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MARKETERS:

START THINKING LIKE PUBLISHERS &
SOCIALIZERS
Reed Overfelt
Yesterday’s approach:

“GET IN THEIR FACE”
when they’re not looking.
Today’s approach:

“GET FOUND”
when they are looking.
That means you need to be here…
…and here
…and here
…and here
…and don’t forget here
HOW?
thinking like a
marketer or
advertiser…
…START thinking
like a publisher and
socializer.
1 Understand
your buyer!
Understand why executives are different


Have unrelenting demands on their
time



Spend most of their day in meetings



Hate being pitched



Need to sell decisions internally



Trust their peers and inner circle



Are very quick studies
And what executives value


Return on time invested



Outcomes-based content and
conversation



Prescriptive value and case-based
discussions



Peer input and relationships



Connection to experts and high-value
thinking
1
2 Outline your basic
buying cycle!
PIPELINE STAGE
BUYER’S OBJECTIVE

Awareness (TOP)

Prospect knows there’s a problem
that needs to be solved

Consideration (MIDDLE)

Purchase (BOTTOM)

FOLLOW
DOWNLOAD
PARTICIPATE
INQUIRE

ENGAGE

Prospect recognizes a need for a
solution like yours

Prospect seeks solution to their
need; ready to buy

VAGUE NOTION
OF ‘POSSIBLE’
SOLUTION
INTERESTED IN
A SOLUTION

RESEARCHING
VENDORS

EVALUATING
PRODUCTS

NARROWING
FIELD

REFERENCE
CHECK

NEGOTIATING

PURCHASE

KEY OUTCOMES
SUBSCRIBE
OPEN
VIEW
SHARE
3 Map your content
to your buying
cycle!
Conversion is a process, not an
event.
PIPELINE STAGE
BUYER’S OBJECTIVE

Awareness (TOP)

Prospect knows there’s a problem
that needs to be solved
VAGUE NOTION
OF ‘POSSIBLE’
SOLUTION
INTERESTED IN
A SOLUTION

RESEARCHING
VENDORS

EVALUATING
PRODUCTS

NARROWING
FIELD

REFERENCE
CHECK

NEGOTIATING

PURCHASE










Consideration (MIDDLE)

Purchase (BOTTOM)

Prospect recognizes a need for a
solution like yours

Prospect seeks solution to their
need; ready to buy

TREND
REPORTS
ARTICLES

Q&A
WEBINARS

Q&A
EBOOKS

STEP-BY-STEP
WEBINARS

STEP-BY-STEP
EBOOKS

FAQ
SHEETS

DEMO
VIDEOS

FEATURE
GUIDES

CASE
STUDIES

ANALYST
REPORTS

eNEWSLETTER

CUSTOMER
TESTIMONIALS

DATA
SHEETS

DEMOS

ROI

CALCULATORS

CHECKLISTS

KEY OUTCOMES
SUBSCRIBE
OPEN
VIEW
SHARE

FOLLOW
DOWNLOAD
PARTICIPATE
INQUIRE

ENGAGE

PRICE
GUIDES
Create an
4
editorial
calendar
People process information
better in bite-sized chunks.
Schedule your content a little bit at a time…
Content Progression

Schedule

Outcome

Email industry trend report

Day 1

Open, Share, Download

Publish industry trend report messages to Twitter, Facebook Pages, and LinkedIn
Groups

Day 1, 5, 7, 10, 13, 15, 21,
22, 23, 24, & 25

Share , Download

Send weekly e-newsletter

Day 7

Open , Share

Send weekly e-newsletter

Day 14

Open, Share

Send personal invitation to attend industry trend webinar

Day 20

Attend

Publish industry trend webinar messages to Twitter, Facebook Pages, and LinkedIn
Groups

Day 20, 22, 24, 26, 27, 28,
29, & 30

Share, Attend

Send weekly e-newsletter

Day 23

Open

Send link to recorded industry trend webinar

Day 30

View

Publish industry trend webinar recording messages to Twitter, Facebook Pages, and
LinkedIn Groups

Day 30, 32, 34, 36, 38, &
40

Share, Listen

Send weekly e-newsletter

Day 30

Open

Personal invitation to attend product demo webinar

Day 60

Attend, Convert
Create amazing content
5
your buyers care about!
Your target buyers have
interests, problems, questions.

