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 Linchpin	
     The	
  7	
  abili.es	
  of	
  a	
  Linchpin	
  
Provide	
  a	
  unique	
  interface	
  between	
  
                      members	
  of	
  the	
  organiza.on	
  

                    •  Help	
  lead	
  and	
  establish	
  
                       human	
  connec2ons.	
  
	
  Linchpin	
  



                    •  Provide	
  a	
  link	
  between	
  
                       your	
  customers	
  and	
  key	
  
                       influencers	
  within	
  the	
  
                       organiza2on	
  so	
  they	
  can	
  
                       hear	
  what	
  consumers	
  
                       think	
  and	
  feel	
  when	
  it	
  
                       comes	
  to	
  your	
  brand	
  and	
  
                       products.	
  
Deliver	
  unique	
  crea.vity	
  


                   •  Be	
  passionate	
  enough	
  to	
  
	
  Linchpin	
  



                      risk	
  rejec2on	
  by	
  bringing	
  
                      new	
  thinking	
  to	
  
                      problems.	
  
                   •  Stay	
  away	
  from	
  
                      spreadsheet	
  “analysis	
  
                      paralysis”	
  because	
  your	
  
                      compe2tors	
  are	
  using	
  
                      the	
  same	
  spreadsheets.	
  
Manage	
  a	
  situa.on	
  or	
  	
  
                             organiza.on	
  of	
  great	
  complexity	
  

                   •  Linchpins	
  make	
  their	
  
	
  Linchpin	
  



                      own	
  maps	
  and	
  blaze	
  new	
  
                      trails	
  because	
  there	
  is	
  no	
  
                      manual	
  for	
  rapidly	
  
                      changing	
  business	
  
                      environments.	
  
                   •  By	
  developing	
  new	
  
                      processes	
  and	
  trails,	
  you	
  
                      become	
  more	
  valuable	
  
                      to	
  the	
  organiza2on.	
  
Lead	
  customers	
  

                   •  Consumers	
  are	
  seeking	
  
                      to	
  connect	
  more	
  and	
  
	
  Linchpin	
  



                      more.	
  
                   •  The	
  new	
  model	
  is	
  
                      interac2ve	
  and	
  
                      decentralized	
  with	
  
                      people	
  who	
  can	
  solve	
  
                      customer	
  problems	
  
                      without	
  requiring	
  tons	
  
                      of	
  mee2ngs.	
  
Inspire	
  Staff	
  

                   •  Understand	
  your	
  job	
  is	
  to	
  
                      make	
  things	
  happen.	
  
	
  Linchpin	
  



                   •  Destroy	
  the	
  “it’s	
  not	
  my	
  job”	
  
                      aKtude.	
  
                   •  Make	
  people	
  feel	
  they	
  are	
  part	
  
                      of	
  the	
  greater	
  good	
  that	
  makes	
  
                      things	
  happen.	
  
Provide	
  deep	
  domain	
  knowledge	
  

                    •  Understand	
  the	
  issues	
  
                       from	
  “what”	
  to	
  “why”	
  and	
  
	
  Linchpin	
  



                       you’ll	
  be	
  able	
  to	
  provide	
  
                       beMer	
  solu2ons	
  that	
  meet	
  
                       your	
  customer	
  needs.	
  
                    •  Don’t	
  rely	
  on	
  data	
  alone,	
  
                       always	
  ask	
  “what	
  is	
  this	
  
                       telling	
  us	
  ?”	
  
Possess	
  a	
  unique	
  talent	
  

                   •  The	
  more	
  unique	
  your	
  
                      talent,	
  the	
  more	
  
	
  Linchpin	
  



                      indispensable	
  you	
  are.	
  
                   •  Always	
  keep	
  learning	
  and	
  
                      acquire	
  new	
  skills	
  and	
  
                      talents.	
  
                   •  Be	
  thought	
  of	
  as	
  an	
  
                      “expert”	
  in	
  certain	
  
                      capabili2es.	
  
Remember,	
  not	
  every	
  ar.st	
  	
  
                                   	
  creates	
  “a	
  work	
  of	
  art”	
  
                   “Most	
  ar.sts	
  can’t	
  draw,	
  but	
  they	
  can	
  see”	
  
                   •    An	
  ar2st	
  is	
  someone	
  who	
  uses	
  bravery,	
  insight,	
  crea2vity,	
  and	
  boldness	
  to	
  
                        challenge	
  the	
  status	
  quo.	
  
                   •    Art	
  is	
  a	
  personal	
  act	
  of	
  courage,	
  something	
  that	
  one	
  human	
  does	
  that	
  creates	
  
	
  Linchpin	
  



                        change	
  in	
  another.	
  
