Healthcare solutions with SharePoint

Healthcare with SharePoint
This presentation provides information on how SharePoint can
be effectively utilized within healthcare organization – and
provides an insight on the SharePoint features that map to
specific business needs of healthcare industry

Agenda

1 Setting the context …
A walkthrough of the presentation objective and its target audience

2 Challenges in the existing systems…
An overview of the challenges that exist in the legacy systems surrounding the ecosystem

3 An insight of the current ecosystem and its gaps
An over view of the gaps that exist in the legacy systems and an walkthrough of the solution

4 SharePoint: How does it make a difference
An overview of SharePoint and walkthrough of its features

5 Optimus BT offerings for Healthcare
A walkthrough of the offerings we have catered to the Healthcare industry

6 Our project envisioning methodology
A overview of our approach in project envisioning and engagement

PRESENTATION GOALS
CURRENT STATE

This presentation intends to
showcase the current state of the
Healthcare industry especially
hospitals and clinical healthcare  To provide an overview of the state
systems by having an insight into of Healthcare ecosystem and the
their present information ecosystem
and the existing gaps. Healthcare Ecosystem ways to make it more efficient and
effective to improve quality of care

GAP
f f  Overview of the current state of the
Sta
s& healthcare industry and the key

Pa
i an
sic

tie
y
SHAREPOINT

Ph challenges and requirements

Quality of care

nts
The presentation shall provide a

&
perspective of SharePoint as an

co
An insight into the non

mm
enabler to the existing challenges in 

un
the legacy systems and will present conformance with the requirement

itie
the solutions enabled by the features

s
and functionality of SharePoint of the changing ecosystem
GAP Incentives &
cost
Time & reach GAP

 An overview on the perspective of
SharePoint as an enabler to bridge
H

the gaps in the ecosystem

Real time
ea

access
AUDIENCE

lth

The target audience are hospitals es
i at
in

oc
su

and healthcare organizations and ass Optimus BT services offering for
re

& 
rs

their key representatives seeking for rs
ne
P art the Healthcare organizations with
improved, collaborative and GAP
integrated care system SharePoint 2010

Challenges…
A brief outline of the overall Challenges

An haunting task for healthcare professionals is to hold back the exponentially growing cost
& to Improve upon operational efficiencies.

Its observed that the average waiting time for patients has steadily gone up due to the
increasing shortage of healthcare workers. Automation of analog manual processes, will
help address the staffing shortage through improved information capture and sharing.

Another uphill task for the industry is to comply with critical healthcare compliances like
HIPAA and making investments in computer systems and software and their security more
important than ever.

Absence of necessary patient information and medical reference knowledge in the hands
of medial decision makers at the point of clinical decision making is a critical challenge that
threats the quality of medical care.

There is an increased trend in the search of online medication with collaboration sites like
Mayo clinic that empowers end users to wards self medication and treatment. The
challenge ahead for healthcare professionals, providers of self-medication products, and
government agencies is to have a responsible framework in place for self-medication.

Challenges…
A brief outline of the overall challenges

Competition for healthcare professionals and consumer business is making it imperative that
healthcare providers extend state-of-the-art software and hardware to its employees and
ultimately its patients.

The Underinsured will a bigger challenge than the Uninsured. It's quite a possibility that business
operations will come to depend upon technology and processes prevalent retail, banking and
credit industries to effectively manage the underinsured.

Security of critical infrastructure—networks, PCs, servers, databases, and more—becomes more
difficult as many healthcare organization extend beyond hospitals to neighborhood clinics, home-
health providers, and off-site services such as radiology interpretation and medical transcribers.

Information security: Millions of patients are at risk for medical and financial identity fraud due to
inadequate information security. Health information exchanges take form, millions of patient
records – soon to be available as digital files – will lead to potential unauthorized access, violation
of new data breach laws and exposure to the threat of medical and financial identity theft.

Key take away….
“Well this provides good reasons for the increasing attention towards this
industry which is sky-scraping, especially with innovations in healthcare IT,
stakeholders and healthcare professionals can expect a much better care
infrastructure for Healthcare”

The current State of the Healthcare eco-system
Let us explore the current healthcare ecosystem and their limitations and challenges

GAP
aff
St
&

Pa
ns
ia

tie
ic

Quality of care

nts
ys
Ph

&
co
m
mu
nit
sie
GAP Incentives & cost Time & reach GAP

Real time access
H
ea

s
lth

tea
in

ci
su

so
re

as
rs

&
rs
ne
rt
Pa
GAP

Challenges with Physicians

Physicians have difficulty in
finding real time access to No coordination between the
clinical information , patient disparate patient care
reports etc as they depend on systems
the legacy systems

Its difficult to refer to patient Lag in clinical decision making
information and reports and patient care due to
stored in discrete databases multiple login waste precious
and that can result in delayed time of physicians as well
or poor diagnosis result in inefficient care

Lack of a consolidated wiki
page or a medical Feeds
where the physicians can take
reference for new medical
advancement or treatment
techniques

Challenges with Patients

Patients find it really difficult Access to a consolidated
to get information on reports database from
physicians availability and where they can
appointment schedules upload/download or view
sitting at home their clinical reports

The source of information
Rising healthcare expenses
for awareness about new
and challenges in Medical
diseases, prevention
reimbursement is a pain for
techniques and health
patients
related information

Lack of information and
awareness about patient
rights and health related
compliances by which they
can claim incentives due to
medical error

Challenges with Partners and associates

The suppliers of medical equipment Absence of a source of knowledge
lack collaboration to have a check on the changing medical needs and
on the inventory or the medical hence a fast adoption in delivering
stocks and hence deliver the to the changing needs
requirements real time

To enhance transparency among key Lack of a collaborative platform for
stakeholders, such as community the interactions with Healthcare
boards, government regulators and associations; partners and
employees and patients there is need healthcare organizations for
for integrated risk management, internal discussions on issues and mutual
control and compliance system information exchange

Lack of a collaborative platform
for pharma vendors to create
general public awareness about
new pharmaceutical
breakthrough and research

Challenges with health insurance

Internal controls need to be
Lack of coordination between
tightened and hospital staff
pharmaceutical companies and
need to be more informed and
payers ultimately increases
educated on the implication of
costs, and devalues patient
tricking and abuse to avoid
utilization of treatment.
penalties.

