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Chapter 6

Just-in-time and lean
       thinking
Content


Just-in-time



    Lean thinking



    Vendor-managed inventory (VMI)



Quick response
Just-in-time

Key issues

         What are the implications of Just-in-time
     1   for logistics?




         How can just-in-time principles be
     2   applied to other forms of material
         control such as reorder point and
         material requirements planning?
Just-in-time

Just-in-time: A definition
  Uses a systems approach to develop and
   operate a manufacturing system
  Organizes the production process so that
   parts are available when they are needed
  A method for optimizing processes that
   involves continual reduction of waste
Just-in-time

Little JIT
  the application of JIT to logistics


Central themes surrounding Just-in-time
  Simplicity
  Quality
  Elimination of waste
Just-in-time

Pull scheduling
  A system of controlling
                                       buyer
   materials whereby the use
   signals to the maker or provider         Pull: Just-in-time
   that more material is needed.
Push scheduling
  A system of controlling
                                          Push: traditional way
   materials whereby makers and
   providers make or send material
   in response to a pre-set        supplier
   schedule, regardless of whether
   the next process needs them at
   the time.
Just-in-time

Activity
                          Pull                                Push/Pull
     Demand uncertainty



                                 Computer          Book/CD


                                                    Grocery



                                       Scale economics         Push
Just-in-time

Just-in-time system
JIT Pyramid of key factors

                    Level 1       Just-in-time
                                         1

          Level 2          Minimum 2 Minimum
                             delay           inventory         6
                          3                         4
Level 3             Minimum              5            Minimum
                     defects       Simplicity         downtime
                                  and visibility
Just-in-time

Just-in-time system
  Factor 1
    – The top of the pyramid is full capability for JIT
      supply supported by Level 2 and Level 3 operation.
  Factor 2
    – ‘Delay’ and ‘inventory’ interact positively with each
      other
    – The concept of Kanban
  Factor 3
    – Defect → delay → inventory
Just-in-time system
  Factor 3
     – Defect → delay → inventory



Inventory
  hides
problems
                 Machine downtime        Poor quality

              Bad design    Unreliable   Inefficient
                             supplier      layout
Just-in-time

 Just-in-time system
    Factor 4
                        Preventive
                        maintenance

   Breakdowns
                              Machine    Safety
Planned maintenance
                              downtime   stocks
    Changeover

                          Flexible
                         production
Just-in-time

Just-in-time system
  Factor 5
    – Simply and visible process help to reduce
      inventory and could be better maintained.
  Factor 6
    – It’s more difficult to see the flow of a process
      with increased inventory.
Just-in-time
  The supply chain ‘game plan’
                                                      Material
 Demand
management     Forecasts              Orders       Requirements
                                                     Planning
                            Master                Independent
                           schedule                 demand
 Logistics
 planning
                           Material             Bill of
   Dependent                plan               materials
    demand
 Logistics     Purchase
 execution      orders            Work orders


                Source                 Make                Deliver
Just-in-time

The supply chain ‘game plan’
  Independent demand
    – Demand for a product that is ordered directly by
      customers.
    – items are those items that we sell to customers
  Dependent demand
    – Demand for parts or subassemblies that make up
      independent demand products.
    – items are those items whose demand is
      determined by other items
Just-in-time

Case: Automobile




Case: Cake
Just-in-time

  Demand characteristics and planning
   approaches
        Economic order quantities (EOQ)
                         Recorder
Stock                    quantity            Usage rate



                                             Reorder point


                                             Buffer stock

                 Lead time            Time
Just-in-time

 Assumptions in Economic Order Quantity Model
  Demand is deterministic. There is no uncertainty about the
   quantity or timing of demand.
  Demand is constant over time. In fact, it can be represented as a
   straight line, so that if annual demand is 365 units this translates
   into a daily demand of one unit.
  A production run incurs a constant setup cost. Regardless of the
   size of the lot or the status of the factory, the setup cost is the
   same.
  Products can be analyzed singly. There is only a single product.
Notation
  D = Demand rate (in units per year).
  c = Unit production cost, not counting setup or
    inventory costs (in dollars per unit).
  A = Constant setup (ordering) cost to produce
    (purchase) a lot (in dollars).
  h = Holding cost (in dollars per unit per year)
  Q = Lot size (in units); this is the decision variable
Just-in-time

