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5/4/2012




SUPER CORPORATE LEADERSHIP    1
5/4/2012




THE NEW WORLD




                           2
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           3
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           4
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       Transformational Leadership
                                    Change
       (Out of the box)                                (What can be)
                                     Focus                                LEADER
                     Creative                      Visionary

(Results producer)                  Self Mastery                    (Power without)
       Performer                                                  Empowering

       Internal                                                     External
                                  Consciousness
        Focus                                                        Focus
        Energetic                                                   Community
   (Power within)                                                   Builder
                                                       (Results through many)
 MANAGER
               Analytical                             Administrative
         (What is)              Standardization                           (In the box)
                                     Focus
                                                                                         5
TRANSFORMATIONAL LEADERSHIP

                         TRANSFORMED LEADERS




                                SELF MASTERY


                                               VISIONARY
            CREATIVE                                       EMPOWERING



      PERFORMER                                                 COMMUNITY BUILDER


6             5/4/2012
           ENERGETIC                                       ADMINISTRATIVE
                         ANALYTICAL
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           7
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           8
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           9
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           10
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           11
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•   Transformed by new technologies.
•   Increasingly dominated by global organisations.
•   Rapidly transforming under the impact of high levels of innovation.
•   Highly competitive.
•   Driven by knowledge development.
•   Consuming resources at unsustainable levels.




                                                                          12
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           13
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THE PROCESS OF INNOVATION




                               14
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           15
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TWO DIMENSIONS OF THE ORGANIZATION
         STRUCTURE SPACE




                                     16
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           17
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PILLARS FOR SUCCESS

 Leadership
 Investors

 Market Opportunity

 Vision

 Execution

 Products

 Customers



                                  18
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LEADING AN ORGANIZATION ALONG WITH ITS PEOPLE IS
VERY DIFFERENT FROM MANAGING IT. THEY ARE THE TWO
MOST ESSENTIAL INGREDIENTS STRINGING TOGETHER THE
FABRIC OF ANY ORGANIZATION. THE LEADER HAS TO LOOK
AHEAD     OF    CURRENT   TIMES   AND   STEER    THE
COMPANY/ORGANIZATION THROUGH ALL PHASES. HE/SHE IS
EXPECTED TO BE ENTERPRENEURIAL AND RISK-TAKING.
HENCE, AN ORGANIZATON EXPECTS ITS LEADERS TO PROVIDE
VISION, DIRECTION AND A WAY FORWARD. A LEADER LOOKS
AT THE ORGANIZATION AS A WHOLE AND WORKS FOR THE
BENEFIT OF THE COHESIVE GROUP.


                                                   19
5/4/2012

                                            • Conflicts of interest

ACTORS:                                     • Secrecy and
                                              confidentiality
                                            • Honesty

                            Employees                                       Organization
                                            • Hiring and firing
                                            • Wages and working
                                              conditions
                                            • Privacy and respect
Three basic areas of
concern for managerial
ethics are the                          Subject to ethical ambiguities
                                        • Advertising and promotions
relationships of the firm
                                        • Ordering and purchasing
to the employee, the                    • Bargaining and negotiation
employee to the firm,                   • Financial disclosure
and the firm to other                   • Shipping and solicitation
                                        • Other business relationships
economic agents.


                                              Economic Agents
                                              • Customers
                                              • Competitors
                                              • Stockholders
                                              • Suppliers
                                              • Dealers
                                              • Unions

                                                                                           20
5/4/2012




LEADERSHIP
         Leadership                      Activity                  Management
   Establishing direction and        Creating an agenda        Planning and budgeting,
   vision for the organization                                   allocating resources

    Aligning people through      Developing a human network    Organizing and staffing,
  communications and actions       for achieving the agenda   structuring and monitoring
     that provide direction                                         implementation

   Motivating and inspiring by        Executing plans          Controlling and problem
        satisfying needs                                                solving

   Produces useful change and            Outcomes             Produces predictability and
  new approaches to challenges                                 order and attains results



