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Richard Lucas
10th December 2020
www.richardlucas.com
richardlucas@richardlucas.com
Industry Seminar
Real world management challenges in
startups: processes, culture and leadership
Housekeeping
• Workshop not lecture/participation/ interaction
expected – use the Live Document
• Change screen-name to reflect location/Webcams
on/mute except asking questions, in breakout
• Tools, follow up
• No bad questions
• I will answer e-mails/posts in my FB group
richardlucas.com
Goals
• Share lessons of founding/investing in 34
companies turning GBP10K in maybe GBP10
million, 700 employees, 2 small exits, 3xCEO
• Actionable insights
BUT
• No magic – WWFMMNWFY!
richardlucas.com
Agenda
Background - why this topic matters (getting this
wrong has cost me, may save you millions of
pounds)
Role of leadership in defining, creating and
embedding the culture in participants’ startup
Case study early stage startup
Action orientated check list
richardlucas.com
35 years of success/
failure
35 ventures
19 failures, 16 not yet
failed
Started with about
GBP10K
Invested GBP 1
million and still have
about 900K
Businesses worth ? +
three office buildings
richardlucas.com
richardlucas.com
Why are startups badly managed?
What culture would you want in
your startup
richardlucas.com
Why are startups badly managed?
What culture would you want in your startup
Key priorities (keep it simple)
(what’s a sign of bad culture?)
Two minutes, paste summary into chat
Live document
richardlucas.com
Groups of two: breakout (2-3 mins)
Discuss what culture would you want in your
startup
Notice “type“ differences and measurement
issues
Start thinking about how to instil this culture in
first employees
richardlucas.com
Groups of four (5 mins)
Make combined list of culture goals
Discuss how you are going to
communicate, measure and “enforce”?
them
What are danger signs
Raise difficulties
Choose leader
richardlucas.com
Group discussion
Why getting culture right matters
1 Pre-
2 During-
3 After- business startup/sustaining/
scaling a functioning company
richardlucas.com
Leadership
• Defining and explaining direction, strategy, and
priorities
• How do we organize?
How do we communicate?
• How do we hire (and fire) ? Roles, Teams,
Responsibilities, Management Systems
• Leading by example
• Being fair/not popular
richardlucas.com
Entrepreneurial Leadership
Actionable insights
• Take your leadership skills seriously
• Define and refine your purpose
• Develop LD action plan: (education, youtube,
podcasts, blogs, books, other)
• Critically observe leadership in the world around
you/other organisations/people. What’s
good/bad/I would do better).
• Embed habits into your life style (volunteering,
communication skills, feedback)
• Don’t delegate richardlucas.com
Leadership for entrepreneurs
Leadership for entrepreneurs
What lessons can we learn
from Sivers?
richardlucas.com
My ”Sivers” lessons
Identify and demonstrate the desired
behaviour
Encourage it
Good ideas don’t have to come from the
top
richardlucas.com
Green Energy Case Study
What’s different when you
come into an existing
organization
What are the pluses/ minuses
Green Energy Case Study
Green Energy Case Study
Read the case study (3.5 minutes) and then
make notes on how you would prepare for the
all team meeting?
Questions in chat
Discuss in groups of four
richardlucas.com
Groups of four (5 mins)
How are you going to prepare for the all team meeting ?
• What questions do you have?
What do you want to find out ?
• What are your key priorities and goals in the first hours, days and
months longer term?
• What are you doing to do ?
• How are you going to organise your work, and organise the work
of other people.
• What are you going to measure?
• What are the potential dangers? and upsides?
• What culture do you want to develop in the company, and why?
Choose a leader (be ready to support them)
’An idiot with a plan
can beat a genius without a
plan’
Warren Buffett
Actionable insights
• It’s all BS if the business fails
• You never have a second chance to make a first
impression – Politics and business. They are
assessing you just as you are assessing them.
