The document discusses the changing roles and skills needed for reference librarians. It notes that librarians now need skills in areas like technology, media, learning, gaming and community engagement. They may take on roles like learning consultants, innovation librarians, or community technology stewards. The skills and education of librarians also needs to evolve, focusing more on curiosity, self-directed learning, media competence and openness. Diversity of skills, professions and tasks within libraries will be important for innovation.