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The	
  Story	
  of	
  a	
  Lean	
  Startup	
  
       The	
  Junc)on	
  -­‐	
  Thursday,	
  Dec	
  8th	
  
Stuff	
  we	
  might	
  cover	
  

•  Group-­‐gi>ing	
  romance	
  
•  Things	
  you	
  just	
  might	
  wanna	
  tryreadconsider	
  	
  
•  Fundraising,	
  revenue	
  &	
  anything	
  in	
  between	
  
•  Key	
  metrics,	
  self-­‐analysis	
  &	
  the	
  ability	
  to	
  start	
  anew	
  
•  Customer	
  discovery	
  Vs.	
  Sales	
  
•  Q&A	
  
Me	
  in	
  10	
  sec	
  

•  Brave	
  Inbox	
  fighter	
  
•  Frustrated	
  guitar	
  player	
  
•  Proud	
  Zell	
  Alumni	
  
•  Happy	
  group-­‐gi>er	
  
•  Vicious	
  social	
  commerce	
  warrior	
  	
  
	
  
                                                      hVp://about.me/rongura	
  	
  
	
  
Team	
  
•    11+	
  dog	
  	
  
•    Mean	
  and	
  lean	
  
•    Small	
  Tel-­‐Aviv	
  hideout	
  
•    Our	
  team	
  is	
  cooler	
  than	
  yours	
  
•    This	
  deck	
  is	
  actually	
  all	
  about	
  team	
  forma)on	
  	
  
so,	
  what	
  
is	
  group	
  
gi>ing	
  
anyway?	
  
	
  
Group	
  Gi>s	
  




1 Start	
  a	
  gi>	
        2 Friends	
      3 Get	
  the	
  gi>	
                               chip	
  in
who	
  
wants	
  
a	
  gi>?	
  
11/10
                                            Holiday Season
                           610              eBay launch
                                rcial
                        Comme                      	
                                 ent
                         Agreem
                  310                                     311
                         rs                          Exclusivity period      6/11
               First use 	
               910
                        ing                               ended           Launching a
               AB test                 VC round
                                            	
                            B2B platform 	


      110
            Beta
  Closed
            money
a nd seed
         	
                                                                                 eBay 9/11
                                                                                     a cq u
                                                                                            isitio
                                                                                       	
          n
Jan	
  2010	
  –	
  FB	
  app	
  as	
  POC	
  
Ini)al	
  trac)on	
  

                                                                    “What	
  makes	
  The	
  Gi>s	
  Project	
  compelling	
  in	
  my	
  
                                                                    opinion	
   is	
   not	
   only	
   the	
   size	
   of	
   opportunity	
   in	
  
                                                                    social	
   commerce,	
   but	
   that	
   it’s	
   designed	
   to	
   sit	
  
                                                                    rather	
  cozily	
  within	
  the	
  online	
  purchase	
  flow”.	
  




“do	
  in	
  three	
  minutes	
  what	
  is	
  otherwise	
  a	
  
)me-­‐consuming	
  and	
  painful	
  process	
  that	
  
can	
  take	
  weeks	
  to	
  complete”.	
  




                               “Pitch	
  in!”	
  
                                                                                                                                                         10
eBay	
  Group	
  Gi>s	
  
my	
  
two	
  
cents	
  
Co-­‐Founders	
  
•    Truth	
  be	
  told	
  -­‐	
  nothing	
  else	
  really	
  maVers	
  
•    Partner	
  with	
  people	
  who	
  are	
  beVer	
  than	
  you	
  
•    You	
  must	
  genuinely	
  like	
  one	
  another	
  
•    You	
  should	
  want	
  to	
  see	
  them	
  a>er	
  work	
  
•    This	
  is	
  not	
  really	
  “work”	
  
•    You	
  should	
  all	
  be	
  vested.	
  All	
  of	
  you	
  
•    Be	
  fair	
  with	
  equity	
  as	
  you	
  are	
  with	
  rou)ne	
  
Fundraising	
  	
  
•  It’s	
  2012,	
  you	
  don’t	
  need	
  tons	
  of	
  $	
  to	
  build	
  a	
  POC	
  for	
  
   your	
  consumer	
  app	
  
•  You	
  want	
  value-­‐add	
  as	
  much	
  as	
  want	
  cash	
  
•  Cap	
  tables	
  are	
  not	
  wriVen	
  in	
  pencil	
  	
  
•  Always	
  be	
  in	
  demand	
  
•  Manage	
  your	
  investors	
  carefully	
  	
  
The	
  commitment	
  line	
  	
  
•    You’re	
  sure	
  you	
  are	
  100%	
  in!	
  
