Augmenting objects with Internet of Things services: towards new design issues

Augmenting objects with IOT services:
towards new design issues
Pierrick Thébault, PhD candidate
Arts et Métiers ParisTech March 2012
Alcatel-Lucent Bell Labs France

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COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

ABOUT ME
HELLO

Bell Labs France
Application Studio

Pierrick Thébault
Designer
PhD candidate at Arts et Métiers ParisTech
Thesis supervisors: Pr. Simon Richir,
I do research in ubiquitous computing,
Dr. Henri Samier, Dr. David Bihanic
interaction design and user experience
Industrial tutor: Frédérique Pain
design for smart objects and
environments. Thesis defense: november 2012


AGENDA

1.  Context
2.  Augmenting objects
3.  Explorations
4.  Design issues

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1.
CONTEXT

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CONTEXT
THE INTERNET OF THINGS

http://www.youtube.com/watch?v=kq8wcjQYW90&feature=related

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CONTEXT
INTERNET OF THINGS SERVICES

DESKTOP-BASED
TO MONITOR OBJECTS
Social networks of things, smart metering and life
logging tools, inventory and goods tracking
systems…

ENVIRONMENT-BASED
TO ORCHESTRATE OBJECTS
SERVICES Automation and assisted living systems, reconfigurations for
ambience sharing or communication purposes, personalization
of content delivery according to social preferences and
presence…

OBJECT-BASED
TO AUGMENT OBJECTS
Adding a social dimension, enhancing awareness with
open data, suggesting short interactions with Web
services, facilitating data circulation among objects…

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CONTEXT
AUGMENTING OBJECTS…

Botanicalls
Mediacup 6th sense Oasis project

Physical augmentation Digital augmentation

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CONTEXT
… WITH SERVICES

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CONTEXT
A NEW PARADIGM

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2.
AUGMENTED OBJECTS

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AUGMENTED OBJECTS
HOW TO TELL THE DIFFERENCE?

?

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AUGMENTED OBJECTS
THE ISSUE OF COMPREHENSIBILITY...

SCRUTABILITY EXTERNAL LEGIBILITY
the ability of a user to interrogate her a property of user interfaces that
user model in order to understand the affects the ability of non-participating
system’s behaviour. observers to understand the context
K. Cheverst, H. E. Byun, D. Fitton, C. Sas, C. Kray, et N. Villar,
« Exploring issues of user model transparency and proactive
of a user's actions.
behaviour in an office environment control system », User J. B. Zigelbaum, « Mending fractured spaces : external legibility
Modeling and User-Adapted Interaction, vol. 15, no. 3, p. 235– and seamlessness in interface design », 2008. [Online].
273, 2005. Available: http://dspace.mit.edu/handle/1721.1/46586.

INTELLIGIBILITY
characteristic of systems that seek to act upon what they infer about the context
must be able to represent to their users what they know, how they know it, and
what they are doing about it.
V. Bellotti et K. Edwards, « Intelligibility and accountability: human considerations in context-aware systems », Human-Computer
Interaction, vol. 16, no. 2-4, p. 193–212, 2001.

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AUGMENTED OBJECTS
… AND CONTROLLABILITY

observability, where users can evaluate the
state of the system at a certain point in time

traceability, where users can trace what is
going during a certain period (e.g., the event
flow)

controllability, where users can trace, observe
and intervene.

J. Coutaz, « Meta-user interfaces for ambient spaces », Task Models and Diagrams for Users Interface
Design, p. 1–15, 2007.

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AUGMENTED OBJECTS
FUNCTIONS & INTERACTIONS

Functional relation

ENHANCEMENT COMPLEMENT UNRELATED

Interaction relation

NATURAL INTUITIVE UNRELATED

P. Chi, J. Chen, S. Liu, et H. Chu, « Designing Smart Living Objects–Enhancing vs. Distracting
Traditional Human–Object Interaction », Human-Computer Interaction. Interaction Platforms and
Techniques, p. 788–797, 2007.

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3.
EXPLORATIONS

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EXPLORATIONS
WHAT ABOUT OUR ALARM CLOCK?

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EXPLORATIONS
HACKING THE OBJECT

APP
APP

USER INTERFACE

ACTIONS

PRIMARY FUNCTIONS

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EXPLORATIONS
REDESIGNING THE OBJECT

USER INTERFACE

APP

ACTIONS

PRIMARY FUNCTIONS

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EXPLORATIONS
EXPLODING THE OBJECT

USER INTERFACE

ACTIONS
+
SHAPE

APP

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EXPLORATIONS
CHANGING THE SHAPE OF THE OBJECT

App APP

ACTIONS

USER INTERFACE

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EXPLORATIONS
BRIDGING THE DIGITAL & PHYSICAL WORLDS
Augmented object Augmented object Modular object Dynamic object

APP USER INTERFACE
APP USER INTERFACE
ACTIONS
USER INTERFACE APPS App APP
+
ACTIONS ACTIONS SHAPE
ACTIONS
PRIMARY FUNCTIONS PRIMARY FUNCTIONS APP
USER INTERFACE

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EXPLORATIONS
DESIGN SPACE
Embedded
representation
(of services)

Modular Existing Shape
shape object changing

External
Representation
(of services)

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4.
DESIGN ISSUES

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DESIGN ISSUES
COMPLEXITY & ADOPTION

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DESIGN ISSUES
ADAPTABILITY & CONTEXT

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DESIGN ISSUES
TRANSPARENCY & APPROPRIATION

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DESIGN ISSUES
BEYOND THE "PICTURES UNDER GLASS"

http://worrydream.com/ABriefRantOnTheFutureOfInteractionDesign/

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THANKS !

pierrick.thebault@alcatel-lucent.com

Augmenting objects with Internet of Things services: towards new design issues

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