Personal Information
Organization / Workplace
Pune Area, India India
Occupation
Service Designer & UX
Industry
Technology / Software / Internet
Website
www.globant.com
About
ThoughtWorker, Design Thinker, Service Designer, Scrum Master, believer of a holistic approach using JTBD, SD, Agile & Lean thinking for successful products & services.
Since 2002, I have been leading the product strategy and designing user experiences for both consumer-facing and enterprise applications. Everything from startup to 500 fortune companies, I have been creating the digital products experience by considering the needs of the end-customer, the business and technology.
While working as UX designer, I realized that no matter how well you design a single channel, without holistic design approach you will fail to deliver seamless experience from the customer perspective.
I beli...
Tags
customer journey
agile ux
startup
lean ux
service design
strategy
storytelling
blueprint
empathy
experience map
customer acquisition
service design network
persona
target customer segment
customer retention
service
product
cx
customer experience
user experience
service design thinking
value proposition design
business model generation
cloud
analytics
big data
internet of things
sdn
lean
mvp
interaction design
lean startup
ux
ucd
See more
- Presentations
- Documents
- Infographics
UX @ agile - myths, legends and the path to success
Ran Liron
•
8 years ago
The Experience is the Message – Creating Unique Airline Brand Experiences
Christian Vatter
•
9 years ago
How to know what your customers really want?
Pandith Jantakahalli
•
9 years ago
Mapping a service
Meld Studios
•
13 years ago
LEGO® Serious Play®. How To Solve Your Business Challenges Playfully
Michael Tarnowski
•
9 years ago
Service Design: Your Next Career Move
Brandon Ward
•
8 years ago
RedMartian Culture Code
Roger Egan III
•
9 years ago
LinkedIn’s Culture of Transformation
Pat Wadors
•
9 years ago
The art of selling value
Thorleif Astrup Hallund
•
9 years ago
Vision to Requirements - a soft landing - workshop @ Converge, Pune
Pankaj Kanchankar
•
9 years ago
8 Principles for Enabling Build/Measure/Learn: Lean Engineering in Action
Bill Scott
•
10 years ago
Google Glass
Lance Nanek
•
10 years ago
Clash of the Titans: Releasing the Kraken | NodeJS @paypal
Bill Scott
•
10 years ago
Enhanced reader
ohellojames
•
11 years ago
500 Startups Lean UX Bootcamp
Enrique Allen
•
12 years ago
Culture Code: Creating A Lovable Company
HubSpot
•
11 years ago
India Startup Report
World Startup Report
•
11 years ago
Lean Engineering. Applying Lean Principles to Building Experiences
Bill Scott
•
11 years ago
Design Like DaVinci
Brian Sullivan
•
11 years ago
eric ries - the lean startup dogpatch LUXr nyc
Eric Ries
•
13 years ago