•    You	
  guys	
  signed	
  a	
  co-­‐founders	
  agreement	
  
•    You	
  quit	
  your	
  day	
  job	
  
•    The	
  product	
  looks	
  awesome	
  
•    Did	
  this	
  dude	
  just	
  gave	
  us	
  a	
  check	
  for	
  real?	
  
•    Your	
  new	
  office	
  space	
  is	
  the	
  absolute	
  best	
  
•    You	
  understand	
  you’re	
  145%	
  in..maybe	
  more?	
  
•    1st	
  real	
  board	
  mee)ng	
  
•    Your	
  1st	
  paid	
  employee	
  
•    1st	
  paying	
  customer	
  (!)	
  etc.	
  
selling	
  	
  	
  
online	
  
is	
  hard	
  
No	
  one	
  is	
  buying	
  :	
  ?	
  
•    Think	
  what	
  can	
  you	
  do	
  beVer	
  
•    Pivot	
  accordingly	
  	
  
•    Be	
  determine	
  yet	
  flexible	
  
•    Try	
  to	
  modify	
  dreams	
  on	
  the	
  fly	
  
•    Maybe	
  it’s	
  not	
  the	
  right	
  modelidea)me	
  
•    Good	
  thing	
  you	
  know	
  it’s	
  not	
  the	
  team..	
  cause	
  
     your	
  team	
  is	
  a	
  bunch	
  of	
  rock	
  stars.	
  	
  
 AB	
  tes)ng	
  
1.    Test	
  everything	
  
2.    Listen	
  to	
  results	
  	
  
3.    Offer	
  solu)ons	
  
4.    Test,	
  test,	
  test	
  
5.    Be	
  consistent	
  
6.    Be	
  in	
  control	
  
7.    Do	
  it	
  again	
  
      	
  
Customer	
  discovery	
  




•    Beware	
  of	
  the	
  “crocodile”	
  salesmen	
  
•    “How	
  about	
  4pm	
  PST?”	
  –	
  sales	
  from	
  TLV	
  
•    What	
  alpha?	
  you’re	
  good	
  to	
  go	
  
•    Design	
  partners	
  Vs.	
  beta	
  customers	
  
•    Early	
  success	
  Vs.	
  sustainable	
  pipeline	
  
I	
  wasn’t	
  
listening	
  	
  
can	
  you	
  cut	
  
to	
  the	
  chase?	
  
Do’s	
  
•  Partner	
  with	
  co-­‐founders	
  that	
  are	
  beVer	
  than	
  you	
  
     and	
  make	
  sure	
  everyone	
  are	
  vested	
  from	
  the	
  get-­‐
     go	
  
•  Raise	
  money	
  from	
  people	
  you	
  actually	
  like	
  	
  
•  Work	
  from	
  a	
  place	
  that	
  you	
  love	
  on	
  a	
  product	
  you	
  
     admire	
  
•  You	
  learn	
  much	
  more	
  about	
  how	
  other	
  people	
  
     think	
  when	
  you’re	
  asking.	
  
•  Try	
  to	
  be	
  nicer	
  than	
  the	
  guy	
  next	
  to	
  you	
  
	
  
Don’ts	
  
•  Say	
  you	
  can	
  work	
  alone	
  
•  Raise	
  too	
  liVlemuch	
  money	
  
•  Launch	
  without	
  a	
  specific	
  user	
  in	
  mind	
  
•  Manage	
  your	
  investors	
  poorly	
  	
  
•  Be	
  afraid	
  to	
  get	
  your	
  hands	
  dirty	
  
•  Get	
  into	
  fights	
  with	
  co-­‐founders	
  	
  
Reading	
  list	
  
•    The	
  Art	
  of	
  the	
  Start	
  
•    Outliers	
  
•    Mark	
  Suster’s	
  Both	
  sides	
  of	
  the	
  table	
  	
  
•    The	
  Funded	
  
•    Paul	
  Graham’s	
  blog	
  
•    Ben	
  Hhorowitz’s	
  blog	
  
•    Your	
  own	
  notebook	
  
Ques)ons?	
  
     Thoughts?	
  
