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social ethics

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social ethics

  1. 1. SOCIAL ETHICS
  2. 2. CONSIDER SOME OF THE BENEFITS OF ETIQUETTE  Gives professionals the tools to impress clients and colleagues.  It puts others at ease so that business can be conducted.  Helps to establish rapport with others more easily.  Gives the organization an overall polished, professional image.
  3. 3. INTRODUCTION
  4. 4. HANDSHAKE A firm handshake signifies professionalism, credibility, competence and confidence A weak handshake is interpreted as the opposite of the above
  5. 5. REMEMBER NAME  Speak your name clearly. This is important as you would like the other person to register your name  Repeat the name after you’ve been introduced. Then use it again as soon as possible, to underline the name in your memory bank. Repetition helps  Look at the person as you say his / her name
  6. 6. EXCHANGING VISITING CARDS  Manage Visiting Card exchanges flawlessly and to be given by the right hand  Always have a stock of Cards  Present the Card face up  Take time to look at the Card once having received the Card do not put it in the back pocket  Do not write on the Card in presence of the giver  NEVER turn down an offered Card  Be selective when distributing Cards
  7. 7. DO NOT JUMP  Resist the urge to jump into a conversation when someone pauses in thought. Wait a second or two, then respond
  8. 8. MIND YOUR BUSINESS  Don’t ask personal questions! Like… How much did that cost? Why did they divorce? Did you get a raise?
  9. 9. HOLD THE DOOR  Whoever (guy or gal) gets to the door first should open it and hold for others who are following.
  10. 10. KEEP YOUR WORD Do what you promised you would do! Make that phone call! Write that note! Make the arrangements!
  11. 11. DOING LUNCH  Whoever invites a colleague or client to a business lunch pays for it—that includes the tip and parking if necessary.
  12. 12. POINT TO BE KEPT IN MIND  SMILE : A UNIVERSAL LANGUAGE  ENTHUSIASM .  POLITENESS AND RESPECT.  COMPASSION, HUMANE AND EMPATHY.  KEEP YOUR WORDS / PROMISE.  APOLOGISE WHEN WRONG AND LEARN.  USE “PLEASE”,“SORRY”, ”EXCUSE ME” AND “THANK YOU”.  DIFFERENCE OF OPINIONS NEED NOT BE SHOUTED BUT CONVEYED WITH DIGNITY AND PROPER RESPECT
  13. 13. THANK YOU

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