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Turn to data-driven:
the first 6 months
simon@goopti.com
@sbelak
• Low cost on demand transports
• Mainly to and from airports
• Two-sided marketplace
• Secret sauce: 

packaging + smart routing + risk management
!
Comfort of a taxi for the price of a bus.
Goal: can reconstruct every touchpoint
and context (internal and external)
Invest in robust ETL
Quick wins buy <3
Quick wins
• Find something that is loosing money
• Find a conversion optimization
!
Quick wins should be obvious in hind site (and yet
nobody thought of them until you came along)
From reports to real-time
thinking support:
• 2 min
• 20 min
• fail
• project
Minimize
analysis
friction
Analyse analysing
⥁Experiment!
life-cycle
learn
buildmeasure
Measure once,
question twice
Experiment tracking
There is no such thing as a
throwaway
• Reusability
• Audit trail
Have means to quickly and
frictionlessly share analysis
(and keep it up to date).
KPIs
With 100 KPIs, none is
key — FOCUS!
One KPI, many
metrics
21
Anscombe's
quartet!
• same mean
• same variance
• same correlation
• same linear regression line
Think in distributions,
not numbers
Your
metrics
capture
external
relations
Becoming data-driven:
a quick checklist
✓ Invest in data gathering
✓ Find quick wins
✓ Be methodological
✓ Focus on one KPI at a time, but change often
✓ Beware of dead salmons
simon@goopti.com

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Turn to data-driven: the first 6 months, Simon Belak