We all know that process improvement projects bring clear benefits to the company: less waste, decreased cycle and throughput time, less defects – just to name a few. But determining which projects to undertake for maximum return can be a challenge. Dr. Hefner will present several considerations for selecting which improvement projects to invest in. During this session you will learn: * How to generate process improvement projects based on your business goals * The importance of internal and external customers in identifying improvements * How to prioritize projects with and without direct ROI * How project selection matures over time