Speak to them!
Tip #1
Get to the point.
Tip #2
Make it matter.

“THE FUTURE DEPENDS ON
WHAT WE DO IN THE PRESENT.”
-Mahatma Gandhi
Tip #3
Tell stories.
Tip #4
Push beyond the normal.
6 Optimize your content for your
buyer & search engines
On average, 8 out of 10
people read a headline.
But only 2 will decide to read
the full copy.
92%

of online users first use search engines to
look for services and products
Off-Page SEO

On-Page SEO

Ranking Algorithm
f(n)

=

Relevance

+

Authority
7 Publish and socialize
your content in the
right places
?
Disclaimer: Use of social media company icons is for instructional purposes only and in no
way implies an association or partnership with any of the individual companies, or approval,
sponsorship, or endorsement by any of the individual companies.
Channel #1:

Blogging
Blog, and blog often.
Channel #2:

LinkedIn
Disclaimer: Use of social media company icons is for instructional purposes only and in no
way implies an association or partnership with any of the individual companies, or approval,
sponsorship, or endorsement by any of the individual companies.
LinkedIn is a must
for B2B marketers.
Disclaimer: Use of social media company icons is for instructional purposes only and in no
way implies an association or partnership with any of the individual companies, or approval,
sponsorship, or endorsement by any of the individual companies.
Channel #3:

Facebook
Facebook is an effective B2B
marketing tool. It’s just not
as good as some of the
others (yet!).
Disclaimer: Use of social media company icons is for instructional purposes only and in no
way implies an association or partnership with any of the individual companies, or approval,
sponsorship, or endorsement by any of the individual companies.
Channel #4:

Twitter
Disclaimer: Use of social media company icons is for instructional purposes only and in no
way implies an association or partnership with any of the individual companies, or approval,
sponsorship, or endorsement by any of the individual companies.
SOURCE: EMARKETER, APRIL 2011
Twitter = influence.

Start tweeting relevant, original
content you want to be shared!
Channel #5:

Paid Search
Paid search is a
great way to get
your content found
fast.
Organic is still best long term!
Channel #6, 7 & 8:

Disclaimer: Use of social media company icons is for instructional purposes only and in no
way implies an association or partnership with any of the individual companies, or approval,
sponsorship, or endorsement by any of the individual companies.

Google+
Pinterest
Instagram
8

Keep score and measure
everything!
If you cannot measure it,
You cannot improve it.
- Lord Kelvin
Social Media
Social Media

Email

Organic

PPC

Display

Landing Page

14%
Conversion
Rate

22%
Conversion
Rate

32%
Conversion
Rate

25%
Conversion
Rate

9%
Conversion
Rate
1

Understand Your Buyer

2

Outline Your Buying Cycle

3

Let’s
recap

Map Your Content

4
5

6
7

8

Create an Editorial Calendar
Create Amazing Content
Optimize Your Content
Publish and Socialize

Measure Everything
ARE YOU READY TO

GROW

YOUR COMPANY?

