SlideShare a Scribd company logo
1 of 15
Download to read offline
Happiness and Employee Engagement;
Mutually Exclusive or Necessary Partners for
Organizational Success?
Robin Schooling, SPHR, SHRM-SCP
VP, Human Resources
Hollywood Casino - Baton Rouge
@RobinSchooling
June 28, 2017
engagement and happiness
Engagement:“...[employees] who are involved in,
enthusiastic about and committed to their work
and workplace.” Gallup
Happiness: “a state of well-being and contentment”
Merriam-Webster
The Gallup Q12 Index
1. Do you know what is expected of you at work?
2. Do you have the materials and equipment to do your work right?
3. At work, do you have the opportunity to do what you do best every day?
4. In the last seven days, have you received recognition or praise for doing good work?
5. Does your supervisor, or someone at work, seem to care about you as a person?
6. Is there someone at work who encourages your development?
7. At work, do your opinions seem to count?
8. Does the mission/purpose of your company make you feel your job is important?
9. Are your associates (fellow employees) committed to doing quality work?
10. Do you have a best friend at work?
11. In the last six months, has someone at work talked to you about your progress?
12. In the last year, have you had opportunities to learn and grow?
we cannot make people be happy
we don’t believe it’s our responsibility
“happiness is a state of activity”
Aristotle
create an environment for happiness
drive out fear
provide growth and development opportunities
foster a sense of belonging
two sides of the same coin...
engagement is what the
employer wants...
...happiness is what the
employee wants...
create an environment for commitment
think frequency and speed
all engagement is “local”
trust, respect and ‘activate’
Thank You!
contact me:
@RobinSchooling
linkedin.com/in/robinschooling
robinschooling.com

More Related Content

What's hot

North Shore Professionals presentation by Samatha Tomkinson
North Shore Professionals presentation by Samatha Tomkinson North Shore Professionals presentation by Samatha Tomkinson
North Shore Professionals presentation by Samatha Tomkinson Mike Doughty
 
Employee Engagement and Challenges for Younger Generation
Employee Engagement and Challenges for Younger GenerationEmployee Engagement and Challenges for Younger Generation
Employee Engagement and Challenges for Younger Generationsaksheebhaiswar
 
Recommendation Letter-Teddy
Recommendation Letter-TeddyRecommendation Letter-Teddy
Recommendation Letter-TeddyTeddy Ding
 
Growing and Mentoring Junior Writers
Growing and Mentoring Junior WritersGrowing and Mentoring Junior Writers
Growing and Mentoring Junior WritersBetsy Kent
 
Mentoring and Growing Junior Writers
Mentoring and Growing Junior WritersMentoring and Growing Junior Writers
Mentoring and Growing Junior WritersBetsy Kent
 
International Happiness Day - What Makes You Happy At Work?
International Happiness Day - What Makes You Happy At Work? International Happiness Day - What Makes You Happy At Work?
International Happiness Day - What Makes You Happy At Work? Hppy
 
Recommendation Letter P
Recommendation Letter PRecommendation Letter P
Recommendation Letter PRachael Lye
 
Employee Retention - Retain & Mobilize
Employee Retention - Retain & Mobilize Employee Retention - Retain & Mobilize
Employee Retention - Retain & Mobilize Pierre Battah
 
Who's Got Time to Celebrate
Who's Got Time to CelebrateWho's Got Time to Celebrate
Who's Got Time to Celebratehkdillard
 
Who's on your team
Who's on your teamWho's on your team
Who's on your teamDavid Saxe
 
HOW TO BE THE GREAT SUPERVISOR by DANIEL DONI SUNDJOJO
HOW TO BE THE GREAT SUPERVISOR by DANIEL DONI SUNDJOJOHOW TO BE THE GREAT SUPERVISOR by DANIEL DONI SUNDJOJO
HOW TO BE THE GREAT SUPERVISOR by DANIEL DONI SUNDJOJODaniel Doni
 
Great company to work for
Great company to work forGreat company to work for
Great company to work forNeo Pedrithes
 
