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Linda Naiman, CreativityatWork.com
THE 7 HABITS OF
HIGHLY CREATIVE
LEADERS
Presented by Linda Naiman

Founder of Creativity at Work
Smart Savvy LeaderLounge

June 29, 2016
Linda Naiman, CreativityatWork.com
Defining Creativity
Creativity is the act of turning new and imaginative ideas
into reality. Creativity involves two processes: thinking,
then producing. If you have ideas but don’t act on them,
you are imaginative but not creative.
Linda Naiman, CreativityatWork.com
Linda Naiman, CreativityatWork.com© Linda Naiman | Creativity at Work.com
Creativity is a practice

We learn to be creative
by experimenting,
exploring, questioning
assumptions, using
imagination and
synthesizing
information.
Source: T.M. Amabile,

Harvard Business Review Oct. 98
Creativity
Motivation
Creative-
thinking 

Skills

Imagination
Expertise
Knowledge:

Technical,

procedural &

intellectual
Intrinsic / Extrinsic 

Linda Naiman, CreativityatWork.com
Linda Naiman, CreativityatWork.com
The role of the Director
is to create a space
where the actors and
actresses can become
more than they’ve ever
been before, more than
they’ve dreamed of
being.


—Robert Altman, Oscar acceptance
speech

Cultivating Creativity at Work
Linda Naiman, CreativityatWork.com
“My job as a manager is to
create a fertile environment,
keep it healthy, and watch for
the things that undermine it.”
“Candor is the secret weapon
to great results.”

—Ed Catmull president of Pixar
Animation Studios and Walt
Disney Animation Studios. 

Cultivating Creativity at Work
Linda Naiman, CreativityatWork.com
“My role has been
to pick good
people, and give
them the maximum
authority and
responsibility.” 

—Sam Walton
Linda Naiman, CreativityatWork.com
“Great leaders of innovation are not visionaries who set
direction and inspire others to follow. Instead, they create
the context in which others are both willing and able to
innovate. As one leader said, “My job is to set the stage,
not to perform on it.”

—Linda A Hill, author, professor at Harvard Business
School
Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com
Yes, and…. 

Listen for Brilliance
Tell me more..
Yes, what if..

What I like about this is...

Let’s play with this…

Let’s explore this some more

What else?

Idea Busters:
Yes, but...
Are you serious?
We’ve never done it 

that way
It’s not in the budget
It’ll never work
Setting the stage
Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com
The ability to come up with new
ideas is a defining characteristic of
creative and innovative leaders.
You could be as innovative and
impactful as the most creative
people in business – if you change
your behavior and develop these 7
habits....
Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com
5 Discovery Skills of Disruptive
Innovators
Innovator’s DNA 

1. Associating
2. Questioning
3. Observing
4. Experimenting
5. Networking
“Entrepreneurs (who are also CEOs) spend 50% more
time on these discovery activities than do CEOs with
no track record for innovation.”

— Innovator’s DNA by Clayton M. Christensen et al. 

A disruptive innovation is an
innovation that helps create
a new market and value
network, and eventually
goes on to disrupt an
existing market and value
network, displacing an
earlier technology.
Linda Naiman, CreativityatWork.com
“Creativity is just connecting
things.”

—Steve Jobs
Habit #1: Associating — the #1 skill
that separates innovators from non-
creatives
Linda Naiman, CreativityatWork.com
Practice your ABCDs: Always Be Connecting Dots.
Linda Naiman, CreativityatWork.com
Habit #2: Questioning
Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com
"You don't invent the
answers, you reveal the
answers by finding the
right questions.“

- Jonas Salk
Linda Naiman, CreativityatWork.com
Master the art of
Linda Naiman, CreativityatWork.com
Linda Naiman, CreativityatWork.com
What is?
Why?
What if?
What else?
What wows?
What works?
Why not?
photographs by Michael Maggs
Linda Naiman, CreativityatWork.com
Habit #3: Observing
“All our
knowledge has
its origin in our
perceptions.” 

— Leonardo
da Vinci

Visual Literacy through Art History Ed: Yale, NYPD
Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com
“Observation is the big game
changer in our company.”
— Scott Cook, founder, Intuit
Two key observations:
• Wife’s frustration on keeping track of
their finances
• Sneak peek at Apple Lisa
Linda Naiman, CreativityatWork.com
Visual Thinking: The Power of Art ignites imagination
and creativity-crucial components of innovation.
Art puts us in touch with our humanity, and giving
people the freedom to express their inner artist at
work helps them tap into meaning, purpose,
energy and enthusiasm.
Linda Naiman, CreativityatWork.com
106,000 aluminum cans
used in the U.S. every
thirty seconds.
Running the Numbers: An
American Self-Portrait by
photographic artist Chris
Jordan.
Linda Naiman, CreativityatWork.com
32,000 Barbies = The
number of elective
breast augmentations
performed monthly in
2006.
Chris Jorden
Linda Naiman, CreativityatWork.com
9 Faces
Linda Naiman, CreativityatWork.com
Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com
Habit #4: Experimenting
Three ways that innovators experiment:
1. Try out new experiences
2. Take apart products, processes, and
Ideas
3. Test ideas through pilots and
prototypes
“Think big, act small, fail fast; learn rapidly.” —Agile Mantra
Linda Naiman, CreativityatWork.com
“Effective prototyping may
be the most valuable core
competence an innovative
organization can have.”
Think about It. Innovation =
Reaction to the Prototype
—Michael Schrage, MIT
Prototype
Linda Naiman, CreativityatWork.com
Give permission to try
something new
“You have permission to try
something new…don’t wait
for the invitation. There are a
lot of opportunities to grab. If
you see a better way, you
have an obligation to do it.” 