CONNECT WITH ME TODAY

http://www.linkedin.com/in/reedoverfelt
Image Sources
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Slides 3 & 4: Source: Marketo Report “The Ultimate Revenue Engine”
Slide 11: Purchased from iStockphoto (http://www.istockphoto.com/license)
Slide 12: c/o http://www.free-desktop-backgrounds.net/Miscellaneous-pictures/Signs-wallpaper-images/Stop-sign.html
Slide 13 - PImage source - Purchased from iStockphoto (http://www.istockphoto.com/license)
Slide 14 - Image source - Purchased from iStockphoto (http://www.istockphoto.com/license)
Slide 15 - Purchased from iStockphoto http://www.istockphoto.com/license
Slides 16-20- Purchased from iStockphoto http://www.istockphoto.com/license
Slide 19 - Social icon graphic created by YMKM Agency, LLC; Mouse image courtesy of Microsoft clipart
Slide 22 - Purchased from ShutterStock http://www.shutterstock.com/licensing.mhtml
Slide 23 - Purchased from ShutterStock http://www.shutterstock.com/licensing.mhtml
Slide 24 - FullQuota
Slides 25-27, 58 - Courtesy of Microsoft clipart + YMKM Agency LLC illustration
Slide 27: Courtesy of psdgraphics.com
Slide 28; Public Domain: http://commons.wikimedia.org/wiki/File:Juhu_1944.jpg
Slide 29: Purchased at Dreamstime.com: http://www.dreamstime.com/terms
Slide 30: Purchased at Dreamstime.com: http://www.dreamstime.com/terms
Slide 31: Purchased from iStockphoto http://www.istockphoto.com/license
Slide 36: Purchased from iStockphoto (http://www.istockphoto.com/license)
Slide 37: Purchased from iStockphoto (http://www.istockphoto.com/license)
Slide 38: courtesy Social Icon Studio http://www.socialiconstudio.com/2010/11/3d-side-view-free-social-icons.html
Slide 39-41: Hubspot: State of Inbound Marketing Report 2011
Slide 42:from Microsoft clipart + YMKM Agency LLC illustration
Slide 43: courtesy Social Icon Studio http://www.socialiconstudio.com/2010/11/3d-side-view-free-social-icons.html
Slide 44 & 45: Hubspot: State of Inbound Marketing Report 2011
Slide 46 & 47: courtesy Social Icon Studio http://www.socialiconstudio.com/2010/11/3d-side-view-free-social-icons.html
Slide 48: Source: COMSOURCE, FEBRUARY , 2011
Slide 49 & 50: Hubspot: State of Inbound Marketing Report 2011
Slide 51: courtesy IconFinder http://www.iconfinder.com/icondetails/58857/128/facebook_icon
Slide 52: urtesy IconArchive http://www.iconarchive.com/show/vector-twitter-icons-by-iconshock/twitter-3d-icon.html
Slide 53: Source: EMARKETER, April 2011
Slide 54-56:Hubspot: State of Inbound Marketing Report 2011
Slide 57: Image: courtesy IconArchive http://www.iconarchive.com/show/vector-twitter-icons-by-iconshock/twitter-3d-icon.html
Slide 58: Image source - Purchased from iStockphoto (http://www.istockphoto.com/license)
Slide 60: Purchased from iStockphoto (http://www.istockphoto.com/license)
Slide 62:Image source - http://en.wikipedia.org/wiki/File:Lord_Kelvin_photograph.jpg
Slide 63: Source: Hubspot, Conversion Centered Design – Essential Elements of High Converting Landing Pages

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Marketers start thinking like a publisher and socializer