                                                                                            21
5/4/2012



Leadership Formation:
      Beyond Leadership Development

Contemporary leadership development sits largely within the leader as
Therapist Discourse, i.e. HR departments identify hi-potential individuals,
and a process of psychometrics and leadership development programs
are used to increase an individuals leadership skills. Yet leadership is
not a technique to be learnt. Leaders are formed through multiple
experiences, and it is an organization‟s task to create this formation
process; specific to its organizational needs. In these days of democracy
in the workplace, the power that comes with leadership is increasingly
becoming diffused, while traditional hierarchies are being undermined—
to a combination of „hard‟ and „soft‟ power, which I call „smart power‟.




                                                                          22
5/4/2012
CORPORATE LEADERSHIP: BEYOND THE
OBVIOUS




 SUCCESSFUL LEADERS WILL BE THE PEOPLE
    WHO HAVE DEVELOPED THE SKILLS OF
  THINKING AND ACTING „OUTSIDE THE BOX‟,
 WHO CAN CONFRONT AND CHALLENGE OLD
  PATTERNS OF BEHAVIOR, AND SPEARHEAD
   NEW INITIATIVES — AT ANY LEVEL IN THE
              ORGANIZATION.


                                              23
5/4/2012



  Culture is a Key Building Block of Success

 Corporate
  Culture


Management
 Systems


Operational
 Systems
                                  Financial
                                 Performance
Resources



 Products



 Markets


                                                    24
5/4/2012



Culture Management Process
  Define the Culture Needed to Support
      Long-Term Success (“Desired
                Culture”)


              Identify the
            Current Culture


 Identify And Analyze Significant Gaps
 Between Desired Culture And Current
                Culture


           Develop Culture
           Management Plan


  Communicate The “New” Culture, As
   Well As The Steps Being Taken To
               Manage It



  Monitor Implementation Of Desired
 Culture And Update/Refine The Culture
           Management Plan


                                                    25
5/4/2012




   “JUST TALKING ABOUT INNOVATION
DOESN’T WORK. OVER A DEFINED PERIOD
 OF TIME A BUSINESS HAS TO MEET THE
   GROWTH RATE THE MANAGEMENT
 SETS AND AN INNOVATION STRATEGY IS
  NECESSARY FOR THIS-THE BAR FOR
     TALENT SHOULD BE RAISED BY
        CORPORATE ACHIEVER.”

                                      26
5/4/2012
      Pyramid of Organizational Development




                                  Corporate Culture



                                  Values Beliefs Norms




                                Management Systems
                                                     Management    Perf.
          Planning         Organization              Development   Mgmt.

                                Operational Systems
   Accounting:                                                     Personnel:
                           Production:             Marketing:
   • Billing                                                       • Hiring
   • Payroll               •Shipping               • Selling       • Compensation

                              Resources Management
Financial                        Technological and                          Human
Resources                        Physical Resources                        Resources

                                Products & Services
                               Develop Products (Services)

                                          Markets
                              Define Market Segments and Niche

                                  Business Foundation
     Business Definition                 Strategic Mission           Core Strategy
                                                                                        27
5/4/2012


A BLUEPRINT FOR TRANSFORMATION
 (FROM Q. JONES, D. DUNPHY ET AL, IN GREAT COMPANY: UNLOCKING THE SECRETS OF CULTURAL
            TRANSFORMATION, HUMAN SYNERGISTICS, SYDNEY, 2007, COPYRIGHT)




                                                                                        28
5/4/2012



SEVEN SECRETS TO BUILDING: EMPLOYEE
LOYALTY

  Set high expectations
  Communicate constantly

  Empower, Empower, Empower

  Invest in their financial security

  Recognize people as often as
   possible
  Counsel people on their career

  Educate them
                                                   29
5/4/2012
HOW VALUE
    IS
 CREATED?




                       30
5/4/2012


HOW FAR CAN WE GO?