The 90 Day Strategy
The 90 Day Strategy The 90 Day Strategy
The 90 Day Strategy Tea Hoffmann
 
Motivation.by.penney.garrigan
Motivation.by.penney.garriganMotivation.by.penney.garrigan
Motivation.by.penney.garriganPenney-Garrigan
 
Marketing Plans: (Not) Just Another New Year's Resolution
Marketing Plans: (Not) Just Another New Year's ResolutionMarketing Plans: (Not) Just Another New Year's Resolution
Marketing Plans: (Not) Just Another New Year's ResolutionSequitur Marketing, LLC
 

What's hot (18)

JOB VUCAA
JOB VUCAAJOB VUCAA
JOB VUCAA
 
North Shore Professionals presentation by Samatha Tomkinson
North Shore Professionals presentation by Samatha Tomkinson North Shore Professionals presentation by Samatha Tomkinson
North Shore Professionals presentation by Samatha Tomkinson
 
Employee Engagement and Challenges for Younger Generation
Employee Engagement and Challenges for Younger GenerationEmployee Engagement and Challenges for Younger Generation
Employee Engagement and Challenges for Younger Generation
 
Recommendation Letter-Teddy
Recommendation Letter-TeddyRecommendation Letter-Teddy
Recommendation Letter-Teddy
 
Growing and Mentoring Junior Writers
Growing and Mentoring Junior WritersGrowing and Mentoring Junior Writers
Growing and Mentoring Junior Writers
 
Mentoring and Growing Junior Writers
Mentoring and Growing Junior WritersMentoring and Growing Junior Writers
Mentoring and Growing Junior Writers
 
International Happiness Day - What Makes You Happy At Work?
International Happiness Day - What Makes You Happy At Work? International Happiness Day - What Makes You Happy At Work?
International Happiness Day - What Makes You Happy At Work?
 
Happy 2014!
Happy 2014!Happy 2014!
Happy 2014!
 
Recommendation Letter P
Recommendation Letter PRecommendation Letter P
Recommendation Letter P
 
Employee Retention - Retain & Mobilize
Employee Retention - Retain & Mobilize Employee Retention - Retain & Mobilize
Employee Retention - Retain & Mobilize
 
Who's Got Time to Celebrate
Who's Got Time to CelebrateWho's Got Time to Celebrate
Who's Got Time to Celebrate
 
Eight Things
Eight ThingsEight Things
Eight Things
 
Who's on your team
Who's on your teamWho's on your team
Who's on your team
 
HOW TO BE THE GREAT SUPERVISOR by DANIEL DONI SUNDJOJO
HOW TO BE THE GREAT SUPERVISOR by DANIEL DONI SUNDJOJOHOW TO BE THE GREAT SUPERVISOR by DANIEL DONI SUNDJOJO
HOW TO BE THE GREAT SUPERVISOR by DANIEL DONI SUNDJOJO
 
Great company to work for
Great company to work forGreat company to work for
Great company to work for
 
The 90 Day Strategy
The 90 Day Strategy The 90 Day Strategy
The 90 Day Strategy
 
Motivation.by.penney.garrigan
Motivation.by.penney.garriganMotivation.by.penney.garrigan
Motivation.by.penney.garrigan
 
Marketing Plans: (Not) Just Another New Year's Resolution
Marketing Plans: (Not) Just Another New Year's ResolutionMarketing Plans: (Not) Just Another New Year's Resolution
Marketing Plans: (Not) Just Another New Year's Resolution
 

Similar to Happiness and Employee Engagement; Mutually Exclusive or Necessary Partners for Organizational Success?

