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nextlevelcollaborationTHE FUTURE OF CONTENT & WEB DESIGN
Hi, I’m Bekah.
(The girl in the back there.)
@REBEKAHCANCINO
TACOS
SUNSHINE
DIGITAL COWBOYS
DESIGN COMMUNITY
Phoenix, baby.
These are my people.
(Some of them.)
These are my people.Dad is a GIS developer.
Mom is an artist.
This is Pomar Jackson.
This is Pomar Jackson.
He doesn’t care much
for computers.
So, maybe you’ve heard of this?Talkin’ ‘bout a revolution.
THE WAY PEOPLE WORKED
AND PRODUCED
WAS FOREVER CHANGED.
together 	
  
Flash forward to today...
At the corner of interconnected
and amazing.
FROM STORE FLOOR MAPS
TO INSTANT INSTAGRAM
PRINTS, THE APP ENHANCES
THE IN-PERSON experience.	
  
It’s a whole new world.
With devices we haven’t even
dreamed of yet.
“IT'S HARD TO TELL
WHERE THE ENDS
AND THE BEGINS,
ISN'T IT?”
code	
  
content	
  
@JCOLMAN
“EVERYTHING IS CONTENT.
CONTENT IS WHAT THE USER
OR RIGHT NOW.”wants	
  needs 	
  
- JARED SPOOL
Content is at the heart of
every experience we design.
And yet here we are.
Still disconnected.
The breakdown of old workflows
is becoming painfully obvious.
HTML wireframes!
Atomic design!
Adaptive content!
Style tiles!
“Until we got stuck.”
PROTOTYPING YOUR WORKFLOW
“MEETING THE DEMANDS OF
OUR MULTI-DEVICE WEB IS LESS
A PROBLEM OF
AND MORE ONE OF
”communication.	
  
technique, 	
  
- MARK LLOBRERA
IT’S TIME FOR OUR
revolution.	
  
IT’S TIME TO MAKE THINGS
THAT MATTER AGAIN.
IT’S TIME TO BE
THAN THE SUM OF
OUR PARTS.
greater	
  
And move beyond collaboration
to co-design.
THE
IS ALREADY UNDERWAY.
revolution	
  
1) Be open
ASK LOTS OF questions.	
  
BE TO SAY
“I DON’T KNOW.”
willing 	
  
ASK FOR
AND CONSIDER
feedback	
  
criticism.	
  
ALWAYS BE learning.	
  
Because science.
2) Just jump in
“CONTENT DOESN’T
BELONG TO
DESIGN DOESN’T BELONG
TO
CODE DOESN’T BELONG
TO “
content. 	
  
design.	
  
dev.	
  
- NICOLE FENTON
DON’T WAIT TO BE
JUST JUMP IN WHERE YOU
CAN help.	
  
invited,	
  
REMEMBER IS
TOO.
writing	
  
design	
  
AND SOMETIMES
IS LIKE
content	
  
code.	
  
2) Just jump in
This is Nicole Fenton.
@NICOLESLAW
“INTERFACE WRITING
IS CODE.
IT’S CODE FOR PEOPLE,
IT’S CODE FOR READERS.”
“I’M DOING THIS STEP,
WHAT SHOULD I DO NEXT?”
- A USER
“THAT’S A VERY
PROGRAMMATIC WAY
OF DEALING WITH
SOMETHING.”
“AN INTERFACE WRITER
HAS TO THINK OF IT
ALMOST LIKE A
PROGRAMMER.”
Broad knowledge. Deep expertise.
This is Michael Evans.
@MEVANS212
“WE DIDN’T THINK ABOUT
IT AS CONTENT.”
“WE THOUGHT…
HOW DO WE PRESENT THE
PRODUCT TO THE USER IN A
WAY THAT MAKES IT AS
SIMPLE AS POSSIBLE.”
“BUT ALSO PRESENTING
INFORMATION THAT THEY
CARE ABOUT.”
THE WHOLE PROJECT WAS
SUPER COLLABORATIVE.
THAT’S THE ONLY WAY WE
COULD DO THIS.
CROSS-DISCIPLINE TEAM ✓
“THIS WAY…
EVERYBODY CAN BE IN
EVERYBODY’S BUSINESS,
AND SORT OF KNOWS
WHAT’S RIGHT OR WRONG.”
“THE WHOLE PROJECT WAS
SUPER COLLABORATIVE.
THAT WAS THE ONLY WAY
WE COULD DO THIS.”
EVEN IF
ISN’T IN YOUR JOB
DESCRIPTION…
content	
  
3) Make friends and play nice
JOIN forces.	
  
