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Rethink the Public Library

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Key note, Cilip and Library Association of Ireland, Belfast, April 2015

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Rethink the Public Library

  1. 1. Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark CILIP and LAI, Belfast, April 2015 Rethinking the Public Library
  2. 2. 1 Library in Society 2 The Digital Library 3 Library as Space 4 Partnerships and User Involvement Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  3. 3. Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  4. 4. New citizens The “new elderly" Demography Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  5. 5. Demography 30 % fewer young people.. ..than when I was young! Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  6. 6. The social excluded Polarisation? 40 % of the labour force has no vocational education 20 % of youth does not get education beyond secondary school 15 – 20 % of population are illiterate = 1 mio people Larger gap between information strong and information weak citizens? Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  7. 7. Citizen = consumer?  Increasing individualization  The political consumer  Self-reliant  Demand for quality  Leisure time is a limited resource Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  8. 8. 0 200 400 600 800 1000 1200 1400 More than 60 % decrease in number of service points in Denmark since 1980! Fewer libraries.. .
  9. 9. Urbanization.. Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  10. 10. Mobility.. Hyper connectivity Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  11. 11. A well known innovation strategy in the public sector.. But the public sector is in a state of permanent crisis, and the fight on resources is intense.. Send more money..
  12. 12. Reinvent the library new ways of professionalism new products new alliances new ways of funding Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  13. 13. A new library model for the knowledge society Danish Digital Library The ’Open Library’ Partnerships Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  14. 14. A new model for the contemporary public library A vision for the Danish Digital Library Recommendations on the ’Open Library’ Partnerships as development tools Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  15. 15. The modern library D. Skot-Hansen et. al. Royal School of Library and Information Science Cognition/information Engagement Innovation Empower- ment
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  17. 17. Infrastrucure for digital objects + Collaboration on purchasing + Promotion and mediation Danish Digital Library Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark All Danish municipalities has joined!
  18. 18. Idea  Liberate data and information  Create relations between data  Make the users knowledge visible and useful  Place information in a meaningful context for the users ..by using open source software and forming communities for development Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  19. 19. User transactions Application layer Concept O Sources O m Presentation Harvesting and indexing Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark Shared Library automa- tion system The well (data repository) The well (data repository) The well (data repository) The well (data repository) User transactions Application layer
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  22. 22. Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  23. 23. Started spring 2000 Editor based in Aarhus, production distributed Cooperation with nationwide public service TV and radio broadcast Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  24. 24. Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  25. 25. Watch movies with your borrowers card on filmstriben.dk Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
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  27. 27. eBook shelf Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
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  29. 29. Multiple platforms Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
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  31. 31. Started October 2011 Co-op with +130 publishers Build on TING Technical integration to Fiction Literature portal Integration to OPAC’s Library ebook-service
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  33. 33. Integrated e-content My loans/account New media/ services Recommen- dations News from the library Events Search General info Reservations - SMS services
  34. 34. Others who have borrowed.. Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  35. 35. Film and movies E-sound books E-music E-books E-content from the library: E-books E-sound books Music Film.. ..in Websites from e.g. educational institutions Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  36. 36. City and media Mob portals Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
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  38. 38. Pop-up surveys
  39. 39. Self serviced on-line borrower registration
  40. 40. Responsive design Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  41. 41. Only digital content Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  42. 42. From Information searchable anywhere To What is only possible to experience in the library Space for media The space as a media On-line On-site Information Meaning and significance Facts Reliability Encounter with information Encounter with people Well informed Eksperimental Visitor Resource Neutrality Sensuous Serious Playful Programme Events The library as a space Ivar Moltke, Create
  43. 43. From Space for Media to Space for People Libraries are low intensive meeting places and creators of social capital and trust.. Ragnar Audunson, Oslo University college, Dept. of Journalism, Library and Information Studies, Oslo, Norway
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  48. 48. Scan point Remember this book Others have also borrowed.. Titles by same author Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
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  52. 52.  All Danish public libraries participate  Universe – basic figures and changing themes – also in the physical libraries Palle’s Gift Shop Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
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  55. 55. Interaction Distance Short term Long termSponsorships Short duration Donations, gifts Volunteers as consultants Advocacy campains Co-production R & D Business development projects Branding Sponsorships Long duration Networks, clubs Innovation in hybrid organisations Dialogue on services Partnership strategy Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  56. 56. Therefore partnerships.. New resources and skills in the library Knowledge and inspiration from others Increased network Increased diversity and quality in service production Enhanced communication and marketing Legitimization New ambassadors Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  57. 57. A British idea: The Mash-up library LOCAL ARCHIVE ARKIV Archive YOUTH MEETING ROOMS ANALOGUE MEDIA SELF SERVICE LEARNING CENTER SMS BUSINESS SERVICE HOME- WORK HELP COMMUNITY CENTER CAFÉ STUDY SUPPORTJOB CORNER LIBRARY SHOP REFERENCE CONSUMER INFO NATURE GUIDE EXHIBITIONS FAMILIES Partner activities Q AND A HEALTH COUNCELLING LEISURE INFO NEWS LOUNGE QUIET AREA TODDLERS/CHILDREN REA- DING TRAI- NING Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  58. 58. Citizens’ Services Now all Danish public libraries offer some sort of Citizens Services
  59. 59. Hackerspaces Makerspaces Fablabs Share premises, tools, knowledge Create projects, ideas, network
  60. 60. Urban performance depends not only on the city’s hard infrastructure, - physical capital, but also, and increasingly so, on the availability and quality of knowledge, communication and social infrastructure, - human and social capital. ”Smart Cities in Europe”, Caragliu, m.fl., Amsterdam Free University, 2009
  61. 61. LESSONS LEARNED Make partnerships Co-create and co-produce Integrate user generated knowledge in services Liberate the library from analog media - gradually!!! Think value chains, formats and ”universes” in service production Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  62. 62. LESSONS LEARNED Make space for prototyping in the physical library Increase ties between other public sector activities and libraries Think ’relations’ rather than ’transactions’ Advocate and campain Be where the users are Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
  63. 63. Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark A question for you.. To which problems in society is your library the answer?
  64. 64. Rolf Hapel, Borgerservice og Biblioteker, Aarhus Kommune A space for co-operation A place for dialogue, knowledge, ideas and inspiration An open and informal learning space A unique place for children The Vision
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  71. 71. Visionen Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark
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