EOQ model
                            Q
 Average inventory level =
                            2Q
                                  ×h
                                         hQ
 The holding cost per unit = 2        =
                                  D      2D
                            A
 The setup cost per unit =
                            Q

 The production cost per unit   =c
Just-in-time

EOQ model
           hQ A
   Y (Q) =   + + c ( total cos t per unit )
           2D Q

   dY (Q )    h   A
           =    − 2 =0
    dQ       2D Q


       2 AD
   Q =
    *
            (economic order quantity)
         h
Just-in-time
  Practice
     Pam runs a mail-order business for gym
      equipment. Annual demand for the
      TricoFlexers is 16,000. The annual holding
      cost per unit is $2.50 and the cost to place an
      order is $50. What is the economic order
      quantity?

    2 ×16000 × 50
Q =
 *
                  = 800( units per order )
         2.5
Just-in-time

Demand characteristics and planning
 approaches
  Periodic order quantity (POQ) and target stock
   levels

How much to order?         Economic order quantity



  When to order?            Periodic order quantity
Just-in-time
Economic order quantity with uncertain demand
                      Order     Inventory   Inventory   Inventory
Week No.   Demand    quantity      end         start     holding
   1        100       1,000       900        1,000        950
   2        100         0         800         900         850
   3        200         0         600         800         700
   4        400         0         200         600         400
   5        800       1,000       400         200         300
   6       1,000      1,000       400         400         400
   7        800       1,000       600         400         500
   8        400         0         200         600         400
   9        100         0         100         200         150
   10       200       1,000       900         100         500
  Sum      4,100      5,000      5,100       5,200       5,150
Average     410        500        510         520         515
Just-in-time
Periodic order quantity (POQ) with uncertain demand
                        Order     Inventory   Inventory   Inventory
  Week No.   Demand    quantity      end         start     holding
     1        100        200        100         200         150
     2        100         0          0          100          50
     3        200        600        400         600         500
     4        400         0          0          400         200
     5        800       1,800      1,000       1,800       1,400
     6       1,000        0          0         1,000        500
     7        800       1,200       400        1,200        800
     8        400         0          0          400         200
     9        100        300        200         300         250
     10       200         0          0          200         100
    Sum      4,100      4,100      2,100       6,200       4,150
  Average     410        410        210         620         415
Just-in-time

Target stock level (TSL)
                                           constant

  Periodic order quantity = Target stock level –
   Stock on hand – Stock on order

  TSL = cycle stock + safety stock
Just-in-time
                   supplier

                     采购       Distribution center
         存货低于标准

    搬运        搬运          搬运     分拣   搬运    配
进        储            拣
货        存            货          装车         送


               流
    盘          通               订单处理
    点          加
               工

                                         retailer
Just-in-time
JIT and material requirements planning
 (MRP)
  Material requirements planning (MRP) - A
   methodology for defining the raw material
   requirements for a specific item, component, or
   sub-assembly ordered by a customer, or required
   by a business process.
  MRP systems will usually define what is needed,
   when it is needed, and by having access to current
   inventories and pre-existing commitment of that
   inventory to other orders to other customers, will
   indicate what additional items need to be ordered
   to fulfill this order.
Just-in-time
Feature of MRP
  MRP is based
   on JIT Pull
   scheduling logic
  MRP is good at
   planning, but
   weak at control
  JIT is good at
   control, but
   weak at
   planning
TPS Vs. FPS
Just-in-time
               Takt time: The
               maximum time
               allowed to produce a
               product in order to
               meet demand.
               Jidoka: Autonomation
               ( 人工智能的自动控
               制)
               Heijunka: A system of
               production smoothing
               designed to achieve a
               more even and
               consistent flow of
               work.( 平准化 )
               Kaizen: Improvement
Heijunka box
Content


Just-in-time



    Lean thinking



    Vendor-managed inventory (VMI)



Quick response
Lean thinking

Key issues

          What are the principles of lean
     1    thinking?