This is Joe Stewart.
@WORKJOESTEWART
“FOR THE VIRGIN PROJECT
THERE WERE TWO LEAD
DESIGNERS.”
FOR THE VIRGIN PROJECT
THERE WERE TWO LEAD
DESIGNERS.
“ME, WITH MY
BACKGROUND IN GRAPHIC
DESIGN.
AND THIS OTHER GUY, FELIPE
MEMORIA, WITH MORE OF A
TRADITIONAL UX
BACKGROUND.”
“WE STARTED DOING THE
CONCEPT WORK
TOGETHER.”
“Sitting in the same room,
next to each other.”
USER RESEARCH ✓
CLIENT INTERVIEWS ✓
DISCUSS YOUR OWN
FINDINGS ✓
Wow, much drawing. Very UX.
“THAT PART OF
CO-DESIGNING WAS A
REALLY BIG THING.”
MAKE SURE
INVITED.
everyone’s	
  
DESIGN AND DEVS
UX PEEPS
CONTENT STRATEGISTS
EXECUTIVE
STAKEHOLDERS
PRODUCT MANAGERS
CREATIVE DIRECTORS
and more!	
  
It’s Joe again.
@WORKJOESTEWART
“THERE WASN’T JUST ONE
PERSON THAT WE WERE
WORKING WITH.”
“ALL THE DIFFERENT
PEOPLE WHO
UNDERSTAND ALL THE
DIFFERENT PARTS OF
WHAT’S GOING TO MAKE
THIS AIRLINE WEBSITE
SUCCESSFUL.”
“IT’S NOT LIKE, THIS
PERSON WORKS WITH THIS
PERSON AND THEN HAS
TO PRESENT IT TO THIS
PERSON.”
“We moved into the Virgin office
to be close to their team
every day.”
“WE WERE ALL THERE,
ARGUING IT OUT,
ALL TOGETHER.”
LEARN TO let go.	
  
This is Aura Seltzer.
@AURASELTZER
“CHANCES ARE YOU ARE A
CONTROLLING PERSON
WHEN IT COMES TO WHAT
YOU MAKE.”
“AND WHAT SETS YOUR
CLIENT UP FOR SUCCESS,
IS FOR WHAT YOU’RE
TRYING TO CONTROL SO
DEEPLY TO CONSIDER
(CONTENT) VARIABLES.”
“ONE OF THE BIGGESTS
TESTS HERE, IS ONCE THE
CLIENT PUTS THE
CONTENT IN THE SITE
DOES THE DESIGN SYSTEM
STILL WORK LIKE YOU
INTENDED?”
“THAT’S TWO-FOLD.
DID YOU BUILD A SITE
THAT IS RIGHT FOR THEIR
(CONTENT) NEEDS.”
“THEN THERE’S EDUCATION.
DID YOU TEACH THE
CLIENT WHAT TO PUT
WHERE, AND WHAT EACH
PIECE IS FOR?”
“THE SOONER YOU MAKE
(CONTENT)
CONSIDERATIONS, THE
HAPPIER YOU’LL BE
AFTER LAUNCH.”
4) Plan ahead
4) Plan ahead.
Do research and
discovery as a team.
CONSIDER THE context	
  
AND CLEARLY STATE
goals.	
  
business
goals
user
needs
thinking
doingfeeling
Design the co-design
working session. So meta.
Diverge and converge. Know
what games you’ll use to get
there.
PEOPLE DON’T
EXPERIENCE CONTENT
SEPARATELY FROM
DESIGN, UX, AND CODE.
MAKING THINGS
SHOULDN’T BE THAT
WAY EITHER.
BRING ON THE revolution.	
  

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