Professional Trainer Robin Ware presents The Excellence Matters Workshop for Pastors who desire that their churches operate in excellence. This 8 hour interactive workshop provides the "How To" serve in Excellence steps for all ministry areas including Armor Bearers, Helps, Hospitality, Event Planning, Greeter's/Ushers, Parking Lot Attendants, the Executive Staff,

1. Presented by
Robin M. Ware, CMP
Professional Workshops and Training for Leaders…
“Robin Ware is truly a professional who understands
how ministry is supposed to work. Her passion is
excellence and her business acumen reflects just
that.”

2. Excellence….We wrote the books on it!
Take advantage of our “How To” Trainings
based off of our books, The Administrator, Hosting Church
Folk and Excellence in Event Planning for your leaders!
 The Excellence Matters  Never worry about how your guests
Workshop is an 8 hour intensive and members are handled! Our
workshop walks your
“How To” seminar that teaches
leaders/staff/volunteers through
EXCELLENCE in SERVING for: EVERY STEP of how to serve in
 Helps Ministry excellence.
 Ushers and Greeters  We utilize interactive activities
 Adjutants/Armor Bearers including role playing to enhance
 Hospitality Teams/Protocol understanding and to ensure
Teams retaining of content.
 Administrators  We provide an environment that
promotes team interaction to
 Video Ministry Teams
strengthen personal relationships.
 Marketing Teams
 1-4 hour condensed sessions are also
 Event Planning Teams
available.
 Parking Lot and Security Teams

3. What People Are Saying about us and our products/trainings:
 Working with you has been a delightful and fruitful experience. I appreciate your
uncanny ability to provide practical solutions to strengthen ministry operations and
foster excellence. Our ministry team is still raving over the training – I sense a
renewed commitment to serve with excellence. Thank You, Apostle Glover, Trumpet
of God Min.
 Minister Robin: I was already a serious Type A personality- you came and caused such
'trouble'. There's such a stirring in my spirit....I wanted to meet with our leaders last
night. My husband had to hold me back. :-) There's a "let's get this thing right" down
inside of me. The Pastors who were present were blown away! I don't know if you
really understand the gift you are to The Body... "You were born for such a time as
this!" Please continue to act on what the Holy Spirit breathes into you! Again- thank
you. Pastor Crystal Pleasant
 Thank you! We have already started to do what you shared with us. On Sunday
we (Helps Ministry) parked our cars away from the Church. The visitors now have
the prime parking spaces. More to come..Thank you so much. Elder Jeff Chandler,
Rhema Worship Center
 Your books are our Ministry Training Guides. A guest Pastor asked us what we use to
train our Armor Bearer’s to serve Special Guests and we shared all of your books! We
directed them to your website and Hosting Church Folk is their new service guide for
training too! Can’t wait to see you on Saturday for our Ushers and Greeter’s Training.
Elder Ruth Wynter, Bethel Gospel Assembly.
 I have never seen ANYONE teach so thoroughly how to actually pick up guests at the
airport, how to check them in to their hotel, and how to serve them once they get to
church. You are amazing! Elder John Jones, First Baptist

4. About Robin M. Ware, CMP
 Professional Trainer
 Known by her friends as the
Hospitality Queen
 Conference /Event Planner and
Consultant
 Founder/Host of The Excellence
Conference for Ministry Leaders
 Author of 3 books (currently
writing 2 books: The Armor
Bearer’s Guide
and From the Parking Lot to the
Pulpit, Excellence Matters…
 Graduate of Purdue University

5. Usher’s and Greeter’s
Workshop (4 hours) Our Other Specialty Workshops…
Hosting Church Folk and
Etiquette Training
(4 – 8 hours)
Excellence in Event
Planning Workshop
(4-8 hours)
How to Work with
People and Deal with
Difficult People (2 hours)
Marketing, Public
Relations and Social
Networking (2-4 hours)
Professional Photo
Shoots for Pastors and
Leader’s and ministry
teams!
(Robin at Trumpet of God Ministries after a day of
training and a professional ministry photo shoot)

6. Order online at www.robinmware.com or
www.thewareagency.com
Check out our DVD’s too!

8. Contact
Us:
robin@thewareagency.com
678.618.6264