Why People Leave
Why People LeaveWhy People Leave
Why People LeavePrem Chand
 
Engagement Measuerment 2011
Engagement Measuerment 2011Engagement Measuerment 2011
Engagement Measuerment 2011Salman Alsuhail
 
How to Create a Happy Workforce in Today’s Ugly Social Climate
How to Create a Happy Workforce in Today’s Ugly Social ClimateHow to Create a Happy Workforce in Today’s Ugly Social Climate
How to Create a Happy Workforce in Today’s Ugly Social ClimateXenium HR
 
Massimizzare le performance delle persone: 6. Cosa si chiedono i collaboratori?
Massimizzare le performance delle persone: 6. Cosa si chiedono i collaboratori?Massimizzare le performance delle persone: 6. Cosa si chiedono i collaboratori?
Massimizzare le performance delle persone: 6. Cosa si chiedono i collaboratori?Manager.it
 
Gallupq12summaryboeingportlandr1 120223005928-phpapp02
Gallupq12summaryboeingportlandr1 120223005928-phpapp02Gallupq12summaryboeingportlandr1 120223005928-phpapp02
Gallupq12summaryboeingportlandr1 120223005928-phpapp02Agatha C Melvin
 
CNHRP Quarterly Session: ENGAGE: Employee Engagement
CNHRP Quarterly Session: ENGAGE: Employee EngagementCNHRP Quarterly Session: ENGAGE: Employee Engagement
CNHRP Quarterly Session: ENGAGE: Employee EngagementNakia Okafor Roundtree
 
Digicorp meets Yuva Unstoppable
Digicorp meets Yuva UnstoppableDigicorp meets Yuva Unstoppable
Digicorp meets Yuva UnstoppableDigicorp
 
Break The Rules
Break The RulesBreak The Rules
Break The RulesDon Harmon
 
Building The Best Staff Keeping Them
Building The Best Staff Keeping ThemBuilding The Best Staff Keeping Them
Building The Best Staff Keeping Themphilhickmon
 
Cultivating Corporate Culture & Building Positive Corporate Cultures with Cor...
Cultivating Corporate Culture & Building Positive Corporate Cultures with Cor...Cultivating Corporate Culture & Building Positive Corporate Cultures with Cor...
Cultivating Corporate Culture & Building Positive Corporate Cultures with Cor...Anisa Aven, BCC, NLPC: 281-469-4244
 
Slideshare effective growth
Slideshare effective growthSlideshare effective growth
Slideshare effective growthEffective Growth
 
Break The Rules2
Break The Rules2Break The Rules2
Break The Rules2Don Harmon
 
The Science of Happiness @Work 2017 Conference
The Science of Happiness @Work 2017 Conference The Science of Happiness @Work 2017 Conference
The Science of Happiness @Work 2017 Conference Charles Cotter, PhD
 
HDI Capital Area Meeting Slides October 2015
HDI Capital Area Meeting Slides October 2015HDI Capital Area Meeting Slides October 2015
HDI Capital Area Meeting Slides October 2015hdicapitalarea
 
Gallup Q12's Employee Engagement Findings
Gallup Q12's Employee Engagement FindingsGallup Q12's Employee Engagement Findings
Gallup Q12's Employee Engagement FindingsPaul Sohn
 
APM Does Happiness Pay slidedeck.pdf
APM Does Happiness Pay slidedeck.pdfAPM Does Happiness Pay slidedeck.pdf
APM Does Happiness Pay slidedeck.pdfAPMDonotuse
 
Reaading discussion: The why of work- Dave Ulrich
Reaading discussion: The why of work- Dave Ulrich Reaading discussion: The why of work- Dave Ulrich
Reaading discussion: The why of work- Dave Ulrich adeudin
 

Similar to Happiness and Employee Engagement; Mutually Exclusive or Necessary Partners for Organizational Success? (20)

Why People Leave
Why People LeaveWhy People Leave
Why People Leave
 
Engagement Measuerment 2011
Engagement Measuerment 2011Engagement Measuerment 2011
Engagement Measuerment 2011
 
How to Create a Happy Workforce in Today’s Ugly Social Climate
How to Create a Happy Workforce in Today’s Ugly Social ClimateHow to Create a Happy Workforce in Today’s Ugly Social Climate
How to Create a Happy Workforce in Today’s Ugly Social Climate
 
Massimizzare le performance delle persone: 6. Cosa si chiedono i collaboratori?
Massimizzare le performance delle persone: 6. Cosa si chiedono i collaboratori?Massimizzare le performance delle persone: 6. Cosa si chiedono i collaboratori?
Massimizzare le performance delle persone: 6. Cosa si chiedono i collaboratori?
 
