Raymond van der Zalm
1 SlideShare 145 Followers 66 Followings
Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Customer Experience & Product Strategy Specialist
About
With over 16 years in the internet industry, I bring a wealth of experience and knowledge across a number of fields to make me an invaluable member of the team. With a strong technical beginning in Electronic Engineering and software development, I have accumulated extensive experience across user, customer and service experience design, digital strategy, innovation as well as product strategy, management and development. I also have experience managing projects and teams and I am a skilled facilitator and coach. My experience is on both agency and client side, both large corporates and small 5 person companies and startups. Through this, I have developed well-rounded insight into ho...
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user experience strategy product design outcomes product product management ux strategy competition competitors customer requirements requirement analysis requirement jtbd user experience jobs-to-be-done ux
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Presentations

(1)

What Milkshakes and Jobs-to-be-done can teach UX

9 years ago • 7831 Views

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(30)
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The Business Case For (Or Against) Service Design — Service Design Network 2011

brandonschauer • 10 years ago

Jobs To Be Done Workshop

Andy Fallshaw • 14 years ago

Lean Startup for Agile Product Management

Proyectalis / Improvement21 • 10 years ago

Mentoring Collaborative UCD

Patrick Kennedy • 16 years ago

Best Practice Information Architecture

Patrick Kennedy • 16 years ago

Aplplying Jobs To Be Done To UX Strategy

Jim Kalbach • 9 years ago

How aesthetics / beauty and usability influence each other in web design

Matthias Schreck • 9 years ago

What is news?

CubReporters.org • 14 years ago

What is strategy?

Dr. Marc Sniukas • 14 years ago

Better Ideas Faster: How to Brainstorm More Effectively

David Sherwin • 13 years ago

Artificial emotional intelligence - Giles Colborne

cxpartners • 12 years ago

Design Principles: The Philosophy of UX

Whitney Hess • 12 years ago

Ideation and Design Principles Workshop

Dan Saffer • 14 years ago

Backcasting - IA Summit 2007 Session Presentation

Matthew Milan • 17 years ago

Backcasting 101

Matthew Milan • 16 years ago

Core+Paths: A Design Framework for Findability, Prioritization and Value

Are Halland • 17 years ago

Open Service Design

Giulia Piu • 13 years ago

Beyond User Research

Louis Rosenfeld • 13 years ago

Eric Ries Lean Startup Presentation For Web 2.0 Expo April 1 2009 A Disciplined Approach To Imagining, Designing, And Building New Products

Eric Ries • 15 years ago

Experience strategy with UX designer as protagonist

Anthony Colfelt • 13 years ago

Rethinking the Mobile Web by Yiibu

Bryan Rieger • 13 years ago

UPA2007 Designing Interfaces Jenifer Tidwell

nikrao • 14 years ago

Poke Me - Influence Of Social Web

Daniel Szuc • 14 years ago

In Context

Aynne Valencia • 14 years ago

Redux Of The Equaliser

Gary Barber • 14 years ago

The Uncanny Valley - UX Australia

Ruth Ellison • 14 years ago

Ka-chunk! When customer experience design fails and how to avoid it

Joel Flom • 14 years ago

Improving Dashboards with open content sharing

Lachlan Hardy • 14 years ago

Selling UX

Daniel Szuc • 14 years ago

Proposal for UXAUSTRALIA

itsmesrl • 14 years ago
Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Customer Experience & Product Strategy Specialist
About
With over 16 years in the internet industry, I bring a wealth of experience and knowledge across a number of fields to make me an invaluable member of the team. With a strong technical beginning in Electronic Engineering and software development, I have accumulated extensive experience across user, customer and service experience design, digital strategy, innovation as well as product strategy, management and development. I also have experience managing projects and teams and I am a skilled facilitator and coach. My experience is on both agency and client side, both large corporates and small 5 person companies and startups. Through this, I have developed well-rounded insight into ho...
Tags
user experience strategy product design outcomes product product management ux strategy competition competitors customer requirements requirement analysis requirement jtbd user experience jobs-to-be-done ux
See more