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Basic idea about the communication process
- 1. Welcome
- 3. Outline: What is communication? Types of communication? Principles of Communication: Components of communication: Levels of communication: The Communication Process: Characteristics of effective communications Barriers to communication: Questions
- 4. What is communication? Communication is the activity of conveying information through the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behavior. It requires a sender, a message, and a recipient Can occur across vast distances in time and space The communication process is complete once the receiver has understood the message of the sender.
- 5. Continue:
- 6. Types of communication: Based on the channels used for communicating: Verbal: It is further divided into 1. oral and 2. written communication. Nonverbal Communication Based on Style and Purpose formal and informal communication,
- 7. Principles of Communication: Know your audience. Know your purpose. Know your topic. Anticipate objections. Present a rounded picture.
- 8. Principles of Communication: Achieve credibility with audience. Communicate a little at a time. Present information in several ways. Develop a practical, useful way to get feedback. Use multiple communication techniques.
- 9. Components of communication: Context Message Physical Channel Noise Climate Barrier Communicator Feedback Environment
- 10. Levels of communication: Intra-personal Communication Inter-personal Communication Small Group Communication One-to-group Communication Mass communication
- 11. The Communication Process: Context provides the people, the occasion and the task. Physical environment is the actual place or space where communication occurs. Climate influences the emotional atmosphere.
- 13. The Communication Process: (Basic)
- 14. The Communication Process: (Verbal and nonverbal)
- 15. Characteristics of effective communications Effective communication requires the message to be: Effective communication requires the sender to: Know the subject well Clear and concise Be interested in the subject Accurate Relevant to the needs of the receiver Know the audience members and establish a rapport with them Timely Meaningful Speak at the level of the receiver Applicable to the situation Choose an appropriate communication channel
- 16. Characteristics of effective communications The channel should be: The receiver should: Appropriate Be aware, interested, and willing to accept the message Affordable Listen attentively Appealing Understand the value of the message Provide feedback
- 17. Barriers to communication: Language Physical barriers Values and beliefs Attitude Sex/gender and age Timing Economic status Understanding of message Educational level Trust
- 18. Question? What is communication? What is the Components of communication? What is the main requirements of effective communication? What are the Barriers of communications? How to improve communication process?
- 19. Thank you