Gallupq12summaryboeingportlandr1 120223005928-phpapp02
Gallupq12summaryboeingportlandr1 120223005928-phpapp02Gallupq12summaryboeingportlandr1 120223005928-phpapp02
Gallupq12summaryboeingportlandr1 120223005928-phpapp02
 
CNHRP Quarterly Session: ENGAGE: Employee Engagement
CNHRP Quarterly Session: ENGAGE: Employee EngagementCNHRP Quarterly Session: ENGAGE: Employee Engagement
CNHRP Quarterly Session: ENGAGE: Employee Engagement
 
Digicorp meets Yuva Unstoppable
Digicorp meets Yuva UnstoppableDigicorp meets Yuva Unstoppable
Digicorp meets Yuva Unstoppable
 
Break The Rules
Break The RulesBreak The Rules
Break The Rules
 
Building The Best Staff Keeping Them
Building The Best Staff Keeping ThemBuilding The Best Staff Keeping Them
Building The Best Staff Keeping Them
 
Cultivating Corporate Culture & Building Positive Corporate Cultures with Cor...
Cultivating Corporate Culture & Building Positive Corporate Cultures with Cor...Cultivating Corporate Culture & Building Positive Corporate Cultures with Cor...
Cultivating Corporate Culture & Building Positive Corporate Cultures with Cor...
 
Manager Training
Manager TrainingManager Training
Manager Training
 
Engagement
EngagementEngagement
Engagement
 
Slideshare effective growth
Slideshare effective growthSlideshare effective growth
Slideshare effective growth
 
Break The Rules2
Break The Rules2Break The Rules2
Break The Rules2
 
The Science of Happiness @Work 2017 Conference
The Science of Happiness @Work 2017 Conference The Science of Happiness @Work 2017 Conference
The Science of Happiness @Work 2017 Conference
 
HDI Capital Area Meeting Slides October 2015
HDI Capital Area Meeting Slides October 2015HDI Capital Area Meeting Slides October 2015
HDI Capital Area Meeting Slides October 2015
 
Gallup Q12's Employee Engagement Findings
Gallup Q12's Employee Engagement FindingsGallup Q12's Employee Engagement Findings
Gallup Q12's Employee Engagement Findings
 
APM Does Happiness Pay slidedeck.pdf
APM Does Happiness Pay slidedeck.pdfAPM Does Happiness Pay slidedeck.pdf
APM Does Happiness Pay slidedeck.pdf
 
Ex com
Ex comEx com
Ex com
 
Reaading discussion: The why of work- Dave Ulrich
Reaading discussion: The why of work- Dave Ulrich Reaading discussion: The why of work- Dave Ulrich
Reaading discussion: The why of work- Dave Ulrich
 

More from Robin Schooling

Myth Busters: Rethinking Hiring in the Modern Workplace
Myth Busters: Rethinking Hiring in the Modern WorkplaceMyth Busters: Rethinking Hiring in the Modern Workplace
Myth Busters: Rethinking Hiring in the Modern WorkplaceRobin Schooling
 
3 Chords and an Attitude.pdf
3 Chords and an Attitude.pdf3 Chords and an Attitude.pdf
3 Chords and an Attitude.pdfRobin Schooling
 
A No-Fluff Practical Guide to Boosting Mental Wellness in Your Workforce
A  No-Fluff Practical Guide to Boosting Mental Wellness in Your WorkforceA  No-Fluff Practical Guide to Boosting Mental Wellness in Your Workforce
A No-Fluff Practical Guide to Boosting Mental Wellness in Your WorkforceRobin Schooling
 
Talent Readiness: Preparing for the Future
Talent Readiness: Preparing for the FutureTalent Readiness: Preparing for the Future
Talent Readiness: Preparing for the FutureRobin Schooling
 
