Build Your Emotional Intelligence
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Emotional Intelligence is the ability to recognize our own emotions and thoughts, and the way we manage them can help us to understand better other people’s feelings and build stronger relationships with them. It can be said that our success is based on the relationships we create with others and emotions are the key to achieve it.
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Build Your Emotional Intelligence
- 2. Self Management Social Awareness Relationship Management Self Awareness Understand yourself Understand other people’s feelings Improve yourself Learn how to manage relationships with other people
- 3. Gives you the tools to manage your mood and affect your memories Helps your relationships it's a key to leadership success Is linked to better work performance Why EQ is Important
- 4. How emotions affect the brain Angel Brain or Neocortex03 Is responsible for the development of human language, abstract thought, imagination and consciousness. Mammal Brain or Limbic System02 Supports a variety of functions including emotions, behavior, motivation, memory and human senses Reptile brain01 Controls the body’s vital functions [heart rate, breathing, body temperature and balance]
- 6. 1. Understand your strength and weakness Make a list of your strengths and developmental opportunities Strength ● Creative ● Sincere ● Responsible ● Goal oriented ● Diplomatic Weaknesses ● Inpatient ● Overthinking ● Self-criticism ● Too sensitive ● Impulsive
- 7. 2. Ask for feedback from your friends and your family Reactions to negative feedback ➢ Surprise ➢ Anger ➢ Rationalization ➢ Acceptance
- 8. 3. Identify Your Emotions action What we think What we feel What we can do We are working on a new project The result will not be good enough insecure we can do our best for the desired result and if it will not be as good as we expected to be, we can improve our skills for the next time
- 9. 4. Get in touch with your body Explore what your body feels like.
- 10. 5. Understand yourself under stress Ask yourself 3 questions: 1. What makes you stressed? 2. How do you know you are stressed? ➢ Ex. Low energy, headaches, rapid heartbeat, sleep problems, changes on behaviour) 3. What makes you cope with stress? ➢ Ex. Eat healthy, share your problem with other people, take a break, exercise
- 11. Self management
- 12. 1. Develop self care ➢ Nutrition ➢ Exercise ➢ Sleep Hygiene ➢ Meditation ➢ Socializing ➢ Take a massage ➢ Find a hobby
- 14. 3. Cultivate positive emotions Gratitude INTEREST PRIDE HOPE LOVE JOY ‘’When people increase their daily diets of positive emotions, they find more meaning and purpose in life’’
- 15. 4. Realize your own mistakes ➢ Understand that submitting your faults and apologizing for them are not signs of weakness ➢ Do not point a finger to others ➢ Evaluate how your actions or words would affect you if you were the receiver ➢ Be thankful for constructive criticism
- 16. Social awareness
- 17. Reflecting on other personalities ‘’We can be a lot of time so self focused, that we don't observe what's going on with others.’’
- 18. Listen 1.LISTEN WITH YOUR FULL ATTENTION 2. LISTEN TO THE WORDS AND TRY PICTURE THAT THE SPEAKER IS SAYING 3. WAIT FOR THE SPEAKER TO PAUSE BEFORE ASKING CLARIFYING QUESTIONS 4. TRY TO FEEL THAT THE SPEAKER IS FEELING 5. CLOSE THE CONVERSATION
- 19. BE SENSITIVE TO TIMING ‘’ you need to be aware of what is going on your environment, so you can determine if now is or isn't the right time to address an issue to someone.’’
- 20. Develop empathy 1. Be curious about others 2. Look for commonalities 3. Try someone else lifestyle (or read about it) 4. Try to get closer with people who are really different from you 5. listen
- 22. Self disclosure Blind spotarena facade unknown What i know What i don’t know What you know What you don't know Johari window
- 23. Recognize others feelings 1. Mindful listening 2. Build Empathy 3. Observe their body language and expressions
- 24. Respond appropriately to the good news Ways to respond ➢ Active → actively engaged in the conversation ➢ Constructive → say something positive and encouraging ➢ Passive → detached and disengaged ➢ Destructive → say something negative or discouraging Constructive Active Constructive passive Destructive active Destructive passive ‘’ i am so proud of you. How did you do it?’’ ‘’That’s nice’’ ‘’Are you serious? Now I will never see you!’’ Say nothing
- 25. Dealing with conflict ➢ Avoid being defensive ➢ Work to see both sides ➢ Avoid overgeneralization ➢ Guard against always having to be right ➢ Don’t be silent ➢ Use empathy
- 26. gamethe m m m m m m Share about your favourite hobbies! Share about your hometown! Share about your favourite food! Share about your favourite movie! Share about something you did this summer! Share about something that makes you angry! Thank you and stay positive ! :)