          How can the principles of lean
     2    thinking be applied to cutting waste
          out of supply chains?
Lean thinking
Taylorism: Frederick Taylor
1856-1915 The father of
scientific management

                     Fordism: Henry Ford
                     1863-1947 The father of
                     mass production

                                        Toyota: Taiichi Ohno The
                                        father of Toyota
                                        Production System
Lean thinking
    Lean thinking refers to the elimination of
     waste in all aspects of a business and
     thereby enriching value from the
     customer perspective.
                          1. Specify value
            muda                                  muda

4. Let customer pull       5. Perfection        2. Identify value stream
             muda                                 muda
                       3. Create product flow

                    Muda means waste, specifically any human activity
                    which absorbs resources but creates no value.”
Lean thinking
 Nine wastes
1. Watching a
   machine run
2. Waiting for parts
3. Counting parts
4. Overproduction
5. Moving parts over
   long distance
6. Storing inventory
7. Looking for tools
8. Machine
   breakdowns
9. Rework
Lean thinking


     Inconsistent                       Inconsistent
       Process                            Results


Traditional = People doing whatever they can to get results



              Consistent             Desired
               Process               Results


     Lean = People using standard process to get results
Lean thinking

Role of lean practices
  Small-batch production
     – Reduce total cost across a supply chain, such as
       removing the waste of overproduction.
  Rapid changeover
     – Rely on developments in machinery and product
       design
     – Provide the flexibility to make possible small-
       batch production that responds to customer
       needs
Lean thinking

Design strategy
  Lean product design
    – A reduction in the number of parts they contain and
      the materials from which they are made
    – Features that aid assembly, such as asymmetrical
      parts that can be assembled in only one way
    – Redundant features on common, core parts that
      allow variety to be achieved without complexity
      with the addition of peripheral parts
    – Modular designs that allow parts to be upgraded
      over the product life
  Lean facility design
Lean thinking

Design strategy
  Lean product design
  Lean facility design
    – Modular design of equipment to allow prompt repair and
      maintenance
    – Modular design of layout to allow teams to be brought
      together with all the facilities they need
    – Small machines which can be moved to match the
      demand for them
    – Open systems architectures that allow equipment to fit
      together and work when it is moved and connected to
      other items
Case study

Barriers to knowledge transfers within
 suppliers’ plants (Dyer and Hatch, 2006)
  Network constraints
     – Customer policies or constraints imposed by customers
     – Example: One supplier was required by GM to use large
       (4’×5’) reusable containers. When filled with components,
       these containers weighed 200~300 pounds. By
       comparison, Toyota had the supplier use small (2’×3’)
       reusable containers weighing 40 pounds when filled.
Case study
Case study

Barriers to knowledge transfers within suppliers’
 plants (Dyer and Hatch, 2006)
  Internal process rigidities
     – U.S. customer’s production process involved a high level of
       automation or large capital investment in heavy equipment.
       The large machines and equipment were bolted or
       cemented into the floor, hence increased the costs of change.
       These process rigidities resulted in plant managers waiting
       until the vehicle model change before implementing a new
       process.
     – Toyota’s production network is designed as a dynamic
       system, and the flexibility to modify the system is built into
       the processes and procedures.
Content


Just-in-time



    Lean thinking



    Vendor-managed inventory (VMI)