                                31
5/4/2012



Eco-leadership Discourse

               Connectivity
                              Ethics
                                       Leadership Spirit

The Eco-leadership discourse focuses on connectivity, inter-dependence, ethics and
leadership spirit. The aim is to create distributed leadership at local levels, encouraging
leadership from the edge and building networks that are responsive and adaptive to change.
Eco-leaders recognize that the workplace as interconnected eco-systems, and central control
is obsolete.     Sustaining strong networks and building coalitions and collaborative
relationships are vital to success. New business models, new organizational forms and new
leadership are essential to work within the global, political advanced technical and turbulent
yet fragile environment we find ourselves. This new leadership assumption until recently is
was    a marginalized voice but progressive business and political leaders are finally
embracing this discourse. It is not just about the environment but dealing with the internal
ecology of an organization as well.
                                                                                             32
The Eco-Leader: „working across boundaries‟


            Organizational                               External
            eco-system                                   environment




   Internal organizational eco-system: creating thinking spaces, breaking silo
    culture, connecting and communicating, working with feedback loops to
    respond to change, creating an organizational architecture that enables
    distributed leadership thus creating an adaptive organization.
   Eco-leaders also focus on the external environment: political and
    environmental trends, stakeholders, competitors, realizing the interdependence
    between their internal organizational ecosystem within a wider eco-system.
    This is no-longer considered an altruistic act, but vital for sustainable success.
   Corporate social responsibility, sustainability and ethics, continuity and change,
    and leadership spirit are key attributes of eco-leadership.
5/4/2012

DEMOGRAPHIC SHIFTS IN THE WORKFORCE ARE REAL


…and there is a skills gap in developed countries…

                                                                                         Western Europe
                                                                                         • By 2050, 60% of the working age
                                                                                           population will be people over 602
                                                                                         • Germany has seen engineering
                                                                                           graduation rates decline by a third since
                                                                                           19952
       U.S.
       • The US Department of Education estimates
         that 60% of all new jobs in the 21st century                                     Japan and South Korea
         will require skills that only 20% of the                                         • Within 10 years, 26% of the Japanese
         workforce possess1                                                                 population will be over 65 years old 3

       • US colleges and universities will graduate                                       • By 2050, the percentage of the South
         only a fraction of the number of scientists and                                    Korean‟s over the age of 60 will jump to
         engineers that will retire through 20181                                           41% of the population from 14% today, an
                                                                                            increase of more than 300% 4
1   Corporate Leadership Council, Managing the Workforce Planning Process, August 2004
2   Deloitte Research
3   Corporate Leadership Council
4   Hewitt International Report, October 2003

                                                                                                                                       34
5/4/2012
DEMOGRAPHIC SHIFTS IN THE WORKFORCE ARE REAL



…while wage inflation and attrition in emerging markets is decreasing
their attractiveness as an alternative labor market…

                                                                                     China
                                                                                     • Only 50% of Asian executives believe the
                                                                                       supply of skilled labor is adequate
                                                                                     • Labor force will begin to decline by 20171

               Eastern Europe
               • Difficulty fielding critical talent due to cultural
                 assimilation into the business; limited
                 experience working in a multi-national
                 organization; inadequate people management
                 and communication skills4

                                                                              India
                                                                              • Salaries for supervisory positions rose 20% in
                                                                                2005 2
                                                                              • Indian companies are increasingly focused on
1   China Population and Development Research Center                            developing employees to drive retention as the
2   Innovation in Emerging Markets, Deloitte Research, 2006
3   “HR Considerations For Entering The Asian Labor Market”, CLC, June 2005
                                                                                war for talent grows increasingly competitive3
4   “Resourcing in Eastern Europe”, Feb 2004, CLC


                                                                                                                                 35
5/4/2012

HR IS GROWING IN IMPORTANCE, IF…

…we envision and manage HR as a business
                                      Consumer Markets
                                      Consumer Markets
                                     Value delivery better than
                                     Value delivery better than
 What Business                             competitors
                                            competitors
 is HR In?
                                       Enterprise Strategy
                                         and Objectives



