2. INTRODUCTION Rustomjee
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Founded: July 2,1981
Employees: 160,405 (31 March 2014)
Employer Type: Public Company
Stock Symbol: INFY
Infosys Technologies Ltd. was started in 1981.
Today, it is a global leader in the "next generation" of IT and consulting.
Infosys defines, designs and delivers technology-enabled business solutions
Infosys serves the client globally and is one of the pioneers in strategic outsourcing of software
services
3. HISTORY Rustomjee
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Infosys was co-founded in 1981 by N. R. Narayana Murthy and six of his partners after they
resigned from Patni Computer Systems.
The company was incorporated as "Infosys Consultants Pvt Ltd." with a capital of Rs. 10,000
(roughly $250) in Model Colony, Pune as the registered office.
In 1987 Infosys got its first foreign client.
It changed its name to "Infosys Technologies Private Limited" in April 1992 and to "Infosys
Technologies Limited" when it became a public limited company in June 1992. It was later
renamed to "Infosys Limited" in June 2011.
In 1999, Infosys crossed $100 Million and was listed on NASDAQ.
On 1 June 2013, Mr. Murthy, one of the founding members of Infosys and its long time CEO,
returned from his retirement to assume office in Infosys as its Executive Chairman.
6. GLOBAL GEOGRAPHIC PRESENCE
On 31 March 2014, Infosys had 890 clients across 30 countries.
Infosys has a global presence with 73 offices and 94 development centers
in the United States, India, China, Australia, Japan, Middle East, and
Europe.
In recent years, Infosys has begun shifting operations to the United
States and other countries. In 2012, Infosys announced a new office
in Milwaukee, Wisconsin to service Harley-Davidson, being the 18th
international office in the United States.
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7. GLOBAL EXPANSION MODES AND STRATEGY Rustomjee
Acquisitions
In December 2003, Infosys had acquired Australia-based IT service provider Expert
Information Services for $23 million.
In December 2009, Infosys acquired Atlanta-based McCamish Systems for about $38
million.
In January 2012, Infosys acquired Australia-based Portland Group, provider of
strategic sourcing and category management services, for about AUD 37 million.
In September 2012, Infosys acquired Switzerland-based Lodestone Management
Consultants for about $345 million.
In September 2014, Infosys Expands Partnership with Microsoft to Accelerate
Adoption of Cloud and Analytics Offerings.
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8. THE REASONS FOR SUCCESS IN GLOBALIZATION
EFFORTS
Customer Delight: To surpass customer expectations consistently.
Leadership by Example: To set standards in our business and transactions and be
an exemplar for the industry and ourselves.
Integrity and Transparency: To be ethical, sincere and open in all our transactions.
Fairness: To be objective and transaction-oriented, and thereby earn trust and
respect.
Pursuit of Excellence: To strive relentlessly, constantly improve ourselves, our
teams, our services and products.
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9. KEY COMPETITIVE ADVANTAGES Rustomjee
Extensive Domain Knowledge And Expertise
Comprehensive Offerings
Long-term Relationships With Clients
Proven Global Delivery Model
Execution Excellence
Competent Leadership And Management Team
Invest In Well Understood, Proven Product & Not Just R&D
While Dealing With Investors, Always Under-promise And Over Deliver
Have A Healthy Sense Of Paranoia And Respect For The Competition
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10. CONCLUSION Rustomjee
Narayana Murthy is a visionary who applied his leadership skills to build one
of the biggest IT companies in India.
Stress on Building and maintaining relationships.
Innovation is the only means to sustain customer loyalty in a flattening
world.
Acceleration of innovation is an imperative that organization should address
through well defined framework.
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