Quick response
Vendor-managed inventory

Key issue


        How can suppliers help to reduce
    1   waste in the customer’s process?
Vendor-managed inventory
Conventional Inventory Management
  Customer
    – monitors inventory levels
    – places orders
  Vendor
    – manufactures/purchases product
    – assembles order
    – loads vehicles
    – routes vehicles
    – makes deliveries
              You call – We haul
Vendor-managed inventory
Problems with Conventional
 Inventory Management
  Large variation in demands on
   production and transportation
   facilities
  workload balancing
  utilization of resources
  unnecessary transportation costs
  urgent Vs. non-urgent orders
  setting priorities
Vendor-managed inventory
Vendor-managed inventory
  Customer
    – trusts the vendor to manage the
      inventory
  Vendor
    – monitors customers’ inventory
       – customers call/fax/e-mail
       – remote telemetry units
       – set levels to trigger call-in
   – controls inventory replenishment & decides
      – when to deliver
      – how much to deliver You rely –            We supply
      – how to deliver
Vendor-managed inventory

VMI
 An approach to inventory
  and order fulfillment in the
  way that supplier, not the
  customer, is responsible for
  managing and replenishing
  inventory.
Vendor-managed inventory

                      •Number of items as ordered
                      •Number of items in back-order
      buyer




   •Acknowledgement
                                   seller

                        •Number of items in stock
                        •Consumption of previous period
VMI data flow           •Any other specific customer- or
                        item-related parameters
Vendor-managed inventory
VMI does not stand for
  The passing of the customer’s consumption history for a
   specific item, from the customer over to the supplier,
   who on the basis hereof, will follow-up the customer’s
   stock level and at the moment of the stock having
   reached a specific threshold, generates a purchasing order
   so as to replenish the stock.
VMI in fact stands for
  Granting inspection of the sales profile of a specific item
   to the supplier, who on the basis hereof, will optimize the
   replenishment policy and ensure the pre-defined service
   level towards the end users of his customer.
Vendor-managed inventory
Advantages of VMI
  Customer
    – The stock as such disappears from the company’s
      balance sheet and this way clears the way for a higher
      amount of working capital.
    – Customer only have to supervise the stocks, instead of
      drawing up a detailed analysis for the placing of
      orders.
    – Reduce the time interval between receiving goods and
      making them available for consumption or sales.
    – Stocks with customer will be reduced, because the
      uncertainty due to variability in the supplier’s periods
      of delivery will drop.
Vendor-managed inventory

Advantages of VMI
 Vendor
    – more freedom in when & how to
      manufacture product and make deliveries
    – better coordination of inventory levels at
      different customers
    – better coordination of deliveries to decrease
      transportation cost (reduce the rush-order
      and related high cost)
Vendor-managed inventory
  Potential problems in setting up a VMI system
    Unwillingness to share data
    Seasonal products
    Investment and restructuring costs
    Customer vulnerability
    Lack of standard procedures (between different
       customers)                          VMI Essentials
    System maintenance
Trust
   •Accurate information provided on Technology
   a timely basis                    •Automated electronic
   •Inventory levels that meet       messaging systems to exchange
   demands                           sales and demand data,
   •Confidential information kept    shipping schedules
   confidential
Case study
Praxair’s Business
  Plants worldwide
    – 44 countries
    – USA 70 plants
    – South America 20 plants

  Product classes
    – packaged products
    – bulk products
    – lease manufacturing equipment
                      Distribution
                         – 1/3 of total cost attributed to distribution
Case study
 Praxair’s Business------Bulk products
  Distribution
     – 750 tanker trucks
     – 100 rail cars
     – 1,100 drivers
     – drive 80 million miles per year
  Customers
     – 45,000 deliveries per month to 10,000 customers
  Variation
     – 4 deliveries per customer per day to 1 delivery per customer per 2
       months
  Routing varies from day to day
Case study
VMI Implementation at Praxair
  Convince management and employees of
   new methods of doing business
  Convince customers to trust vendor to do
   inventory management
  Pressure on vendor to perform - Trust
   easily shaken
  Praxair currently manages 80% of bulk
   customers’ inventories
Case study
VMI Implementation at Praxair
  Praxair receives inventory level data via
    – telephone calls: 1,000 per day
    – fax: 500 per day
    – remote telemetry units: 5,000 per day
  Forecast customer demands based on
    – historical data
    – customer production schedules
    – customer exceptional use events
  Logistics planners use decision support tools to plan
    – whom to deliver to
    – when to deliver
    – how to combine deliveries into routes
    – how to combine routes into driver schedules
Case study
Benefits of VMI at Praxair
  Before VMI, 96% of stockouts
   due to customers calling when
   tank was already empty or nearly
   empty
  VMI reduced customer stockouts

