The document discusses the roles of recruiters, HR, and hiring managers in onboarding new employees. It emphasizes that recruiters are responsible for candidate relationships and experience, as well as compliance during the hiring process. HR focuses on cultural integration, connections within the company, and clarifying expectations. Hiring managers provide training and socialization once employees start. All parties should work together to ensure a smooth transition, clear expectations, and effective onboarding for new hires.

1. Setting Onboarding
Expectations:
The Role of Recruiters and
Hiring Managers
Robin Schooling, SPHR, SHRM-SCP

2. who I am
• HR leader, strategist, and advisor
• writer & blogger
• advisory board member for BlackbookHR
• active volunteer leader with SHRM, ATD, and Baton Rouge
Social Media Association
• “Top 100 Most Social Human Resource Experts on
Twitter” (Huffington Post)
• “2015 HR and Recruiting Thought Leaders to
Follow” (Glassdoor)
• Saints Fan (#WHODAT!)
• Dog Lady
Frank Lapidus
&
Mr. Crumples

3. day 1
new employee orientation

5. 31%

6. 13%

7. • still deciding on career path
• job was different than
explained in the interview
• boss was a jerk
why are you walking away?

8. • receive clear guidelines on
responsibilities (23%)
• more effective training
(21%)
• friendly smile/helpful co-
workers (17%)
so tell me what you want,
what you really, really want..

9. • manager 33%
• human resources 27.96%
• my department 26.57%

10. CHRO
Director of
Total Rewards
Director of
Learning & Development
Director of
Employee Relations
Director of
Talent Acquisition
Director of
HR Systems & Operations
recruiting activities
extended offers
negotiations orientation activities
system set up

11. where’s the hiring manager?

13. employee
recruiter
HR
hiring
manager
good things come in threes

14. culture connection
clarificationcompliance
“the process of helping new hires adjust to
social and performance aspects of their jobs quickly and smoothly”
Talya N. Bauer; Onboarding New Employees: Maximizing
Success (SHRM Foundation)

15. offer
accepted
start date
socialization
&
performance
mind the gaps!
recruiting
HR
manager
does this look familiar?

16. Beetlejuice!
Beetlejuice!
Beetlejuice!
good things come in threes

17. Recruiting

18. “Road Block”
Liu Bolin
“why does HR...?”

19. HR’s role manager’s role
employer branding
candidate relationships
candidate experience

20. Human Resources

21. recruiter’s role manager’s role
compliance
cultural affinity
connection

22. Hiring Manager

23. recruiter’s role HR’s role
clarity
socialization
training

24. who should be at this table?

25. • employer
branding
• candidate
relationships
• candidate
experience
• compliance
• cultural
affinity
• connection
• clarity
• socialization
• training
recruiting HR manager

26. manager
HR
recruiting
socialization
compliance
candidate relationships
training
cultural affinity
employer branding
connection
clarity
candidate experience

27. think about...
• who makes the offer?
• who handles negotiations?
• who gives “the tour?”
• who orders equipment?
• who sets up meetings?
• who makes introductions?

29. good
things
come in
threes

30. Thank You!
@RobinSchooling
RobinSchooling.com
linkedin.com/in/robinschooling
Robin@RobinSchooling.com
let’s connect!