According to EMA, most companies use 6 or more monitoring tool for a fragmented, piecemeal approach to monitoring. Riverbed SteelCentral is the only end-to-end performance management platform that blends user experience, infrastructure, application, and network monitoring for a holistic view of performance.
Every minute spent putting out fires is a minute that the business is being disrupted by poor service
So let’s shift focus to how you leverage and position this solution platform.
Our starting point must recognize that, when it comes to Performance Management, our customers are at VERY different stages of maturity….[CLICK]
A big segment of the market is still in ‘crawl’ mode with….dozens, ‘tool’ experts, reactive, >50% of time wasted ….[CLICK]
Some are in adolescence – have consolidated, recognized domain experts and basic integration…. ….[CLICK]
Then there’s the bleeding edge – with Centers of Excellence, PM a core competency, predictive with direct link to business value…
Customers at this advanced stage get wildly differential value from their investment in performance management…. And we have help customers get here ….[CLICK]
And most of our customers fall in this early stage, but ARE INTERESTED in exploring more mature approaches.
We have assembled the ability for our customers to deploy an App Performance Command Center Platform….our platform starts with [CLICK] [CLICK]
High def data capture….the best data set in the industry…[CLICK] [CLICK]
Then modular analytics running on top of that data…that accommodate a super broad view vs. a super narrow and deep view …[CLICK] [CLICK]
And regardless, it requires easy, integrated consumption of insights that are tailored to particular roles……[CLICK] [CLICK]
And those insights are capable of driving action e.g. path selection via our Tiger deployment……[CLICK] [CLICK]
And of course, not every customer can get there themselves – so we can offer turn-key ‘build and run it for you’ services’……[CLICK] [CLICK]
And what customer isn’t thinking about mining their ‘big data’….and we will allow them to take advantage of the high def data we deliver …[CLICK]
Furthermore,
So how do our products line up in this platform environment?
We offer a rich portfolio of network and infrastructure monitoring, ranging from application-aware NPM using NetProfiler and NetShark, to broad-based infrastructure monitoring with NetSensor, and network auditing and planning with NetAuditor and NetSensor.
AppResponse bridges the gap between network and application performance monitoring, providing network-based APM with rich end-user experience monitoring.
AppInternals monitors applications continuously, tracing all transactions, across all users, all the time, while recording system performance every second.
As we mentioned above, the solution leverages foundation data from SteelFusion and SteelHead. These data sources provide additional telemetry to SteelCentral and SteelCentral provides critical performance visibility, intelligence and insight relative to performance. This empowers companies with intelligence and recommended action to help better manage performance across branches, data centers, end users and cloud based deployments. As enterprises and Riverbed both move to SD WAN, this means that Riverbed is uniquely able to optimize performance, monitor it and proactively plan the application infrastructure.
What this rolls up to, both in terms of the overall platform and the new capabilities is that SteelCentral provides:
Speed – the ability to troubleshoot issues more quickly
Insight – providing organizations with a better understanding of application performance, and
Control – Helping organizations plan and manage their application environment
From an IT perspective this means that you improve stakeholder visibility for the network, application, end user performance, and application performance as a whole.
You are able to better respond to performance issues and, because of the reduced amount of time diagnosing the issue, you make more efficient user of your IT resources as well.
The Net-Net, is that your team spends more time working on strategic initiatives, not simply firefighting performance problems.
From a Business perspective, this results in better business performance and productivity with fewer disruptions to operations.
Better user and customer satisfaction, and, as those strategic projects deliver value for he organization, it results in superior visibility to application performance throughout the organization.
Customers who use multiple SteelCentral solutions experience better return of investment. On average it’s about 521%.
This is primarily due to a 82% reduction in application downtime and a 5x or faster reduction in time to diagnose and resolve issues.
Finally, as a takeaway,
The SteelCentral Platform changes the way you manage network and application performance
It helps you create a ‘Center of Excellence’ in Performance Management
Finally, platform modularity enables you to focus on a specific area of need with a best-in-class solution, but still scale up as your requirements grow