                                Human Capital Strategy to Achieve
                                    the Enterprise Strategy




       Talent Markets
       Talent Markets            High           High         Competitive     Financial Markets
                                                                             Financial Markets
                             Performance    Performance         HR
      Employer of choice –
      Employer of choice –      Talent      Organization      Services       Returns in excess of
                                                                             Returns in excess of
      Employees of choice
      Employees of choice                                                        alternatives
                                                                                 alternatives


                                     Dependable HR Controls




                                       Public Policy and
                                       Public Policy and
                                         Reputation
                                          Reputation
                                           Conformity with
                                           Conformity with
                                            expectations
                                            expectations
                                                                                                    36
COMMON SKILLS AND COMPETENCIES                               5/4/2012
           THEMES
❖ DEVELOP ORGANIZATIONAL VALUES THAT NOT ONLY SPEAK TO PROFIT GENERATION BUT ALSO
TO THE GROWTH, DEVELOPMENT, AND WELL BEING OF EMPLOYEES.

❖ CREATE AND IMPLEMENT CORPORATE WIDE BUSINESS METRICS THAT PROVIDES A CLEAR
SENSE OF WHAT NEEDS TO BE DONE.

❖ PROVIDE CLEAR AND CONSTANT TWO-WAY COMMUNICATION OF CORPORATE VALUES, VISION,
MISSION, AND CRITICAL SUCCESS FACTORS FOR THE PURPOSES OF UNDERSTANDING AND
CONTEXT. THE CORPORATION MUST ALSO LISTEN TO EMPLOYEES AND TAKE APPROPRIATE
ACTION. EFFECTIVE CORPORATE LEADERSHIP IS OPEN TO CRITICISM, SEEKS FEEDBACK, AND IS
ACCOUNTABLE FOR ITS ACTIONS.

❖ EMBRACE AND FOSTER CREATIVITY, INNOVATION AND LEARNING. AN ORGANIZATION‟S ABILITY
TO LEARN IN TODAY‟S MARKETPLACE IS PERHAPS ITS GREATEST STRATEGIC ADVANTAGE.

❖ CREATE AN ENVIRONMENT OF TRUST AND RESPECT.

❖ REMOVE REDUNDANT CORPORATE BUREAUCRACY.

❖ CREATE AND IMPLEMENT A SUCCESSION/CAREER PROGRESSION PLANNING PROGRAM THAT
CLEARLY ARTICULATES CORPORATE EXPECTATIONS AND CHARTS A COURSE FOR EMPLOYEE
DEVELOPMENT.

❖ CREATE SPACE FOR LEADERSHIP TO GROW.
                                                                                  37
5/4/2012

    BUILDING CORPORATE LEADERSHIP FOR THE
                   FUTURE

     THE FUTURE OF AN ORGANIZATION IS DRIVEN BY ITS
LEADERSHIP. FURTHERMORE, TO MAKE AN ENDURING IMPACT,
  LEADERSHIP EFFECTIVENESS NEEDS TO START AT THE TOP
      AND PERCOLATE DOWN, BECOMING PART OF THE
     ORGANIZATION'S CULTURE, INCLUDING STRUCTURES,
   PROCESSES, AND SYSTEMS. TODAY, ONE OF THE BIGGEST
 CHALLENGES CORPORATE LEADERS FACE IS BALANCING THE
      NEED TO INCREASE SHAREHOLDER VALUE WHILE
  SIMULTANEOUSLY PROVIDING A WORK ENVIRONMENT THAT
   TRULY ENGAGES THE PASSION AND COMMITMENT OF ITS
                      EMPLOYEES.