Frontline Empowerment - Is it worth the Risk?
Frontline Empowerment - Is it worth the Risk?Frontline Empowerment - Is it worth the Risk?
Frontline Empowerment - Is it worth the Risk?Robin Schooling
 
Tips for Louisiana HR Professionals: COVID19
Tips for Louisiana HR Professionals: COVID19 Tips for Louisiana HR Professionals: COVID19
Tips for Louisiana HR Professionals: COVID19 Robin Schooling
 
The Future of HR: Preparing for the Revolution
The Future of HR: Preparing for the RevolutionThe Future of HR: Preparing for the Revolution
The Future of HR: Preparing for the RevolutionRobin Schooling
 
User Adoption: How to Successfully Herd ALL the Cats!
User Adoption: How to Successfully Herd ALL the Cats! User Adoption: How to Successfully Herd ALL the Cats!
User Adoption: How to Successfully Herd ALL the Cats! Robin Schooling
 
“I Love You HR!” (said no recruiter ever)
“I Love You HR!” (said no recruiter ever)“I Love You HR!” (said no recruiter ever)
“I Love You HR!” (said no recruiter ever)Robin Schooling
 
Welcoming our Robot Overlords: Why Your Next HR "Hire" May Not be Human
Welcoming our Robot Overlords: Why Your Next HR "Hire" May Not be HumanWelcoming our Robot Overlords: Why Your Next HR "Hire" May Not be Human
Welcoming our Robot Overlords: Why Your Next HR "Hire" May Not be HumanRobin Schooling
 
How To Be A Ferociously Awesome HR Pro
How To Be A Ferociously Awesome HR ProHow To Be A Ferociously Awesome HR Pro
How To Be A Ferociously Awesome HR ProRobin Schooling
 
The Pleasure Principle - #DisruptHRNOLA
The Pleasure Principle - #DisruptHRNOLA The Pleasure Principle - #DisruptHRNOLA
The Pleasure Principle - #DisruptHRNOLA Robin Schooling
 
3 Ways Performance Management Will Change (2016)
3 Ways Performance Management Will Change (2016)3 Ways Performance Management Will Change (2016)
3 Ways Performance Management Will Change (2016)Robin Schooling
 
Party of 3: How Recruiters, HR Professionals, and Hiring Managers Contribute ...
Party of 3: How Recruiters, HR Professionals, and Hiring Managers Contribute ...Party of 3: How Recruiters, HR Professionals, and Hiring Managers Contribute ...
Party of 3: How Recruiters, HR Professionals, and Hiring Managers Contribute ...Robin Schooling
 
The Holistic Approach to Employer Branding
The Holistic Approach to Employer BrandingThe Holistic Approach to Employer Branding
The Holistic Approach to Employer BrandingRobin Schooling
 
Buiilding and Supporting a Collaborative Workplace
Buiilding and Supporting a Collaborative WorkplaceBuiilding and Supporting a Collaborative Workplace
Buiilding and Supporting a Collaborative WorkplaceRobin Schooling
 
Setting Onboarding Expectations: The role of Recruiters and Hiring Managers
Setting Onboarding Expectations: The role of Recruiters and Hiring ManagersSetting Onboarding Expectations: The role of Recruiters and Hiring Managers
Setting Onboarding Expectations: The role of Recruiters and Hiring ManagersRobin Schooling
 
Lessons from Hollywood: HR and Pop Culture
Lessons from Hollywood: HR and Pop CultureLessons from Hollywood: HR and Pop Culture
Lessons from Hollywood: HR and Pop CultureRobin Schooling
 
Your Culture Sucks. But You Still Have to Hire
Your Culture Sucks. But You Still Have to HireYour Culture Sucks. But You Still Have to Hire
Your Culture Sucks. But You Still Have to HireRobin Schooling
 

More from Robin Schooling (20)

Myth Busters: Rethinking Hiring in the Modern Workplace
Myth Busters: Rethinking Hiring in the Modern WorkplaceMyth Busters: Rethinking Hiring in the Modern Workplace
Myth Busters: Rethinking Hiring in the Modern Workplace
 