  10

   5                                                bef ore VMI

   0                                          af t er 2 yrs
       Jan   Mar   May    July   Sept   Nov
Case study
What’s needed to make VMI work
  Information management is crucial to the success of
   VMI
    – inventory level data
    – historical usage data
    – planned usage schedules
    – planned and unplanned exceptional usage
  Forecast future demand
  Decision making: need to decide on a regular (daily)
   basis
    – whom to deliver to
    – when to deliver
    – How much to deliver
    – how to combine deliveries into routes
    – how to combine routes into driver schedules
Content


Just-in-time



    Lean thinking



    Vendor-managed inventory (VMI)



Quick response
Quick response

The application of quick response in
 apparel industry
  Development lead time have been compressed
  Production lead time are shorter



                         Zara case

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6 just in-time and lean thinking

  • 2. Content Just-in-time Lean thinking Vendor-managed inventory (VMI) Quick response
  • 3.
  • 4. Just-in-time Key issues What are the implications of Just-in-time 1 for logistics? How can just-in-time principles be 2 applied to other forms of material control such as reorder point and material requirements planning?
  • 5. Just-in-time Just-in-time: A definition Uses a systems approach to develop and operate a manufacturing system Organizes the production process so that parts are available when they are needed A method for optimizing processes that involves continual reduction of waste
  • 6. Just-in-time Little JIT the application of JIT to logistics Central themes surrounding Just-in-time Simplicity Quality Elimination of waste
  • 7. Just-in-time Pull scheduling A system of controlling buyer materials whereby the use signals to the maker or provider Pull: Just-in-time that more material is needed. Push scheduling A system of controlling Push: traditional way materials whereby makers and providers make or send material in response to a pre-set supplier schedule, regardless of whether the next process needs them at the time.
  • 8. Just-in-time Activity Pull Push/Pull Demand uncertainty Computer Book/CD Grocery Scale economics Push
  • 9. Just-in-time Just-in-time system JIT Pyramid of key factors Level 1 Just-in-time 1 Level 2 Minimum 2 Minimum delay inventory 6 3 4 Level 3 Minimum 5 Minimum defects Simplicity downtime and visibility
  • 10. Just-in-time Just-in-time system Factor 1 – The top of the pyramid is full capability for JIT supply supported by Level 2 and Level 3 operation. Factor 2 – ‘Delay’ and ‘inventory’ interact positively with each other – The concept of Kanban Factor 3 – Defect → delay → inventory
  • 11. Just-in-time system Factor 3 – Defect → delay → inventory Inventory hides problems Machine downtime Poor quality Bad design Unreliable Inefficient supplier layout
  • 12. Just-in-time Just-in-time system Factor 4 Preventive maintenance Breakdowns Machine Safety Planned maintenance downtime stocks Changeover Flexible production
  • 13. Just-in-time Just-in-time system Factor 5 – Simply and visible process help to reduce inventory and could be better maintained. Factor 6 – It’s more difficult to see the flow of a process with increased inventory.
  • 14. Just-in-time The supply chain ‘game plan’ Material Demand management Forecasts Orders Requirements Planning Master Independent schedule demand Logistics planning Material Bill of Dependent plan materials demand Logistics Purchase execution orders Work orders Source Make Deliver
  • 15. Just-in-time The supply chain ‘game plan’ Independent demand – Demand for a product that is ordered directly by customers. – items are those items that we sell to customers Dependent demand – Demand for parts or subassemblies that make up independent demand products. – items are those items whose demand is determined by other items
  • 17. Just-in-time Demand characteristics and planning approaches Economic order quantities (EOQ) Recorder Stock quantity Usage rate Reorder point Buffer stock Lead time Time