                                                   38
5/4/2012




DIRECTION + DYNAMISM =
HARMONIOUS PROGRESS




                           39
5/4/2012




           40
5/4/2012




 “TODAY’S CORPORATE LEADER … HAS TO BE
 INNOVATIVE, INSPIRING, ENTREPRENEURIAL,
  GLOBAL, INCLUSIVE AND THINK ABOUT NEW
      STRATEGIES WHILE PRESERVING
CURRENT BUSINESS — AND HAVE SIGNIFICANT
       INTELLECTUAL CAPACITY TO BE
     ABLE TO DO ALL OF THIS AT ONCE.”



                                        41
5/4/2012

MANAGE THE STRATEGY-CULTURE
RELATIONSHIP

    Link to mission

    Maximize synergy

    Manage around the
     culture

    Reformulate strategy or
     culture
                                          42
THANK YOU FOR YOUR           5/4/2012

 “ATTENTION”




                          RAMBABU PENTYALA
                      M.A.LITT(ENG.), M.B.A(HR, MKTG & SYS.MGMT)

                           AVP-HR AND OPERATIONS
                                         YOU CAN REACH ME AT:
                                                        43
                     rambabupentyala@gmail.com

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Super Corporate Leadership

  • 5. 5/4/2012 Transformational Leadership Change (Out of the box) (What can be) Focus LEADER Creative Visionary (Results producer) Self Mastery (Power without) Performer Empowering Internal External Consciousness Focus Focus Energetic Community (Power within) Builder (Results through many) MANAGER Analytical Administrative (What is) Standardization (In the box) Focus 5
  • 6. TRANSFORMATIONAL LEADERSHIP TRANSFORMED LEADERS SELF MASTERY VISIONARY CREATIVE EMPOWERING PERFORMER COMMUNITY BUILDER 6 5/4/2012 ENERGETIC ADMINISTRATIVE ANALYTICAL
  • 10. 5/4/2012 10
  • 11. 5/4/2012 11
  • 12. 5/4/2012 • Transformed by new technologies. • Increasingly dominated by global organisations. • Rapidly transforming under the impact of high levels of innovation. • Highly competitive. • Driven by knowledge development. • Consuming resources at unsustainable levels. 12
  • 13. 5/4/2012 13
  • 14. 5/4/2012 THE PROCESS OF INNOVATION 14
  • 15. 5/4/2012 15
  • 16. 5/4/2012 TWO DIMENSIONS OF THE ORGANIZATION STRUCTURE SPACE 16
  • 17. 5/4/2012 17
  • 18. 5/4/2012 PILLARS FOR SUCCESS  Leadership  Investors  Market Opportunity  Vision  Execution  Products  Customers 18
  • 19. 5/4/2012 LEADING AN ORGANIZATION ALONG WITH ITS PEOPLE IS VERY DIFFERENT FROM MANAGING IT. THEY ARE THE TWO MOST ESSENTIAL INGREDIENTS STRINGING TOGETHER THE FABRIC OF ANY ORGANIZATION. THE LEADER HAS TO LOOK AHEAD OF CURRENT TIMES AND STEER THE COMPANY/ORGANIZATION THROUGH ALL PHASES. HE/SHE IS EXPECTED TO BE ENTERPRENEURIAL AND RISK-TAKING. HENCE, AN ORGANIZATON EXPECTS ITS LEADERS TO PROVIDE VISION, DIRECTION AND A WAY FORWARD. A LEADER LOOKS AT THE ORGANIZATION AS A WHOLE AND WORKS FOR THE BENEFIT OF THE COHESIVE GROUP. 19
  • 20. 5/4/2012 • Conflicts of interest ACTORS: • Secrecy and confidentiality • Honesty Employees Organization • Hiring and firing • Wages and working conditions • Privacy and respect Three basic areas of concern for managerial ethics are the Subject to ethical ambiguities • Advertising and promotions relationships of the firm • Ordering and purchasing to the employee, the • Bargaining and negotiation employee to the firm, • Financial disclosure and the firm to other • Shipping and solicitation • Other business relationships economic agents. Economic Agents • Customers • Competitors • Stockholders • Suppliers • Dealers • Unions 20