  • 1. MARKETERS: START THINKING LIKE PUBLISHERS & SOCIALIZERS Reed Overfelt
  • 2.
  • 3. Yesterday’s approach: “GET IN THEIR FACE” when they’re not looking. Today’s approach: “GET FOUND” when they are looking.
  • 4. That means you need to be here…
  • 10. thinking like a marketer or advertiser…
  • 11. …START thinking like a publisher and socializer.
  • 13. Understand why executives are different  Have unrelenting demands on their time  Spend most of their day in meetings  Hate being pitched  Need to sell decisions internally  Trust their peers and inner circle  Are very quick studies
  • 14. And what executives value  Return on time invested  Outcomes-based content and conversation  Prescriptive value and case-based discussions  Peer input and relationships  Connection to experts and high-value thinking
  • 15. 1 2 Outline your basic buying cycle!
  • 16. PIPELINE STAGE BUYER’S OBJECTIVE Awareness (TOP) Prospect knows there’s a problem that needs to be solved Consideration (MIDDLE) Purchase (BOTTOM) FOLLOW DOWNLOAD PARTICIPATE INQUIRE ENGAGE Prospect recognizes a need for a solution like yours Prospect seeks solution to their need; ready to buy VAGUE NOTION OF ‘POSSIBLE’ SOLUTION INTERESTED IN A SOLUTION RESEARCHING VENDORS EVALUATING PRODUCTS NARROWING FIELD REFERENCE CHECK NEGOTIATING PURCHASE KEY OUTCOMES SUBSCRIBE OPEN VIEW SHARE
  • 17. 3 Map your content to your buying cycle!
  • 18. Conversion is a process, not an event.
  • 19. PIPELINE STAGE BUYER’S OBJECTIVE Awareness (TOP) Prospect knows there’s a problem that needs to be solved VAGUE NOTION OF ‘POSSIBLE’ SOLUTION INTERESTED IN A SOLUTION RESEARCHING VENDORS EVALUATING PRODUCTS NARROWING FIELD REFERENCE CHECK NEGOTIATING PURCHASE         Consideration (MIDDLE) Purchase (BOTTOM) Prospect recognizes a need for a solution like yours Prospect seeks solution to their need; ready to buy TREND REPORTS ARTICLES Q&A WEBINARS Q&A EBOOKS STEP-BY-STEP WEBINARS STEP-BY-STEP EBOOKS FAQ SHEETS DEMO VIDEOS FEATURE GUIDES CASE STUDIES ANALYST REPORTS eNEWSLETTER CUSTOMER TESTIMONIALS DATA SHEETS DEMOS ROI CALCULATORS CHECKLISTS KEY OUTCOMES SUBSCRIBE OPEN VIEW SHARE FOLLOW DOWNLOAD PARTICIPATE INQUIRE ENGAGE PRICE GUIDES
  • 21. People process information better in bite-sized chunks.
  • 22. Schedule your content a little bit at a time… Content Progression Schedule Outcome Email industry trend report Day 1 Open, Share, Download Publish industry trend report messages to Twitter, Facebook Pages, and LinkedIn Groups Day 1, 5, 7, 10, 13, 15, 21, 22, 23, 24, & 25 Share , Download Send weekly e-newsletter Day 7 Open , Share Send weekly e-newsletter Day 14 Open, Share Send personal invitation to attend industry trend webinar Day 20 Attend Publish industry trend webinar messages to Twitter, Facebook Pages, and LinkedIn Groups Day 20, 22, 24, 26, 27, 28, 29, & 30 Share, Attend Send weekly e-newsletter Day 23 Open Send link to recorded industry trend webinar Day 30 View Publish industry trend webinar recording messages to Twitter, Facebook Pages, and LinkedIn Groups Day 30, 32, 34, 36, 38, & 40 Share, Listen Send weekly e-newsletter Day 30 Open Personal invitation to attend product demo webinar Day 60 Attend, Convert
  • 23. Create amazing content 5 your buyers care about!
  • 24. Your target buyers have interests, problems, questions. Speak to them!
  • 25. Tip #1 Get to the point.
  • 26. Tip #2 Make it matter. “THE FUTURE DEPENDS ON WHAT WE DO IN THE PRESENT.” -Mahatma Gandhi
  • 28. Tip #4 Push beyond the normal.
  • 29. 6 Optimize your content for your buyer & search engines
  • 30. On average, 8 out of 10 people read a headline.
  • 31. But only 2 will decide to read the full copy.
  • 32. 92% of online users first use search engines to look for services and products
  • 33. Off-Page SEO On-Page SEO Ranking Algorithm f(n) = Relevance + Authority
  • 34. 7 Publish and socialize your content in the right places
  • 35. ? Disclaimer: Use of social media company icons is for instructional purposes only and in no way implies an association or partnership with any of the individual companies, or approval, sponsorship, or endorsement by any of the individual companies.
  • 37.
  • 38.
  • 39.
  • 40. Blog, and blog often.
  • 41. Channel #2: LinkedIn Disclaimer: Use of social media company icons is for instructional purposes only and in no way implies an association or partnership with any of the individual companies, or approval, sponsorship, or endorsement by any of the individual companies.
  • 42.
  • 43.
  • 44. LinkedIn is a must for B2B marketers. Disclaimer: Use of social media company icons is for instructional purposes only and in no way implies an association or partnership with any of the individual companies, or approval, sponsorship, or endorsement by any of the individual companies.