  • 18. Just-in-time  Assumptions in Economic Order Quantity Model Demand is deterministic. There is no uncertainty about the quantity or timing of demand. Demand is constant over time. In fact, it can be represented as a straight line, so that if annual demand is 365 units this translates into a daily demand of one unit. A production run incurs a constant setup cost. Regardless of the size of the lot or the status of the factory, the setup cost is the same. Products can be analyzed singly. There is only a single product.
  • 19. Notation D = Demand rate (in units per year). c = Unit production cost, not counting setup or inventory costs (in dollars per unit). A = Constant setup (ordering) cost to produce (purchase) a lot (in dollars). h = Holding cost (in dollars per unit per year) Q = Lot size (in units); this is the decision variable
  • 20. Just-in-time EOQ model Q Average inventory level = 2Q ×h hQ The holding cost per unit = 2 = D 2D A The setup cost per unit = Q The production cost per unit =c
  • 21. Just-in-time EOQ model hQ A Y (Q) = + + c ( total cos t per unit ) 2D Q dY (Q ) h A = − 2 =0 dQ 2D Q 2 AD Q = * (economic order quantity) h
  • 22. Just-in-time Practice Pam runs a mail-order business for gym equipment. Annual demand for the TricoFlexers is 16,000. The annual holding cost per unit is $2.50 and the cost to place an order is $50. What is the economic order quantity? 2 ×16000 × 50 Q = * = 800( units per order ) 2.5
  • 23. Just-in-time Demand characteristics and planning approaches Periodic order quantity (POQ) and target stock levels How much to order? Economic order quantity When to order? Periodic order quantity
  • 24. Just-in-time Economic order quantity with uncertain demand Order Inventory Inventory Inventory Week No. Demand quantity end start holding 1 100 1,000 900 1,000 950 2 100 0 800 900 850 3 200 0 600 800 700 4 400 0 200 600 400 5 800 1,000 400 200 300 6 1,000 1,000 400 400 400 7 800 1,000 600 400 500 8 400 0 200 600 400 9 100 0 100 200 150 10 200 1,000 900 100 500 Sum 4,100 5,000 5,100 5,200 5,150 Average 410 500 510 520 515
  • 25. Just-in-time Periodic order quantity (POQ) with uncertain demand Order Inventory Inventory Inventory Week No. Demand quantity end start holding 1 100 200 100 200 150 2 100 0 0 100 50 3 200 600 400 600 500 4 400 0 0 400 200 5 800 1,800 1,000 1,800 1,400 6 1,000 0 0 1,000 500 7 800 1,200 400 1,200 800 8 400 0 0 400 200 9 100 300 200 300 250 10 200 0 0 200 100 Sum 4,100 4,100 2,100 6,200 4,150 Average 410 410 210 620 415
  • 26. Just-in-time Target stock level (TSL) constant Periodic order quantity = Target stock level – Stock on hand – Stock on order TSL = cycle stock + safety stock
  • 27. Just-in-time supplier 采购 Distribution center 存货低于标准 搬运 搬运 搬运 分拣 搬运 配 进 储 拣 货 存 货 装车 送 流 盘 通 订单处理 点 加 工 retailer
  • 28. Just-in-time JIT and material requirements planning (MRP) Material requirements planning (MRP) - A methodology for defining the raw material requirements for a specific item, component, or sub-assembly ordered by a customer, or required by a business process. MRP systems will usually define what is needed, when it is needed, and by having access to current inventories and pre-existing commitment of that inventory to other orders to other customers, will indicate what additional items need to be ordered to fulfill this order.
  • 29. Just-in-time Feature of MRP MRP is based on JIT Pull scheduling logic MRP is good at planning, but weak at control JIT is good at control, but weak at planning TPS Vs. FPS
  • 30. Just-in-time Takt time: The maximum time allowed to produce a product in order to meet demand. Jidoka: Autonomation ( 人工智能的自动控 制) Heijunka: A system of production smoothing designed to achieve a more even and consistent flow of work.( 平准化 ) Kaizen: Improvement
  • 32. Content Just-in-time Lean thinking Vendor-managed inventory (VMI) Quick response
  • 33. Lean thinking Key issues What are the principles of lean 1 thinking? How can the principles of lean 2 thinking be applied to cutting waste out of supply chains?
  • 34. Lean thinking Taylorism: Frederick Taylor 1856-1915 The father of scientific management Fordism: Henry Ford 1863-1947 The father of mass production Toyota: Taiichi Ohno The father of Toyota Production System
  • 35. Lean thinking Lean thinking refers to the elimination of waste in all aspects of a business and thereby enriching value from the customer perspective. 1. Specify value muda muda 4. Let customer pull 5. Perfection 2. Identify value stream muda muda 3. Create product flow Muda means waste, specifically any human activity which absorbs resources but creates no value.”