3 Chords and an Attitude.pdf
3 Chords and an Attitude.pdf3 Chords and an Attitude.pdf
3 Chords and an Attitude.pdf
 
Your Culture Brand
Your Culture BrandYour Culture Brand
Your Culture Brand
 
A No-Fluff Practical Guide to Boosting Mental Wellness in Your Workforce
A  No-Fluff Practical Guide to Boosting Mental Wellness in Your WorkforceA  No-Fluff Practical Guide to Boosting Mental Wellness in Your Workforce
A No-Fluff Practical Guide to Boosting Mental Wellness in Your Workforce
 
Talent Readiness: Preparing for the Future
Talent Readiness: Preparing for the FutureTalent Readiness: Preparing for the Future
Talent Readiness: Preparing for the Future
 
Frontline Empowerment - Is it worth the Risk?
Frontline Empowerment - Is it worth the Risk?Frontline Empowerment - Is it worth the Risk?
Frontline Empowerment - Is it worth the Risk?
 
Tips for Louisiana HR Professionals: COVID19
Tips for Louisiana HR Professionals: COVID19 Tips for Louisiana HR Professionals: COVID19
Tips for Louisiana HR Professionals: COVID19
 
The Future of HR: Preparing for the Revolution
The Future of HR: Preparing for the RevolutionThe Future of HR: Preparing for the Revolution
The Future of HR: Preparing for the Revolution
 
User Adoption: How to Successfully Herd ALL the Cats!
User Adoption: How to Successfully Herd ALL the Cats! User Adoption: How to Successfully Herd ALL the Cats!
User Adoption: How to Successfully Herd ALL the Cats!
 
“I Love You HR!” (said no recruiter ever)
“I Love You HR!” (said no recruiter ever)“I Love You HR!” (said no recruiter ever)
“I Love You HR!” (said no recruiter ever)
 
Welcoming our Robot Overlords: Why Your Next HR "Hire" May Not be Human
Welcoming our Robot Overlords: Why Your Next HR "Hire" May Not be HumanWelcoming our Robot Overlords: Why Your Next HR "Hire" May Not be Human
Welcoming our Robot Overlords: Why Your Next HR "Hire" May Not be Human
 
How To Be A Ferociously Awesome HR Pro
How To Be A Ferociously Awesome HR ProHow To Be A Ferociously Awesome HR Pro
How To Be A Ferociously Awesome HR Pro
 
The Pleasure Principle - #DisruptHRNOLA
The Pleasure Principle - #DisruptHRNOLA The Pleasure Principle - #DisruptHRNOLA
The Pleasure Principle - #DisruptHRNOLA
 
3 Ways Performance Management Will Change (2016)
3 Ways Performance Management Will Change (2016)3 Ways Performance Management Will Change (2016)
3 Ways Performance Management Will Change (2016)
 
Party of 3: How Recruiters, HR Professionals, and Hiring Managers Contribute ...
Party of 3: How Recruiters, HR Professionals, and Hiring Managers Contribute ...Party of 3: How Recruiters, HR Professionals, and Hiring Managers Contribute ...
Party of 3: How Recruiters, HR Professionals, and Hiring Managers Contribute ...
 
The Holistic Approach to Employer Branding
The Holistic Approach to Employer BrandingThe Holistic Approach to Employer Branding
The Holistic Approach to Employer Branding
 
Buiilding and Supporting a Collaborative Workplace
Buiilding and Supporting a Collaborative WorkplaceBuiilding and Supporting a Collaborative Workplace
Buiilding and Supporting a Collaborative Workplace
 
Setting Onboarding Expectations: The role of Recruiters and Hiring Managers
Setting Onboarding Expectations: The role of Recruiters and Hiring ManagersSetting Onboarding Expectations: The role of Recruiters and Hiring Managers
Setting Onboarding Expectations: The role of Recruiters and Hiring Managers
 
Lessons from Hollywood: HR and Pop Culture
Lessons from Hollywood: HR and Pop CultureLessons from Hollywood: HR and Pop Culture
Lessons from Hollywood: HR and Pop Culture
 
