Operating within a transparent framework, allowing others to see what they feel they need to know, implies there is communication, openness and accountability within an organization. Creating and nurturing a culture of transparency requires commitment from both leaders and employees to be truthful, open-minded and willing to experiment with new ways of working together. In this session we’ll discuss the importance of laying a foundation of respect, the responsibilities of both leaders and employees, and how HR can enable success for the entire organization.

1. HR LEADer Online Summit
HR LEADer
Online Summit
Robin Schooling
Managing Partner, HR + People Strategy | Peridus Group
Creating a Culture of Transparency and Trust
May 2020

2. HR LEADer Online Summit
I am ....
• HR and TA leader | consultant
• HR blogger | podcaster at #DTHR
• dog-mom-of-3
• cocktail devotee
• single-handedly keeping the
Gummi Bear factory in business
during #COVID-19
Mr. Crumples
(the middle child)

3. HR LEADer Online Summit

4. HR LEADer Online Summit
In the room...

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The collective behavior of the people who
are part of the organization.
Formed by organizational vision, values,
norms, systems, beliefs, symbols
and traditions.

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Transparency
• Free from pretense or deceit
• Easily detected or seen through
• Readily understood
• Characterized by visibility or accessibility of information

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Trust
“psychological safety”
Amy Edmondson, Harvard Business School

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Trust & Transparency

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Edelman Trust Barometer:
Business | Government | NGOs | Media
“Trust today is granted on two distinct attributes: competence (delivering on
promises) and ethical behavior (doing the right thing and working to improve society).
It is no longer only a matter of what you do—it’s also how you do it.”
Richard Edelman, CEO

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Business Impact
• TA & Candidate Attraction
• Speed (goal setting | execution)
• Innovation: the next great idea
• Profitability

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How do we build it?

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Communication
• Where
• When
• With a Purpose

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Openness
• Diversity &
Inclusion Data
• Performance &
Growth
• Internal
Processes
• Pricing
Breakdowns
• Hiring Practices
• Revenue

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Accountability

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The Leader’s Role
• Say it | mean it | live it
• AMA
• Provide access

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Across the organization
• Always have a “why”
• Involve others
• Collaborate

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HR’s Role
• Ask | listen | learn
• Align values +
performance
• Preach plus practice

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Transparency & Trust

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Q & A
@RobinSchooling robin@peridusgroup.com