  • 36. Lean thinking  Nine wastes 1. Watching a machine run 2. Waiting for parts 3. Counting parts 4. Overproduction 5. Moving parts over long distance 6. Storing inventory 7. Looking for tools 8. Machine breakdowns 9. Rework
  • 37. Lean thinking Inconsistent Inconsistent Process Results Traditional = People doing whatever they can to get results Consistent Desired Process Results Lean = People using standard process to get results
  • 38. Lean thinking Role of lean practices Small-batch production – Reduce total cost across a supply chain, such as removing the waste of overproduction. Rapid changeover – Rely on developments in machinery and product design – Provide the flexibility to make possible small- batch production that responds to customer needs
  • 39. Lean thinking Design strategy Lean product design – A reduction in the number of parts they contain and the materials from which they are made – Features that aid assembly, such as asymmetrical parts that can be assembled in only one way – Redundant features on common, core parts that allow variety to be achieved without complexity with the addition of peripheral parts – Modular designs that allow parts to be upgraded over the product life Lean facility design
  • 40. Lean thinking Design strategy Lean product design Lean facility design – Modular design of equipment to allow prompt repair and maintenance – Modular design of layout to allow teams to be brought together with all the facilities they need – Small machines which can be moved to match the demand for them – Open systems architectures that allow equipment to fit together and work when it is moved and connected to other items
  • 41. Case study Barriers to knowledge transfers within suppliers’ plants (Dyer and Hatch, 2006) Network constraints – Customer policies or constraints imposed by customers – Example: One supplier was required by GM to use large (4’×5’) reusable containers. When filled with components, these containers weighed 200~300 pounds. By comparison, Toyota had the supplier use small (2’×3’) reusable containers weighing 40 pounds when filled.
  • 43. Case study Barriers to knowledge transfers within suppliers’ plants (Dyer and Hatch, 2006) Internal process rigidities – U.S. customer’s production process involved a high level of automation or large capital investment in heavy equipment. The large machines and equipment were bolted or cemented into the floor, hence increased the costs of change. These process rigidities resulted in plant managers waiting until the vehicle model change before implementing a new process. – Toyota’s production network is designed as a dynamic system, and the flexibility to modify the system is built into the processes and procedures.
  • 44. Content Just-in-time Lean thinking Vendor-managed inventory (VMI) Quick response
  • 45. Vendor-managed inventory Key issue How can suppliers help to reduce 1 waste in the customer’s process?
  • 46. Vendor-managed inventory Conventional Inventory Management Customer – monitors inventory levels – places orders Vendor – manufactures/purchases product – assembles order – loads vehicles – routes vehicles – makes deliveries You call – We haul
  • 47. Vendor-managed inventory Problems with Conventional Inventory Management Large variation in demands on production and transportation facilities workload balancing utilization of resources unnecessary transportation costs urgent Vs. non-urgent orders setting priorities
  • 48. Vendor-managed inventory Vendor-managed inventory Customer – trusts the vendor to manage the inventory Vendor – monitors customers’ inventory – customers call/fax/e-mail – remote telemetry units – set levels to trigger call-in – controls inventory replenishment & decides – when to deliver – how much to deliver You rely – We supply – how to deliver
  • 49. Vendor-managed inventory VMI An approach to inventory and order fulfillment in the way that supplier, not the customer, is responsible for managing and replenishing inventory.
  • 50. Vendor-managed inventory •Number of items as ordered •Number of items in back-order buyer •Acknowledgement seller •Number of items in stock •Consumption of previous period VMI data flow •Any other specific customer- or item-related parameters