About	
  me	
  
                   Richard	
  Meyer	
  
                   •  My	
  marke2ng	
  BLOG	
  	
  hMp://www.newmediaandmarke2ng.com	
  
                   •  MY	
  DTC	
  BLOG	
  	
  hMp://www.worldofdtcmarke2ng.com	
  
	
  Linchpin	
  




                                       hMp://www.twiMer.com/richmeyer	
  



                                       hMp://www.facebook.com/richardameyer	
  




                                       hMp://www.linkedin.com/in/richardameyer	
  
Linchpin	
  


                   This	
  presenta2on	
  is	
  dedicated	
  to	
  Seth	
  Godin.	
  	
  
	
  Linchpin	
  



                   You	
  have	
  led	
  me	
  to	
  rethink	
  all	
  that	
  I	
  learned	
  
                   and	
  I	
  use	
  your	
  books	
  as	
  a	
  reference	
  tool	
  to	
  
                   apply	
  what	
  you	
  teach.	
  
                   	
  
                   Thank	
  you	
  	
  
                   	
  
                   If	
  there	
  is	
  one	
  book	
  that	
  you	
  need	
  to	
  read,	
  
                   this	
  is	
  the	
  book.	
  
                   	
  
                   Purchase	
  it	
  here	
  at	
  Amazon	
  

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7 abilitites of a linchpin

  • 1.  Linchpin   The  7  abili.es  of  a  Linchpin  
  • 2. Provide  a  unique  interface  between   members  of  the  organiza.on   •  Help  lead  and  establish   human  connec2ons.    Linchpin   •  Provide  a  link  between   your  customers  and  key   influencers  within  the   organiza2on  so  they  can   hear  what  consumers   think  and  feel  when  it   comes  to  your  brand  and   products.  
  • 3. Deliver  unique  crea.vity   •  Be  passionate  enough  to    Linchpin   risk  rejec2on  by  bringing   new  thinking  to   problems.   •  Stay  away  from   spreadsheet  “analysis   paralysis”  because  your   compe2tors  are  using   the  same  spreadsheets.  
  • 4. Manage  a  situa.on  or     organiza.on  of  great  complexity   •  Linchpins  make  their    Linchpin   own  maps  and  blaze  new   trails  because  there  is  no   manual  for  rapidly   changing  business   environments.   •  By  developing  new   processes  and  trails,  you   become  more  valuable   to  the  organiza2on.  
  • 5. Lead  customers   •  Consumers  are  seeking   to  connect  more  and    Linchpin   more.   •  The  new  model  is   interac2ve  and   decentralized  with   people  who  can  solve   customer  problems   without  requiring  tons   of  mee2ngs.  
  • 6. Inspire  Staff   •  Understand  your  job  is  to   make  things  happen.    Linchpin   •  Destroy  the  “it’s  not  my  job”   aKtude.   •  Make  people  feel  they  are  part   of  the  greater  good  that  makes   things  happen.  
  • 7. Provide  deep  domain  knowledge   •  Understand  the  issues   from  “what”  to  “why”  and    Linchpin   you’ll  be  able  to  provide   beMer  solu2ons  that  meet   your  customer  needs.   •  Don’t  rely  on  data  alone,   always  ask  “what  is  this   telling  us  ?”  
  • 8. Possess  a  unique  talent   •  The  more  unique  your   talent,  the  more    Linchpin   indispensable  you  are.   •  Always  keep  learning  and   acquire  new  skills  and   talents.   •  Be  thought  of  as  an   “expert”  in  certain   capabili2es.  
  • 9. Remember,  not  every  ar.st      creates  “a  work  of  art”   “Most  ar.sts  can’t  draw,  but  they  can  see”   •  An  ar2st  is  someone  who  uses  bravery,  insight,  crea2vity,  and  boldness  to   challenge  the  status  quo.   •  Art  is  a  personal  act  of  courage,  something  that  one  human  does  that  creates    Linchpin   change  in  another.  
  • 10. About  me   Richard  Meyer   •  My  marke2ng  BLOG    hMp://www.newmediaandmarke2ng.com   •  MY  DTC  BLOG    hMp://www.worldofdtcmarke2ng.com    Linchpin   hMp://www.twiMer.com/richmeyer   hMp://www.facebook.com/richardameyer   hMp://www.linkedin.com/in/richardameyer  
  • 11. Linchpin   This  presenta2on  is  dedicated  to  Seth  Godin.      Linchpin   You  have  led  me  to  rethink  all  that  I  learned   and  I  use  your  books  as  a  reference  tool  to   apply  what  you  teach.     Thank  you       If  there  is  one  book  that  you  need  to  read,   this  is  the  book.     Purchase  it  here  at  Amazon