  • 21. 5/4/2012 LEADERSHIP Leadership Activity Management Establishing direction and Creating an agenda Planning and budgeting, vision for the organization allocating resources Aligning people through Developing a human network Organizing and staffing, communications and actions for achieving the agenda structuring and monitoring that provide direction implementation Motivating and inspiring by Executing plans Controlling and problem satisfying needs solving Produces useful change and Outcomes Produces predictability and new approaches to challenges order and attains results 21
  • 22. 5/4/2012 Leadership Formation: Beyond Leadership Development Contemporary leadership development sits largely within the leader as Therapist Discourse, i.e. HR departments identify hi-potential individuals, and a process of psychometrics and leadership development programs are used to increase an individuals leadership skills. Yet leadership is not a technique to be learnt. Leaders are formed through multiple experiences, and it is an organization‟s task to create this formation process; specific to its organizational needs. In these days of democracy in the workplace, the power that comes with leadership is increasingly becoming diffused, while traditional hierarchies are being undermined— to a combination of „hard‟ and „soft‟ power, which I call „smart power‟. 22
  • 23. 5/4/2012 CORPORATE LEADERSHIP: BEYOND THE OBVIOUS SUCCESSFUL LEADERS WILL BE THE PEOPLE WHO HAVE DEVELOPED THE SKILLS OF THINKING AND ACTING „OUTSIDE THE BOX‟, WHO CAN CONFRONT AND CHALLENGE OLD PATTERNS OF BEHAVIOR, AND SPEARHEAD NEW INITIATIVES — AT ANY LEVEL IN THE ORGANIZATION. 23
  • 24. 5/4/2012 Culture is a Key Building Block of Success Corporate Culture Management Systems Operational Systems Financial Performance Resources Products Markets 24
  • 25. 5/4/2012 Culture Management Process Define the Culture Needed to Support Long-Term Success (“Desired Culture”) Identify the Current Culture Identify And Analyze Significant Gaps Between Desired Culture And Current Culture Develop Culture Management Plan Communicate The “New” Culture, As Well As The Steps Being Taken To Manage It Monitor Implementation Of Desired Culture And Update/Refine The Culture Management Plan 25
  • 26. 5/4/2012 “JUST TALKING ABOUT INNOVATION DOESN’T WORK. OVER A DEFINED PERIOD OF TIME A BUSINESS HAS TO MEET THE GROWTH RATE THE MANAGEMENT SETS AND AN INNOVATION STRATEGY IS NECESSARY FOR THIS-THE BAR FOR TALENT SHOULD BE RAISED BY CORPORATE ACHIEVER.” 26
  • 27. 5/4/2012 Pyramid of Organizational Development Corporate Culture Values Beliefs Norms Management Systems Management Perf. Planning Organization Development Mgmt. Operational Systems Accounting: Personnel: Production: Marketing: • Billing • Hiring • Payroll •Shipping • Selling • Compensation Resources Management Financial Technological and Human Resources Physical Resources Resources Products & Services Develop Products (Services) Markets Define Market Segments and Niche Business Foundation Business Definition Strategic Mission Core Strategy 27
  • 28. 5/4/2012 A BLUEPRINT FOR TRANSFORMATION (FROM Q. JONES, D. DUNPHY ET AL, IN GREAT COMPANY: UNLOCKING THE SECRETS OF CULTURAL TRANSFORMATION, HUMAN SYNERGISTICS, SYDNEY, 2007, COPYRIGHT) 28
  • 29. 5/4/2012 SEVEN SECRETS TO BUILDING: EMPLOYEE LOYALTY  Set high expectations  Communicate constantly  Empower, Empower, Empower  Invest in their financial security  Recognize people as often as possible  Counsel people on their career  Educate them 29