—Beth Comstock, vice chair
of General Electric
Listen for Brilliance in others
“Force people to
LISTEN to each
other.”
—Miles Davis


Linda Naiman, CreativityatWork.com
Habit # 5: Networking
Discovery driven executives network to:
• Learn new, surprising things
• Gain new perspectives
• Test Ideas “in process”
• Target experts and non-experts with very different
backgrounds and perspectives
Linda Naiman, CreativityatWork.com
Habit #6: Frame opportunity areas
Start with the phrase “HOW MIGHT WE...?”
Linda Naiman, CreativityatWork.com
Getting the right
framing is the
only way to
create the right
solution.
Reframing the role of manager
My job was not to have the
answer, but to give my
team whatever they
needed to create the
answer. It was a shift from
the way management is
generally thought of, where
as a senior manager you
must have the answer.
—Claudia Kotchka: 

(Former) Chief Barrier
Buster at P&G
“Creativity is about
how you set your
team up for success.”
Linda Naiman, CreativityatWork.com
Habit #7:
What is the best way to
motivate employees to do
creative work? 
Linda Naiman, CreativityatWork.com
1. Psychological safety: Can we take risks on this team without
feeling insecure or embarrassed?
2. Dependability: Can we count on each other to do high quality
work on time?
3. Structure & clarity: Are goals, roles, and execution plans on
our team clear?
4. Meaning of work: Are we working on something that is
personally important for each of us?
5. Impact of work: Do we fundamentally believe that the work
we’re doing matters?
Source: Google re:Work
https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/
(Retrieved Jan12, 2016)
5 questions to ask your team:
Linda Naiman, CreativityatWork.com
"A leader is best when people barely know he exists, when
his work is done, his aim fulfilled, they will say: we did it
ourselves." —Lao Tzu
Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com
How would
you summarize
the 7 habits?
What will 

you put 

into practice?
Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com
Let’s connect!
CreativityatWork.com

Consulting | Training | Coaching

LN@CreativityatWork.com

Tel: +1 604-327-1565

@LindaNaiman

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7 Habits Of Highly Creative Leaders

  • 1. Linda Naiman, CreativityatWork.com THE 7 HABITS OF HIGHLY CREATIVE LEADERS Presented by Linda Naiman
 Founder of Creativity at Work Smart Savvy LeaderLounge
 June 29, 2016
  • 2. Linda Naiman, CreativityatWork.com Defining Creativity Creativity is the act of turning new and imaginative ideas into reality. Creativity involves two processes: thinking, then producing. If you have ideas but don’t act on them, you are imaginative but not creative.
  • 4. Linda Naiman, CreativityatWork.com© Linda Naiman | Creativity at Work.com Creativity is a practice
 We learn to be creative by experimenting, exploring, questioning assumptions, using imagination and synthesizing information. Source: T.M. Amabile, Harvard Business Review Oct. 98 Creativity Motivation Creative- thinking 
 Skills Imagination Expertise Knowledge: Technical,
 procedural &
 intellectual Intrinsic / Extrinsic 

