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Andraž Štalec
GROWTH HACKING YOUR
WAY TO SUCCESS
HUMANS USE 10 % OF BRAIN POTENTIAL
WE USE 23,04 % OF OUR MARKETING POTENTIAL
11,40 % HIGHER CONVERSION VALUE
Outcome
Metrics
Acquisition
Metrics
Behavior
Metrics
Outcome
Metrics
Acquisition
Metrics
Behavior
Metrics
What we usually measure
What we should measure
FOCUS ON THE ENTIRE
CONSUMER DECISION JOURNEY
CDJ v1
CDJ v2
CDJ v3
Effect of CDJ on CLV
Micro & macro conversions matrix
NEW FOLLOWERS
GALLERIES BROWSED
REVIEWS & RATINGS
EMAIL SIGNUPS
SOCIAL ACTIONS
VIDEOS WATCHED
BOOKING
CONTACT FORMS SUBMITTED
CATALOGS DOWNLOADED
INFO REQUESTED
Long term
Short term
Medium term
DO
THINK
SEE
Understanding user behavior throughout the entire CDJ
Number of interactions
Length
Transactions
Outcomes report
Blog content quality
Enhanced Ecommerce
Cost of Goods sold integration
User Data Enrichment
FIRST CLICK
LAST CONVERSION
DISPLAY
STORE
In-Store analytics
Influence of weather on conversions
Thermal human heat sensors
? ??
What is the point?
? ?
OPTIMIZE DIGITAL
MARKETING
What is the point?
1 %
2000
20 % 0 %
20
4
0
At first numbers will be really shitty
1 %
2000
20 % 0 %
20
4
0
At first numbers will be really shitty
Focus here
20 %
2000
10 % 0 %400
40
0
At first numbers will be really shitty
SMARTER USER
SEGMENTS
?
OPTIMIZE DIGITAL
MARKETING
What is the point?
0,44 %
0,78 %
All visitors
Visitors who clicked on a specific Ad
Influence of ad content on conversions
1,58 %
1,97 %
Visitors who came through channel A
Visitors who came through channel B
2,44 %
Visitors who came through channel A and B
2,81 %
Visitors who came through channel A and C
Influence of digital channels on conversions
CR + 31%
CR = 1,00 %
Smart segments
SMARTER USER
SEGMENTS
PREDICTIVE
ANALYTICS
OPTIMIZE DIGITAL
MARKETING
What is the point?
MANAGE THE PRESENT
INVENT THE FUTURE
PRESENT
CHANGING – DYNAMIC - 24/7 - CONSTANT
CHALLENGING THE FUTURE
HAVE CONTENT USE INSIGHTSBE PRESENT
Key challenges for 2015
MORE
TOUCHPOINTS
BE PRESENT
MORE
DEVICES
DISCOVER
TRENDS
Key challenges for 2015
BRAND AS A
CURATOR
HAVE CONTENT
PROVIDING
AN
EXPERIENCE
RICH
CONTENT
Key challenges for 2015
MEASURE
IMPACT
USE INSIGHTS
PERSONALIZE
EXPERIENCE
TEST &
LEARN
AUTOMATION
USE
CUSTOMER
DATA
FOCUS ON
STRATEGY
OPTIMIZE
YOUR
EFFORTS
PREDICITVE
ANALYTICS
PROGRAM
MATIC
BUYING
REALTIME
BIDDING
Key challenges for 2015
CREATING REAL VALUE
Hvala
andraz.stalec@red-orbit.com

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inOrbit 2015: Growth hacking your way to success