• Get to know people (identify who you want to
keep)
• Talk to clients – get their voice in the room
• Lower expectations and then beat them
• Don’t make assumptions
richardlucas.com
Concluding remarks
• It isn’t over if you use
the Live doc
• Questions welcome,
Now or later
Leadership and culture matter even if you are not
in charge
richardlucas.com
Richard Lucas
10th December 2020
www.richardlucas.com
richardlucas@richardlucas.com
Industry Seminar
Leadership, Management and
processes in startups
Navy Leadership
Navy Leadership
Participant questions /1
richardlucas.com
Participant questions /2
richardlucas.com

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Real world management challenges workshop at at Judge Business School Cambridge University

  • 1. Richard Lucas 10th December 2020 www.richardlucas.com richardlucas@richardlucas.com Industry Seminar Real world management challenges in startups: processes, culture and leadership
  • 2. Housekeeping • Workshop not lecture/participation/ interaction expected – use the Live Document • Change screen-name to reflect location/Webcams on/mute except asking questions, in breakout • Tools, follow up • No bad questions • I will answer e-mails/posts in my FB group richardlucas.com
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  • 5. Goals • Share lessons of founding/investing in 34 companies turning GBP10K in maybe GBP10 million, 700 employees, 2 small exits, 3xCEO • Actionable insights BUT • No magic – WWFMMNWFY! richardlucas.com
  • 6. Agenda Background - why this topic matters (getting this wrong has cost me, may save you millions of pounds) Role of leadership in defining, creating and embedding the culture in participants’ startup Case study early stage startup Action orientated check list richardlucas.com
  • 7. 35 years of success/ failure 35 ventures 19 failures, 16 not yet failed Started with about GBP10K Invested GBP 1 million and still have about 900K Businesses worth ? + three office buildings richardlucas.com
  • 9. Why are startups badly managed? What culture would you want in your startup richardlucas.com
  • 10. Why are startups badly managed? What culture would you want in your startup Key priorities (keep it simple) (what’s a sign of bad culture?) Two minutes, paste summary into chat Live document richardlucas.com
  • 11. Groups of two: breakout (2-3 mins) Discuss what culture would you want in your startup Notice “type“ differences and measurement issues Start thinking about how to instil this culture in first employees richardlucas.com
  • 12. Groups of four (5 mins) Make combined list of culture goals Discuss how you are going to communicate, measure and “enforce”? them What are danger signs Raise difficulties Choose leader richardlucas.com
  • 13. Group discussion Why getting culture right matters 1 Pre- 2 During- 3 After- business startup/sustaining/ scaling a functioning company richardlucas.com
  • 14. Leadership • Defining and explaining direction, strategy, and priorities • How do we organize? How do we communicate? • How do we hire (and fire) ? Roles, Teams, Responsibilities, Management Systems • Leading by example • Being fair/not popular richardlucas.com
  • 15. Entrepreneurial Leadership Actionable insights • Take your leadership skills seriously • Define and refine your purpose • Develop LD action plan: (education, youtube, podcasts, blogs, books, other) • Critically observe leadership in the world around you/other organisations/people. What’s good/bad/I would do better). • Embed habits into your life style (volunteering, communication skills, feedback) • Don’t delegate richardlucas.com
  • 18. What lessons can we learn from Sivers? richardlucas.com
  • 19. My ”Sivers” lessons Identify and demonstrate the desired behaviour Encourage it Good ideas don’t have to come from the top richardlucas.com
  • 21. What’s different when you come into an existing organization What are the pluses/ minuses Green Energy Case Study
  • 22. Green Energy Case Study Read the case study (3.5 minutes) and then make notes on how you would prepare for the all team meeting? Questions in chat Discuss in groups of four richardlucas.com
  • 23. Groups of four (5 mins) How are you going to prepare for the all team meeting ? • What questions do you have? What do you want to find out ? • What are your key priorities and goals in the first hours, days and months longer term? • What are you doing to do ? • How are you going to organise your work, and organise the work of other people. • What are you going to measure? • What are the potential dangers? and upsides? • What culture do you want to develop in the company, and why? Choose a leader (be ready to support them)
  • 24. ’An idiot with a plan can beat a genius without a plan’ Warren Buffett
  • 25. Actionable insights • It’s all BS if the business fails • You never have a second chance to make a first impression – Politics and business. They are assessing you just as you are assessing them. • Get to know people (identify who you want to keep) • Talk to clients – get their voice in the room • Lower expectations and then beat them • Don’t make assumptions richardlucas.com
  • 26. Concluding remarks • It isn’t over if you use the Live doc • Questions welcome, Now or later Leadership and culture matter even if you are not in charge richardlucas.com
  • 27. Richard Lucas 10th December 2020 www.richardlucas.com richardlucas@richardlucas.com Industry Seminar Leadership, Management and processes in startups