Richard Ingram

109 Followers

content strategy user experience ux mapmaking mapping subject matter experts content collaboration pair writing content design ia information architecture workshop sme's uxscot information design self-service belgrade sd expo 2019 sd expo europe 2019 support driven confab intensive 2017 confabint confab ux scotland 2016 ia summit 2015 us ias2015 biograf rigoletto content day 2014 contentday2014 churchill college uxcam ux cambridge 2014 ux scotland 2014 csforum13 content strategy forum csforum11 infographics richard ingram ingserv csforum csdiagram content strategy survey

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About

Richard Ingram

Presentations

How did we all get here?

Visualising data: Seeing is Believing - CS Forum 2012

The Importance of Visualisation – Mapping the Way Forward

Mapping the Way Forward UX Scotland 2014

Mapping the Way Forward UX Cambridge 2014

Mapping the Way Forward Content Day 2014

Mapping the Way Forward IA Summit 2015

Pair writing: how to collaborate closely on content with subject matter experts – UX Scotland 2016

Pair writing: how to collaborate effectively with subject matter experts – Confab Intensive 2017

Designing self-service support content – SD Expo Europe 2019

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Orchestrating Content

There's Only One Screen: How to Plan for Users Not Devices

User Experience and Content Strategy: Two Great Things That Go Great Together

Why Our Content SUCKS

Redesign Must Die

Evaluating Content: CS Forum 2010

Localisation - content strategy

Semantic Web and Content Strategy

Mobile Content: The Return of Shovelware? Presented at the STC France Content Strategy Forum 2010. Erin Scime

Predicate | Exploring Editorial Strategy

Content + Commentary: How Media Brands Invite, Manage, and Benefit From  User Commenting and Participation Online