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Robson Motta | robson@chaordic.com.br
7 Machine Learning techniques
in practice in a Startup
312.000.000.000
(this means billions)
recommendations
in 2014
Get to know
our solutions
How to present the
best
recommendation
for each client/context?
recommendations
data
recommendations
data
preprocessing
processing
postprocessing
● products
● pageviews
● clicks
● buyorders
etc.
Machine Learning
“All models are wrong,
but some are useful”
(George E. P. Box)
… first ecommerce
We have
a client!
Content-based
Filtering
1
Content-based
Filtering
1
frequency of term
n in document d
IDF factor of
term n
weight of term n
within document d
Content-based
Filtering
1
reference
reference
reference
reference
Content-based
Filtering
1
Content-based
Filtering
1
Content-based
Filtering
1
Content-based
Filtering
1
Clustering
2
Clustering
2
Clustering
2
Clustering
2
iteration 1
Clustering
2
iteration 2
Clustering
2
iteration 3
Clustering
2
iteration 4
Clustering
2
iteration 10
Clustering
2
iteration 12
Clustering
2
… main issues
the number
of clusters
Clustering
2
Clustering
2
iteration 12
Clustering
2
iteration 13
… main issues
false positives
(pair of products wrongly
assigned to the same cluster)
false negatives
(pair of products wrongly
assigned to different clusters)
Clustering
2
Clustering
2
iteration 12
Clustering
2
iteration 12
… what did we learn?
clustering algorithms
+
evaluation metrics
Clustering
2
… second ecommerce
We have
another client!
Clustering
2
… second ecommerce
We have
another client!
And this one has categories!
Clustering
2
Clustering
2
Classification
3
Classification
3
Classification
3
Classification
3
Classification
3
… what did we learn?
committee
(modified SVM + kNN)
Clustering
2
… main issues
unbalanced classes
unlabeled areas
Classification
3
Classification
3
Active
Learning
3
Active Learning
4
Active Learning
4
Active Learning
4
Active Learning
4
Active Learning
4
Active Learning
4
Active Learning
4
… what did we learn?
distance:
new areas
confidence:
fix incorrectly classified
Active Learning
4
Active Learning
4
5
Community extraction
(networks)
Community
extraction
(networks)
5
Community
extraction
(networks)
5
Community
extraction
(networks)
5
… what did we learn?
committee
(clustering + community extraction)
Community
extraction
(networks)
5
Community
extraction
(networks)
5
Collaborative
Filtering
6
Collaborative
Filtering
6
Customers Who Bought This Item Also Bought, PaulsHealthBlog.com, 11.04.2014
Collaborative
Filtering
6
Collaborative
Filtering
6
Collaborative
Filtering
6
Collaborative
Filtering
6
Collaborative
Filtering
6
Collaborative
Filtering
6
Collaborative
Filtering
6
Collaborative
Filtering
6
Collaborative
Filtering
6
user-based
Collaborative
Filtering
6
10 5 7 0 2 3 4 1
...
Collaborative
Filtering
6
10 5 7 0 2 3 4 1
...
item-based
Collaborative
Filtering
6
Multi-armed
Bandit
7
Multi-armed
Bandit
7
Exploration-Exploitation
trade-off
Multi-armed
Bandit
7
… case 1
algorithm 2
algorithm 1
…
algorithm N
Multi-armed
Bandit
7
… case 2
order 2
order 1
…
Multi-armed
Bandit
7 chance to be picked
Multi-armed
Bandit
7 chance to be picked
Multi-armed
Bandit
7 chance to be picked
Multi-armed
Bandit
7 chance to be picked
Multi-armed
Bandit
7 chance to be picked
user feedback: click
Multi-armed
Bandit
7 chance to be picked
Multi-armed
Bandit
7 chance to be picked
user feedback: click
recommendations
data
preprocessing
mining
postprocessing
● products
● pageviews
● clicks
● buyorders
etc.
Challenges
+
...
popular items
outliers
incompatible
principal-accessory
+
+
How do we
guarantee quality
to our clients?
● subjective evaluation: visualization
● objective evaluation: quality measures
● online evaluation: A/B test and Bandit
Multidimensional Projection
(tSNE technique)
Stability, purity and coverage measures
Circular connected chart
A/B tests
Robson Motta
robson@chaordic.com.br

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7 Machine Learning techniques in practice in a Startup