Your Culture Sucks. But You Still Have to Hire
Your Culture Sucks. But You Still Have to HireYour Culture Sucks. But You Still Have to Hire
Your Culture Sucks. But You Still Have to Hire
 

Recently uploaded

15 Best Employee Retention Strategies.pdf
15 Best Employee Retention Strategies.pdf15 Best Employee Retention Strategies.pdf
15 Best Employee Retention Strategies.pdfAlex Vate
 
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)twfkn8xj
 
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan
 
7 non-negotiable roles of Human Resource Management
7 non-negotiable roles of Human Resource Management7 non-negotiable roles of Human Resource Management
7 non-negotiable roles of Human Resource ManagementHireQuotient
 
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdfThe Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdfJasper Colin
 
Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.ShrayasiRoy
 
A Proven #1 Prospecting Hack You're Missing Out On
A Proven #1 Prospecting Hack You're Missing Out OnA Proven #1 Prospecting Hack You're Missing Out On
A Proven #1 Prospecting Hack You're Missing Out Onfross37
 
Unlocking Organizational Potential: The Essence of Human Resource Management ...
Unlocking Organizational Potential: The Essence of Human Resource Management ...Unlocking Organizational Potential: The Essence of Human Resource Management ...
Unlocking Organizational Potential: The Essence of Human Resource Management ...Sabuj Ahmed
 
Webinar - How to Choose and Use Salary Data
Webinar - How to Choose and Use Salary DataWebinar - How to Choose and Use Salary Data
Webinar - How to Choose and Use Salary DataPayScale, Inc.
 
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?hxwwranl
 
Public Relations jobs in New York City with Phifer & Company
Public Relations jobs in New York City with Phifer & CompanyPublic Relations jobs in New York City with Phifer & Company
Public Relations jobs in New York City with Phifer & CompanyPhiferCompany
 
Top HR Intern Interview Questions to Ask and Their Ideal Answers
Top HR Intern Interview Questions to Ask and Their Ideal AnswersTop HR Intern Interview Questions to Ask and Their Ideal Answers
Top HR Intern Interview Questions to Ask and Their Ideal AnswersHireQuotient
 
Top 10 scenario-based questions for hiring a Team Leader
Top 10 scenario-based questions for hiring a Team LeaderTop 10 scenario-based questions for hiring a Team Leader
Top 10 scenario-based questions for hiring a Team LeaderHireQuotient
 
Creative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersCreative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersHireQuotient
 
Recruitment & Selection Theory Models that Work for the Modern Workplace
Recruitment & Selection Theory Models that Work for the Modern WorkplaceRecruitment & Selection Theory Models that Work for the Modern Workplace
Recruitment & Selection Theory Models that Work for the Modern WorkplaceHireQuotient
 
The Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureThe Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureAggregage
 
Intern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfIntern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfmarketing659039
 

Recently uploaded (20)

15 Best Employee Retention Strategies.pdf
15 Best Employee Retention Strategies.pdf15 Best Employee Retention Strategies.pdf
15 Best Employee Retention Strategies.pdf
 
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
(圣安德鲁斯大学毕业证学位证成绩单-留学生补办)
 
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
 
7 non-negotiable roles of Human Resource Management
7 non-negotiable roles of Human Resource Management7 non-negotiable roles of Human Resource Management
7 non-negotiable roles of Human Resource Management
 
Hot Sexy call girls in Preet Vihar🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in  Preet Vihar🔝 9953056974 🔝 Delhi escort ServiceHot Sexy call girls in  Preet Vihar🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Preet Vihar🔝 9953056974 🔝 Delhi escort Service
 
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdfThe Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
The Great American Payday Prepare for a (Relatively) Bumpy Ride.pdf
 
Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.
 
