Today’s competitive retail marketplace is putting renewed interest in retail staffing models and budgets. Store associates are key contributors to the success or failure of brick-and-mortar stores. In many ways, they are a retailer’s most important asset. However, retail employees aren't often provided with the tools to truly empower them. From increasing productivity and efficiency to opening up communication. Here are some of the important reasons why employee empowerment matters for retailers. Sources: http://revunit.com & http://blog.revunit.com/demand-for-retail-employee-empowerment/

1. Employee
Empowerment
THE STRONG DEMAND FOR
BETTER RETAIL EMPLOYEE
EXPERIENCES
Seth Waite | RevUnit.com
Exceptional
VALUE

2. Retail
MARKETPLACE
Today’s competitive retail marketplace is
putting renewed interest in retail staffing
models and budgets. Store associates
are key contributors to the success or
failure of brick-and-mortar stores. In
many ways, they are a retailer’s most
important asset.

3. Unfortunately, retail
employees aren't always
viewed as assets. Maybe
that's because staffing
represents a massive
expense.

4. Recent data shows more than
50% of a typical retailer's
non-inventory expenses go to
labor/employee budgets.
BAIN & COMPANY 2015

5. So it's no wonder retailers are
trying to ease the burden of
employee cost.

6. But, are retailers reducing costs
at the expense of their
customers?

7. Or even more importantly, at the
cost of their greatest asset --
the retail associate

8. Empowerment
IT WORKS FOR RETAILERS
Imagine mobilizing your largest
asset (employees) to improve
productivity, communication,
engagement, and accessibility with
tools to shape the future of your
customer experience.

9. Employee technology
should do more than
"manage" associates.
Enabling employees with
technology transforms
them into agents of
change.

10. This kind of tech turns
brick-and-mortar stores
into more than just profit
centers. They become
labs. Places where
retailers can test and
learn how to improve
omnichannel strategies.

11. Recent data highlights
employers using mobile tech
for employees had 16% higher
productivity.
THE ECONOMIST 2016
16%

12. Additional research highlighted
dramatic improvements in
retention with 23% increases in
job satisfaction.

13. So What Should Retailers
Do About it?

14. Solve problems for
employees by giving
them the tools, tech and
education to empower
them to solve their own
problems.

15. Start by focusing on four
key areas:
1. Productivity
2. Communication
3. Engagement
4. Accessibility

16. Productivity
IN THE HANDS OF EMPLOYEES
Applying new technology to
company operations to help
employees achieve better
execution and do so more
efficiently.

17. Communication
IN THE HANDS OF EMPLOYEES
Connecting geographically
disparate employees so they can
learn from one another and build
lasting relationships.

18. Engagement
IN THE HANDS OF EMPLOYEES
Connecting employees to the
Company Purpose, helping them
feel appreciated and set up for
success.

19. Accessibility
IN THE HANDS OF EMPLOYEES
Provide easy access to the
information employees need to be
effective on the job and get the
most out of their employment
benefits.

20. Focusing on these four
strategic employee
imperatives allows
retailers the opportunity
to create measurable
results in areas
employees and retailers
both care about.

21. "When the connection between
tasks and organizational purpose
is made clear for employees,
performance improves."
JOE SAUMWEBER - REVUNIT CEO

22. How does our retail
organization get started?

23. Building the right tool is
the very first step.
1. Ask your employees
2. Rate by highest impact
3. Involve experts
4. Build small
5. Learn fast
6. Iterate often

24. Research shows nearly 60% of employees
will abandon their corporate apps if the user
experience is poor.

25. Empowerment tools
should make current
workflows easier. It has to
integrate. Out-of-the-box
solutions often struggle to
provide the flexibility and
connectivity necessary for
enterprise employee tools
to actually work.

26. Retail competitiveness is
at an all-time high. Major
retailers are declaring
bankruptcy all the time.
Don't mistake one of
retails' greatest assets for
just a significant cost.

27. Empowered employees
sell 87% more in-stores
according to a two-year
study of over 63,500 retail
sales associates.
The impact is huge.

28. Connect the strong
demand for better
employee empowerment
with the opportunity to
dramatically improve
business.

29. If you need help, contact RevUnit. We've built
employee empowerment ecosystems for the
largest retailers in the world.
Revunit.com
info@revunit.com
@RevunitRetail
(479) 715-6400