  • 30. 5/4/2012 HOW VALUE IS CREATED? 30
  • 31. 5/4/2012 HOW FAR CAN WE GO? 31
  • 32. 5/4/2012 Eco-leadership Discourse Connectivity Ethics Leadership Spirit The Eco-leadership discourse focuses on connectivity, inter-dependence, ethics and leadership spirit. The aim is to create distributed leadership at local levels, encouraging leadership from the edge and building networks that are responsive and adaptive to change. Eco-leaders recognize that the workplace as interconnected eco-systems, and central control is obsolete. Sustaining strong networks and building coalitions and collaborative relationships are vital to success. New business models, new organizational forms and new leadership are essential to work within the global, political advanced technical and turbulent yet fragile environment we find ourselves. This new leadership assumption until recently is was a marginalized voice but progressive business and political leaders are finally embracing this discourse. It is not just about the environment but dealing with the internal ecology of an organization as well. 32
  • 33. The Eco-Leader: „working across boundaries‟ Organizational External eco-system environment  Internal organizational eco-system: creating thinking spaces, breaking silo culture, connecting and communicating, working with feedback loops to respond to change, creating an organizational architecture that enables distributed leadership thus creating an adaptive organization.  Eco-leaders also focus on the external environment: political and environmental trends, stakeholders, competitors, realizing the interdependence between their internal organizational ecosystem within a wider eco-system. This is no-longer considered an altruistic act, but vital for sustainable success.  Corporate social responsibility, sustainability and ethics, continuity and change, and leadership spirit are key attributes of eco-leadership.
  • 34. 5/4/2012 DEMOGRAPHIC SHIFTS IN THE WORKFORCE ARE REAL …and there is a skills gap in developed countries… Western Europe • By 2050, 60% of the working age population will be people over 602 • Germany has seen engineering graduation rates decline by a third since 19952 U.S. • The US Department of Education estimates that 60% of all new jobs in the 21st century Japan and South Korea will require skills that only 20% of the • Within 10 years, 26% of the Japanese workforce possess1 population will be over 65 years old 3 • US colleges and universities will graduate • By 2050, the percentage of the South only a fraction of the number of scientists and Korean‟s over the age of 60 will jump to engineers that will retire through 20181 41% of the population from 14% today, an increase of more than 300% 4 1 Corporate Leadership Council, Managing the Workforce Planning Process, August 2004 2 Deloitte Research 3 Corporate Leadership Council 4 Hewitt International Report, October 2003 34
  • 35. 5/4/2012 DEMOGRAPHIC SHIFTS IN THE WORKFORCE ARE REAL …while wage inflation and attrition in emerging markets is decreasing their attractiveness as an alternative labor market… China • Only 50% of Asian executives believe the supply of skilled labor is adequate • Labor force will begin to decline by 20171 Eastern Europe • Difficulty fielding critical talent due to cultural assimilation into the business; limited experience working in a multi-national organization; inadequate people management and communication skills4 India • Salaries for supervisory positions rose 20% in 2005 2 • Indian companies are increasingly focused on 1 China Population and Development Research Center developing employees to drive retention as the 2 Innovation in Emerging Markets, Deloitte Research, 2006 3 “HR Considerations For Entering The Asian Labor Market”, CLC, June 2005 war for talent grows increasingly competitive3 4 “Resourcing in Eastern Europe”, Feb 2004, CLC 35