A Proven #1 Prospecting Hack You're Missing Out On
A Proven #1 Prospecting Hack You're Missing Out OnA Proven #1 Prospecting Hack You're Missing Out On
A Proven #1 Prospecting Hack You're Missing Out On
 
Unlocking Organizational Potential: The Essence of Human Resource Management ...
Unlocking Organizational Potential: The Essence of Human Resource Management ...Unlocking Organizational Potential: The Essence of Human Resource Management ...
Unlocking Organizational Potential: The Essence of Human Resource Management ...
 
Webinar - How to Choose and Use Salary Data
Webinar - How to Choose and Use Salary DataWebinar - How to Choose and Use Salary Data
Webinar - How to Choose and Use Salary Data
 
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
如何办RRC学位证,红河学院毕业证成绩单文凭怎么辨别?
 
Public Relations jobs in New York City with Phifer & Company
Public Relations jobs in New York City with Phifer & CompanyPublic Relations jobs in New York City with Phifer & Company
Public Relations jobs in New York City with Phifer & Company
 
Top HR Intern Interview Questions to Ask and Their Ideal Answers
Top HR Intern Interview Questions to Ask and Their Ideal AnswersTop HR Intern Interview Questions to Ask and Their Ideal Answers
Top HR Intern Interview Questions to Ask and Their Ideal Answers
 
Top 10 scenario-based questions for hiring a Team Leader
Top 10 scenario-based questions for hiring a Team LeaderTop 10 scenario-based questions for hiring a Team Leader
Top 10 scenario-based questions for hiring a Team Leader
 
Call Girls in Subhash Nagar ⎝⎝9953056974⎝⎝ Escort Delhi NCR
Call Girls in  Subhash Nagar ⎝⎝9953056974⎝⎝ Escort Delhi NCRCall Girls in  Subhash Nagar ⎝⎝9953056974⎝⎝ Escort Delhi NCR
Call Girls in Subhash Nagar ⎝⎝9953056974⎝⎝ Escort Delhi NCR
 
Creative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersCreative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for Recruiters
 
Recruitment & Selection Theory Models that Work for the Modern Workplace
Recruitment & Selection Theory Models that Work for the Modern WorkplaceRecruitment & Selection Theory Models that Work for the Modern Workplace
Recruitment & Selection Theory Models that Work for the Modern Workplace
 
The Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance CultureThe Engagement Engine: Strategies for Building a High-Performance Culture
The Engagement Engine: Strategies for Building a High-Performance Culture
 
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
 
Intern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfIntern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdf
 

Happiness and Employee Engagement; Mutually Exclusive or Necessary Partners for Organizational Success?

  • 1. Happiness and Employee Engagement; Mutually Exclusive or Necessary Partners for Organizational Success? Robin Schooling, SPHR, SHRM-SCP VP, Human Resources Hollywood Casino - Baton Rouge @RobinSchooling June 28, 2017
  • 2.
  • 3.
  • 5. Engagement:“...[employees] who are involved in, enthusiastic about and committed to their work and workplace.” Gallup Happiness: “a state of well-being and contentment” Merriam-Webster
  • 6.
  • 7. The Gallup Q12 Index 1. Do you know what is expected of you at work? 2. Do you have the materials and equipment to do your work right? 3. At work, do you have the opportunity to do what you do best every day? 4. In the last seven days, have you received recognition or praise for doing good work? 5. Does your supervisor, or someone at work, seem to care about you as a person? 6. Is there someone at work who encourages your development? 7. At work, do your opinions seem to count? 8. Does the mission/purpose of your company make you feel your job is important? 9. Are your associates (fellow employees) committed to doing quality work? 10. Do you have a best friend at work? 11. In the last six months, has someone at work talked to you about your progress? 12. In the last year, have you had opportunities to learn and grow?
  • 8.
  • 9. we cannot make people be happy we don’t believe it’s our responsibility
  • 10. “happiness is a state of activity” Aristotle
  • 11. create an environment for happiness drive out fear provide growth and development opportunities foster a sense of belonging
  • 12. two sides of the same coin... engagement is what the employer wants... ...happiness is what the employee wants...
  • 13. create an environment for commitment think frequency and speed all engagement is “local” trust, respect and ‘activate’
  • 14.