  • 6. Linda Naiman, CreativityatWork.com The role of the Director is to create a space where the actors and actresses can become more than they’ve ever been before, more than they’ve dreamed of being. 
 —Robert Altman, Oscar acceptance speech
 Cultivating Creativity at Work
  • 7. Linda Naiman, CreativityatWork.com “My job as a manager is to create a fertile environment, keep it healthy, and watch for the things that undermine it.” “Candor is the secret weapon to great results.” —Ed Catmull president of Pixar Animation Studios and Walt Disney Animation Studios. Cultivating Creativity at Work
  • 8. Linda Naiman, CreativityatWork.com “My role has been to pick good people, and give them the maximum authority and responsibility.” 
 —Sam Walton
  • 9. Linda Naiman, CreativityatWork.com “Great leaders of innovation are not visionaries who set direction and inspire others to follow. Instead, they create the context in which others are both willing and able to innovate. As one leader said, “My job is to set the stage, not to perform on it.” —Linda A Hill, author, professor at Harvard Business School
  • 10. Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com Yes, and…. 
 Listen for Brilliance Tell me more.. Yes, what if.. What I like about this is... Let’s play with this… Let’s explore this some more What else? Idea Busters: Yes, but... Are you serious? We’ve never done it 
 that way It’s not in the budget It’ll never work Setting the stage
  • 11. Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com The ability to come up with new ideas is a defining characteristic of creative and innovative leaders. You could be as innovative and impactful as the most creative people in business – if you change your behavior and develop these 7 habits....
  • 12. Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com 5 Discovery Skills of Disruptive Innovators Innovator’s DNA 1. Associating 2. Questioning 3. Observing 4. Experimenting 5. Networking “Entrepreneurs (who are also CEOs) spend 50% more time on these discovery activities than do CEOs with no track record for innovation.”
 — Innovator’s DNA by Clayton M. Christensen et al. A disruptive innovation is an innovation that helps create a new market and value network, and eventually goes on to disrupt an existing market and value network, displacing an earlier technology.
  • 13. Linda Naiman, CreativityatWork.com “Creativity is just connecting things.” —Steve Jobs Habit #1: Associating — the #1 skill that separates innovators from non- creatives
  • 14. Linda Naiman, CreativityatWork.com Practice your ABCDs: Always Be Connecting Dots.
  • 16. Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com "You don't invent the answers, you reveal the answers by finding the right questions.“ - Jonas Salk
  • 19. Linda Naiman, CreativityatWork.com What is? Why? What if? What else? What wows? What works? Why not? photographs by Michael Maggs
  • 20. Linda Naiman, CreativityatWork.com Habit #3: Observing “All our knowledge has its origin in our perceptions.” — Leonardo da Vinci Visual Literacy through Art History Ed: Yale, NYPD
  • 21. Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com “Observation is the big game changer in our company.” — Scott Cook, founder, Intuit Two key observations: • Wife’s frustration on keeping track of their finances • Sneak peek at Apple Lisa
  • 22. Linda Naiman, CreativityatWork.com Visual Thinking: The Power of Art ignites imagination and creativity-crucial components of innovation. Art puts us in touch with our humanity, and giving people the freedom to express their inner artist at work helps them tap into meaning, purpose, energy and enthusiasm.
  • 23. Linda Naiman, CreativityatWork.com 106,000 aluminum cans used in the U.S. every thirty seconds. Running the Numbers: An American Self-Portrait by photographic artist Chris Jordan.
  • 24. Linda Naiman, CreativityatWork.com 32,000 Barbies = The number of elective breast augmentations performed monthly in 2006. Chris Jorden
  • 27. Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com Habit #4: Experimenting Three ways that innovators experiment: 1. Try out new experiences 2. Take apart products, processes, and Ideas 3. Test ideas through pilots and prototypes “Think big, act small, fail fast; learn rapidly.” —Agile Mantra
  • 28. Linda Naiman, CreativityatWork.com “Effective prototyping may be the most valuable core competence an innovative organization can have.” Think about It. Innovation = Reaction to the Prototype —Michael Schrage, MIT Prototype
  • 29. Linda Naiman, CreativityatWork.com Give permission to try something new “You have permission to try something new…don’t wait for the invitation. There are a lot of opportunities to grab. If you see a better way, you have an obligation to do it.” —Beth Comstock, vice chair of General Electric
  • 30. Listen for Brilliance in others “Force people to LISTEN to each other.” —Miles Davis 

  • 31. Linda Naiman, CreativityatWork.com Habit # 5: Networking Discovery driven executives network to: • Learn new, surprising things • Gain new perspectives • Test Ideas “in process” • Target experts and non-experts with very different backgrounds and perspectives
  • 32. Linda Naiman, CreativityatWork.com Habit #6: Frame opportunity areas Start with the phrase “HOW MIGHT WE...?”
  • 33. Linda Naiman, CreativityatWork.com Getting the right framing is the only way to create the right solution.
  • 34. Reframing the role of manager My job was not to have the answer, but to give my team whatever they needed to create the answer. It was a shift from the way management is generally thought of, where as a senior manager you must have the answer. —Claudia Kotchka: 
 (Former) Chief Barrier Buster at P&G “Creativity is about how you set your team up for success.”
  • 35. Linda Naiman, CreativityatWork.com Habit #7: What is the best way to motivate employees to do creative work? 
  • 36. Linda Naiman, CreativityatWork.com 1. Psychological safety: Can we take risks on this team without feeling insecure or embarrassed? 2. Dependability: Can we count on each other to do high quality work on time? 3. Structure & clarity: Are goals, roles, and execution plans on our team clear? 4. Meaning of work: Are we working on something that is personally important for each of us? 5. Impact of work: Do we fundamentally believe that the work we’re doing matters? Source: Google re:Work https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-team/ (Retrieved Jan12, 2016) 5 questions to ask your team:
  • 37. Linda Naiman, CreativityatWork.com "A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves." —Lao Tzu
  • 38. Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com How would you summarize the 7 habits? What will 
 you put 
 into practice?
  • 39. Linda Naiman, CreativityatWork.comLinda Naiman CreativityatWork.com Let’s connect! CreativityatWork.com Consulting | Training | Coaching LN@CreativityatWork.com Tel: +1 604-327-1565 @LindaNaiman