  • 36. 5/4/2012 HR IS GROWING IN IMPORTANCE, IF… …we envision and manage HR as a business Consumer Markets Consumer Markets Value delivery better than Value delivery better than What Business competitors competitors is HR In? Enterprise Strategy and Objectives Human Capital Strategy to Achieve the Enterprise Strategy Talent Markets Talent Markets High High Competitive Financial Markets Financial Markets Performance Performance HR Employer of choice – Employer of choice – Talent Organization Services Returns in excess of Returns in excess of Employees of choice Employees of choice alternatives alternatives Dependable HR Controls Public Policy and Public Policy and Reputation Reputation Conformity with Conformity with expectations expectations 36
  • 37. COMMON SKILLS AND COMPETENCIES 5/4/2012 THEMES ❖ DEVELOP ORGANIZATIONAL VALUES THAT NOT ONLY SPEAK TO PROFIT GENERATION BUT ALSO TO THE GROWTH, DEVELOPMENT, AND WELL BEING OF EMPLOYEES. ❖ CREATE AND IMPLEMENT CORPORATE WIDE BUSINESS METRICS THAT PROVIDES A CLEAR SENSE OF WHAT NEEDS TO BE DONE. ❖ PROVIDE CLEAR AND CONSTANT TWO-WAY COMMUNICATION OF CORPORATE VALUES, VISION, MISSION, AND CRITICAL SUCCESS FACTORS FOR THE PURPOSES OF UNDERSTANDING AND CONTEXT. THE CORPORATION MUST ALSO LISTEN TO EMPLOYEES AND TAKE APPROPRIATE ACTION. EFFECTIVE CORPORATE LEADERSHIP IS OPEN TO CRITICISM, SEEKS FEEDBACK, AND IS ACCOUNTABLE FOR ITS ACTIONS. ❖ EMBRACE AND FOSTER CREATIVITY, INNOVATION AND LEARNING. AN ORGANIZATION‟S ABILITY TO LEARN IN TODAY‟S MARKETPLACE IS PERHAPS ITS GREATEST STRATEGIC ADVANTAGE. ❖ CREATE AN ENVIRONMENT OF TRUST AND RESPECT. ❖ REMOVE REDUNDANT CORPORATE BUREAUCRACY. ❖ CREATE AND IMPLEMENT A SUCCESSION/CAREER PROGRESSION PLANNING PROGRAM THAT CLEARLY ARTICULATES CORPORATE EXPECTATIONS AND CHARTS A COURSE FOR EMPLOYEE DEVELOPMENT. ❖ CREATE SPACE FOR LEADERSHIP TO GROW. 37
  • 38. 5/4/2012 BUILDING CORPORATE LEADERSHIP FOR THE FUTURE THE FUTURE OF AN ORGANIZATION IS DRIVEN BY ITS LEADERSHIP. FURTHERMORE, TO MAKE AN ENDURING IMPACT, LEADERSHIP EFFECTIVENESS NEEDS TO START AT THE TOP AND PERCOLATE DOWN, BECOMING PART OF THE ORGANIZATION'S CULTURE, INCLUDING STRUCTURES, PROCESSES, AND SYSTEMS. TODAY, ONE OF THE BIGGEST CHALLENGES CORPORATE LEADERS FACE IS BALANCING THE NEED TO INCREASE SHAREHOLDER VALUE WHILE SIMULTANEOUSLY PROVIDING A WORK ENVIRONMENT THAT TRULY ENGAGES THE PASSION AND COMMITMENT OF ITS EMPLOYEES. 38
  • 39. 5/4/2012 DIRECTION + DYNAMISM = HARMONIOUS PROGRESS 39
  • 40. 5/4/2012 40
  • 41. 5/4/2012 “TODAY’S CORPORATE LEADER … HAS TO BE INNOVATIVE, INSPIRING, ENTREPRENEURIAL, GLOBAL, INCLUSIVE AND THINK ABOUT NEW STRATEGIES WHILE PRESERVING CURRENT BUSINESS — AND HAVE SIGNIFICANT INTELLECTUAL CAPACITY TO BE ABLE TO DO ALL OF THIS AT ONCE.” 41
  • 42. 5/4/2012 MANAGE THE STRATEGY-CULTURE RELATIONSHIP  Link to mission  Maximize synergy  Manage around the culture  Reformulate strategy or culture 42
  • 43. THANK YOU FOR YOUR 5/4/2012 “ATTENTION” RAMBABU PENTYALA M.A.LITT(ENG.), M.B.A(HR, MKTG & SYS.MGMT) AVP-HR AND OPERATIONS YOU CAN REACH ME AT: 43 rambabupentyala@gmail.com