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Getting More Out of Search Joshua Palau, VP Search
Getting more out of search Razorfish Creates Experiences that Build Businesses
Getting more out of search Search Creates Discovery Experiences that Build Loyalty
Getting more out of search But We Rarely Track All of Those Experiences
Getting more out of search Evolution = Understanding that Every Interaction Counts
Evolve by Understanding Valuable Actions Total Clicks = $500.00 We only measured against the two who converted Optimize to those two Getting more out of search
Closing the Loop Channel Evolution ,[object Object]
Use Search to identify contact opportunities
Use Email to identify new keyword categories
Close the loop through confirmations
Build loyalty ? Getting more out of search
Delivering the Experience Content Evolution ,[object Object]
Bounce rate by keyword group + landing page uncovers improvement areas
Provide choice when queries are too broad to match searcher intent
Rank organically for broad and specific termsGetting more out of search

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ClientSummit2010_SearchWorkshop

Editor's Notes

  1. Solicited feedback – invest more than the numbers should justify.What is the channel marketing measurement – people are self directed
  2. Optimize to the 2 vs the audience
  3. Google driving to your store