  • 46.
  • 47.
  • 48.
  • 49. Facebook is an effective B2B marketing tool. It’s just not as good as some of the others (yet!). Disclaimer: Use of social media company icons is for instructional purposes only and in no way implies an association or partnership with any of the individual companies, or approval, sponsorship, or endorsement by any of the individual companies.
  • 50. Channel #4: Twitter Disclaimer: Use of social media company icons is for instructional purposes only and in no way implies an association or partnership with any of the individual companies, or approval, sponsorship, or endorsement by any of the individual companies.
  • 52.
  • 53.
  • 54.
  • 55. Twitter = influence. Start tweeting relevant, original content you want to be shared!
  • 57. Paid search is a great way to get your content found fast. Organic is still best long term!
  • 58. Channel #6, 7 & 8: Disclaimer: Use of social media company icons is for instructional purposes only and in no way implies an association or partnership with any of the individual companies, or approval, sponsorship, or endorsement by any of the individual companies. Google+ Pinterest Instagram
  • 59. 8 Keep score and measure everything!
  • 60. If you cannot measure it, You cannot improve it. - Lord Kelvin
  • 61. Social Media Social Media Email Organic PPC Display Landing Page 14% Conversion Rate 22% Conversion Rate 32% Conversion Rate 25% Conversion Rate 9% Conversion Rate
  • 62. 1 Understand Your Buyer 2 Outline Your Buying Cycle 3 Let’s recap Map Your Content 4 5 6 7 8 Create an Editorial Calendar Create Amazing Content Optimize Your Content Publish and Socialize Measure Everything
  • 63. ARE YOU READY TO GROW YOUR COMPANY? CONNECT WITH ME TODAY http://www.linkedin.com/in/reedoverfelt
  • 64. Image Sources • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Slides 3 & 4: Source: Marketo Report “The Ultimate Revenue Engine” Slide 11: Purchased from iStockphoto (http://www.istockphoto.com/license) Slide 12: c/o http://www.free-desktop-backgrounds.net/Miscellaneous-pictures/Signs-wallpaper-images/Stop-sign.html Slide 13 - PImage source - Purchased from iStockphoto (http://www.istockphoto.com/license) Slide 14 - Image source - Purchased from iStockphoto (http://www.istockphoto.com/license) Slide 15 - Purchased from iStockphoto http://www.istockphoto.com/license Slides 16-20- Purchased from iStockphoto http://www.istockphoto.com/license Slide 19 - Social icon graphic created by YMKM Agency, LLC; Mouse image courtesy of Microsoft clipart Slide 22 - Purchased from ShutterStock http://www.shutterstock.com/licensing.mhtml Slide 23 - Purchased from ShutterStock http://www.shutterstock.com/licensing.mhtml Slide 24 - FullQuota Slides 25-27, 58 - Courtesy of Microsoft clipart + YMKM Agency LLC illustration Slide 27: Courtesy of psdgraphics.com Slide 28; Public Domain: http://commons.wikimedia.org/wiki/File:Juhu_1944.jpg Slide 29: Purchased at Dreamstime.com: http://www.dreamstime.com/terms Slide 30: Purchased at Dreamstime.com: http://www.dreamstime.com/terms Slide 31: Purchased from iStockphoto http://www.istockphoto.com/license Slide 36: Purchased from iStockphoto (http://www.istockphoto.com/license) Slide 37: Purchased from iStockphoto (http://www.istockphoto.com/license) Slide 38: courtesy Social Icon Studio http://www.socialiconstudio.com/2010/11/3d-side-view-free-social-icons.html Slide 39-41: Hubspot: State of Inbound Marketing Report 2011 Slide 42:from Microsoft clipart + YMKM Agency LLC illustration Slide 43: courtesy Social Icon Studio http://www.socialiconstudio.com/2010/11/3d-side-view-free-social-icons.html Slide 44 & 45: Hubspot: State of Inbound Marketing Report 2011 Slide 46 & 47: courtesy Social Icon Studio http://www.socialiconstudio.com/2010/11/3d-side-view-free-social-icons.html Slide 48: Source: COMSOURCE, FEBRUARY , 2011 Slide 49 & 50: Hubspot: State of Inbound Marketing Report 2011 Slide 51: courtesy IconFinder http://www.iconfinder.com/icondetails/58857/128/facebook_icon Slide 52: urtesy IconArchive http://www.iconarchive.com/show/vector-twitter-icons-by-iconshock/twitter-3d-icon.html Slide 53: Source: EMARKETER, April 2011 Slide 54-56:Hubspot: State of Inbound Marketing Report 2011 Slide 57: Image: courtesy IconArchive http://www.iconarchive.com/show/vector-twitter-icons-by-iconshock/twitter-3d-icon.html Slide 58: Image source - Purchased from iStockphoto (http://www.istockphoto.com/license) Slide 60: Purchased from iStockphoto (http://www.istockphoto.com/license) Slide 62:Image source - http://en.wikipedia.org/wiki/File:Lord_Kelvin_photograph.jpg Slide 63: Source: Hubspot, Conversion Centered Design – Essential Elements of High Converting Landing Pages