Insurers lack platform to
convey policies real-time for
rendering care during
outbreaks and offer guidance
to members, employers and
brokers.

SharePoint : How can it make a difference

COLLABORATION
Document Digitization (Library) f f Search
Sta  Physician search (People Search)
 Image libraries s&

Pa
an
ici  Patient Search (People Search)

tie
 EMR database y s
Ph

nts
 E prescription  Reports (diagnostic reports, etc.)

&
Patient Scheduling documents  Document Search

co


m
Patient billing reports  Staff directory search

mu


nit
ie
Blogs

Document Management

s
Wiki’s

Workflows Reporting & KPIs
Portals

COLLABORATION COLLABORATION  Standard Operating Procedures
 Pathology Laboratory reports Search Document

Templates, Forms, Workflows
Management

 Patient monitoring data
Patient forms
Alerts &
notification Reports

 Discharge reports
Admission forms
Communities
H 
 Admin forms
ea
lth

t es  Insurance forms
cia
in
su

a sso  Security standards
re

&
rs

rs
ne

COLLABORATION
P art

SharePoint 2010 : What can it offer ?
Sites
Sites and Portal infrastructure allows your organization
to utilize SharePoint 2010 as a single platform for
implementing enterprise collaboration intranets,
customer, partner and vendor extranets and corporate
Composites websites
The Composites feature of SharePoint allows you to
dynamically create and manage no-code collaboration
applications directly using the SharePoint interface or Communities
SharePoint Designer 2010 in a self service and SharePoint 2010 tightly integrates with
controlled manner Communities and Social Networking
Capabilities. You can now easily build
Sites Enterprise communities and social networks
allowing users to collaborate, share
information and manage expertise in seamless
manner

Composites Communities

Microsoft

Insights
SharePoint Enterprise Content Management
SharePoint 2010 provides a complete set of
SharePoint 2010 integrates with performance ECM features including web content
point services making it possible to aggregate management, document management, records
and provide intelligence through KPIs, score Insights Content management, metadata & Taxonomy
cards, reporting dashboards on information management among others with compliance
spread across disparate systems in a self and self service every step of the way.
service and centralized fashion

Search
Search
SharePoint 2010 provides robust search features
and web parts that can be used to find
information, documents, people, expertise and
knowledge spread across your enterprise portals
as well as backend systems and file stores

Why SharePoint ? - SharePoint Solutions Portfolio
Document Management
Microsoft SharePoint provides a host of
Compliance solution
E docs
Contract management
inbuilt features, tools and applications
Proposal management
Document generation
that can be utilized to implement
automation
various types of business solutions of
different complexities.
Enterprise search Content Management

People profile and Website branding and
customization
The Most common solutions
expertise search
Content and
information search
Multilingual content
management
implemented using SharePoint include
Community search
Document search
Online content authoring
Multilevel content level  Intranets, Extranets and Websites
workflows
Metadata and taxonomy
management solution
 Departmental portals
 Team collaboration solutions for
project management, IT Help desk,
Procurement among others
Portal features

Enterprise
SharePoint 2010 Collaboration
Sales and marketing
 Marketing & Sales Enablement
collaboration
intranets
Vendor partner
enablement
Supply chain collaboration  Supply chain collaboration
collaboration extranet Social networking &
Departmental portals communities
Project collaboration
Solutions
Team portals
Workspaces
Multilingual internet
 Compliance and QA solutions
websites
 Document automation and
collaboration solutions
Dashboard and reports Business Solutions
 And many more…
Appraisal and timesheet management
Dashboard reports and
Project Management
KPIs for
Customer management
Marketing & sales
Product lifecycle management
CRM
CRM solutions
HR & legal
IT helpdesk solutions
Finance & IT
E-Commerce solutions
Workflow & forms authentication

Content publishing workflows
Cross departmental workflows
Document approval workflows
Record management workflows
HR & finance workflows

Agenda







Optimus BT offering: Collaboration intranet
Key Benefits
 Collaboration
 Mobile access
 Workflow transparency
 Project Collaboration
 Paperless organization
 Departmental sites
 Centralized Document
management
 New and alerts
 Centralized search
 Web 2.0 apps
 User profiles
 Community sites
 Outlook integration

Concept for a “Hospital intranet”

Concept for a “Physician Portal”

Our project envisioning methodology
Engagement Model

Envisioning 2010 & Beyond is a collaborative
engagement for building the vision, strategy and
roadmap to implement the next generation of
solutions with SharePoint.
The following will be the top deliverables at the end
of the workshop
 Presentation package for senior management
 Vision Strategy and Roadmap document that
provides the vision and strategy details along
with roadmap for phases and estimated
budgets Scope document
 Requirements document
 Functional and technical solutions architecture
 Mock ups of the proposed solution
 Technical Design document
 Packaging

Thank You
Optimus BT,
2550 Northwinds Parkway,
Suite 140, Alpharetta GA 30009, USA
Phone: (770) 569 1240
Fax: (770) 569 1242
Email: info@optimusbt.com
Web: www.optimusbt.com
Gain insights from the Optimus BT perspective

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