action
Agenda

10. 10
How to test efficiently a site like this?
The product will evolve, the team will change.We need a way of preserving,
sharing and modifying this knowledge
Functional Knowledge of the
Product
A Testing Procedure adapted
to our knowledge of the
Product
A tool adapted to our
Procedure
Testing Procedure need to be standardized: the process are then
objective, measurable and understandable for all stakeholders
The tool must allow us to follow our Procedures in the most efficient
way.To achieve this, the tool must be chosen because of its suitability to
the Procedure

11. 11
Sharing and modifying this knowledge
STEP 1: CHECK
SPECIFICATIONS
STEP 2: IDENTIFY
REQUIREMENTS
FUNCTIONAL
SPECIFICATIONS
PROJECT: HAIR STYLE
RANKING ON RAKUTEN
BEAUTY
IMPACT ANALYSIS: PLEASE
CHECK FAVORITES AND
EXECUTE SOME OPERATIVE
SYSTEM REGRESSION
REQUIREMENTS
FAVORITES
FUNCTIONALITY
OPERATIVE SYSTEM
SANITY CHECK

12. 12
On the tool:
FAVORITES
contains
Scenarios:
Add, Check
and Delete
Operative
System
contains:
Android and
iOS
Sharing and modifying this knowledge

13. 13
How to test efficiently a site like this?
The product will evolve, the team will change.We need a way of preserving,
sharing and modifying this knowledge
Functional Knowledge of the
Product
A Testing Procedure adapted
to our knowledge of the
Product
A tool adapted to our
Procedure
Testing Procedure need to be standardized: the process are then
objective, measurable and understandable for all stakeholders
The tool must allow us to follow our Procedures in the most efficient
way.To achieve this, the tool must be chosen because of its suitability to
the Procedure

14. 14
objective, measurable and understandable
STEP 4: CREATE REQUIREMENTS
TRACEABILITY MATRIX
TEST SCENARIOS
REQ1
SCE 1
REQ2 SCE 2
REQ3
STEP 5 : CHECK IF
REQUIREMENTSARE
COVERED BY SCENARIOS
TEST SCENARIOS
REQ1
SCE 1
REQ2 SCE 2
REQ3
?
TEST SCENARIOS
REQ1
SCE 1
REQ2 SCE 2
REQ3 SCE 3
STEP 6 : ADD
REQUIREMENTOR
SCENARIO IF NEEDED

15. 15
Issues found on
last execution
Scenarios
of the
Requirement
TestCases
Last Execution
status
objective, measurable and understandable

16. 16
How to test efficiently a site like this?
The product will evolve, the team will change.We need a way of preserving,
sharing and modifying this knowledge
Functional Knowledge of the
Product
A Testing Procedure adapted
to our knowledge of the
Product
A tool adapted to our
Procedure
Testing Procedure need to be standardized: the process are then
objective, measurable and understandable for all stakeholders
The tool must allow us to follow our Procedures in the most efficient
way.To achieve this, the tool must be chosen because of its suitability to
the Procedure

17. 17
most efficient way
REQUIREMENTS
FAVORITES
FUNCTIONALITY
OPERATIVE SYSTEM
SANITY CHECK
STEP 5 : CHECK IF
REQUIREMENTSARECOVERED
BY SCENARIOS
REQUIREMENTS
FAVORITES
FUNCTIONALITY
SCENARIOS:
ADD, DELETE AND CHECK
OPERATIVE SYSTEM
SANITY CHECK
SCENARIOS:
ANDROID AND IOS
X
X
STEP 6 : ADD
REQUIREMENTOR
SCENARIO IF NEEDED
FORTHIS EXAMPLE, NOTHINGTOADD

18. 18
most efficient way
STEP 7: CREATE
TESTSETUSING
REQUIREMENT
TESTCASES
TEST SET
REQ1
TEST 1.1 TEST 1.2 TEST
1.3
REQ2 TEST 2.1 TEST 2.2
REQ3 TEST
3.1
STEP 8 : REUSE
TESTCASES
IF POSSIBLE
STEP 9: ADD
TESTCASES
IF NEEDED
TEST SET
REQ1
TEST 1.1 TEST 1.2 TEST
1.3
REQ2 TEST 2.1 TEST 2.2
REQ3 TEST
3.1
TEST 1.2
TEST SET
REQ1
TEST 1.1 TEST 1.2 TEST
1.3
REQ2 TEST 2.1 TEST 2.2
REQ3 TEST
3.1
TEST 1.2 TEST 3.3

19. 19
TEST IMPLEMENTATION EXAMPLE
New Project
Requirement
TestCases
Of the
Requirement
STEP 7: CREATE TESTSETUSING REQUIREMENTTESTCASES

20. 20
TEST IMPLEMENTATION EXAMPLE
STEP 8 : REUSE TESTCASES IF POSSIBLE
AndroidScenario
has no test cases
But iOS
hasTESTCases
we can reuse

21. 21
TEST IMPLEMENTATION EXAMPLE
STEP 8 : REUSE TESTCASES IF POSSIBLE
So we can clone iOS test cases
NowAndroid
is also covered

22. 22
TEST IMPLEMENTATION EXAMPLE
STEP 9: ADD TESTCASES IF NEEDED
For this example we don’t need to add any test case to the test set
So this project is ready for execution!

23. 23
Anyone at anytime can manage a QA project,
even without functional knowledge
ATool that
generates RTM
and allows
Masterdata
storage
Creation of
reusable
Testware
Easy to
understand
Procedures
and Outputs
Conclusion: With QA Best Practices in action, SQA becomes more efficient