  • 51. Vendor-managed inventory VMI does not stand for The passing of the customer’s consumption history for a specific item, from the customer over to the supplier, who on the basis hereof, will follow-up the customer’s stock level and at the moment of the stock having reached a specific threshold, generates a purchasing order so as to replenish the stock. VMI in fact stands for Granting inspection of the sales profile of a specific item to the supplier, who on the basis hereof, will optimize the replenishment policy and ensure the pre-defined service level towards the end users of his customer.
  • 52. Vendor-managed inventory Advantages of VMI Customer – The stock as such disappears from the company’s balance sheet and this way clears the way for a higher amount of working capital. – Customer only have to supervise the stocks, instead of drawing up a detailed analysis for the placing of orders. – Reduce the time interval between receiving goods and making them available for consumption or sales. – Stocks with customer will be reduced, because the uncertainty due to variability in the supplier’s periods of delivery will drop.
  • 53. Vendor-managed inventory Advantages of VMI Vendor – more freedom in when & how to manufacture product and make deliveries – better coordination of inventory levels at different customers – better coordination of deliveries to decrease transportation cost (reduce the rush-order and related high cost)
  • 54. Vendor-managed inventory  Potential problems in setting up a VMI system Unwillingness to share data Seasonal products Investment and restructuring costs Customer vulnerability Lack of standard procedures (between different customers) VMI Essentials System maintenance Trust •Accurate information provided on Technology a timely basis •Automated electronic •Inventory levels that meet messaging systems to exchange demands sales and demand data, •Confidential information kept shipping schedules confidential
  • 55. Case study Praxair’s Business Plants worldwide – 44 countries – USA 70 plants – South America 20 plants Product classes – packaged products – bulk products – lease manufacturing equipment Distribution – 1/3 of total cost attributed to distribution
  • 56. Case study  Praxair’s Business------Bulk products Distribution – 750 tanker trucks – 100 rail cars – 1,100 drivers – drive 80 million miles per year Customers – 45,000 deliveries per month to 10,000 customers Variation – 4 deliveries per customer per day to 1 delivery per customer per 2 months Routing varies from day to day
  • 57. Case study VMI Implementation at Praxair Convince management and employees of new methods of doing business Convince customers to trust vendor to do inventory management Pressure on vendor to perform - Trust easily shaken Praxair currently manages 80% of bulk customers’ inventories
  • 58. Case study VMI Implementation at Praxair Praxair receives inventory level data via – telephone calls: 1,000 per day – fax: 500 per day – remote telemetry units: 5,000 per day Forecast customer demands based on – historical data – customer production schedules – customer exceptional use events Logistics planners use decision support tools to plan – whom to deliver to – when to deliver – how to combine deliveries into routes – how to combine routes into driver schedules
  • 59. Case study Benefits of VMI at Praxair Before VMI, 96% of stockouts due to customers calling when tank was already empty or nearly empty VMI reduced customer stockouts 10 5 bef ore VMI 0 af t er 2 yrs Jan Mar May July Sept Nov
  • 60. Case study What’s needed to make VMI work Information management is crucial to the success of VMI – inventory level data – historical usage data – planned usage schedules – planned and unplanned exceptional usage Forecast future demand Decision making: need to decide on a regular (daily) basis – whom to deliver to – when to deliver – How much to deliver – how to combine deliveries into routes – how to combine routes into driver schedules
  • 61. Content Just-in-time Lean thinking Vendor-managed inventory (VMI) Quick response
  • 62. Quick response The application of quick response in apparel industry Development lead time have been compressed Production lead time are shorter Zara case