     	
  




                Ron	
  Gura	
  
                Head	
  of	
  Center	
  
                rgura@ebay.com	
  	
  

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The Gifts Project Lessons - The Story of a Lean Startup

  • 1. The  Story  of  a  Lean  Startup   The  Junc)on  -­‐  Thursday,  Dec  8th  
  • 2. Stuff  we  might  cover   •  Group-­‐gi>ing  romance   •  Things  you  just  might  wanna  tryreadconsider     •  Fundraising,  revenue  &  anything  in  between   •  Key  metrics,  self-­‐analysis  &  the  ability  to  start  anew   •  Customer  discovery  Vs.  Sales   •  Q&A  
  • 3. Me  in  10  sec   •  Brave  Inbox  fighter   •  Frustrated  guitar  player   •  Proud  Zell  Alumni   •  Happy  group-­‐gi>er   •  Vicious  social  commerce  warrior       hVp://about.me/rongura      
  • 4. Team   •  11+  dog     •  Mean  and  lean   •  Small  Tel-­‐Aviv  hideout   •  Our  team  is  cooler  than  yours   •  This  deck  is  actually  all  about  team  forma)on    
  • 5. so,  what   is  group   gi>ing   anyway?    
  • 6. Group  Gi>s   1 Start  a  gi> 2 Friends   3 Get  the  gi> chip  in
  • 7. who   wants   a  gi>?  
  • 8. 11/10 Holiday Season 610 eBay launch rcial Comme ent Agreem 310 311 rs Exclusivity period 6/11 First use 910 ing ended Launching a AB test VC round B2B platform 110 Beta Closed money a nd seed eBay 9/11 a cq u isitio n
  • 9. Jan  2010  –  FB  app  as  POC  
  • 10. Ini)al  trac)on   “What  makes  The  Gi>s  Project  compelling  in  my   opinion   is   not   only   the   size   of   opportunity   in   social   commerce,   but   that   it’s   designed   to   sit   rather  cozily  within  the  online  purchase  flow”.   “do  in  three  minutes  what  is  otherwise  a   )me-­‐consuming  and  painful  process  that   can  take  weeks  to  complete”.   “Pitch  in!”   10
  • 13. Co-­‐Founders   •  Truth  be  told  -­‐  nothing  else  really  maVers   •  Partner  with  people  who  are  beVer  than  you   •  You  must  genuinely  like  one  another   •  You  should  want  to  see  them  a>er  work   •  This  is  not  really  “work”   •  You  should  all  be  vested.  All  of  you   •  Be  fair  with  equity  as  you  are  with  rou)ne  
  • 14. Fundraising     •  It’s  2012,  you  don’t  need  tons  of  $  to  build  a  POC  for   your  consumer  app   •  You  want  value-­‐add  as  much  as  want  cash   •  Cap  tables  are  not  wriVen  in  pencil     •  Always  be  in  demand   •  Manage  your  investors  carefully    
  • 15. The  commitment  line     •  You’re  sure  you  are  100%  in!   •  You  guys  signed  a  co-­‐founders  agreement   •  You  quit  your  day  job   •  The  product  looks  awesome   •  Did  this  dude  just  gave  us  a  check  for  real?   •  Your  new  office  space  is  the  absolute  best   •  You  understand  you’re  145%  in..maybe  more?   •  1st  real  board  mee)ng   •  Your  1st  paid  employee   •  1st  paying  customer  (!)  etc.  
  • 16. selling       online   is  hard  
  • 17. No  one  is  buying  :  ?   •  Think  what  can  you  do  beVer   •  Pivot  accordingly     •  Be  determine  yet  flexible   •  Try  to  modify  dreams  on  the  fly   •  Maybe  it’s  not  the  right  modelidea)me   •  Good  thing  you  know  it’s  not  the  team..  cause   your  team  is  a  bunch  of  rock  stars.    
  • 18.  AB  tes)ng   1.  Test  everything   2.  Listen  to  results     3.  Offer  solu)ons   4.  Test,  test,  test   5.  Be  consistent   6.  Be  in  control   7.  Do  it  again    
  • 19. Customer  discovery   •  Beware  of  the  “crocodile”  salesmen   •  “How  about  4pm  PST?”  –  sales  from  TLV   •  What  alpha?  you’re  good  to  go   •  Design  partners  Vs.  beta  customers   •  Early  success  Vs.  sustainable  pipeline  
  • 20. I  wasn’t   listening     can  you  cut   to  the  chase?  
  • 21. Do’s   •  Partner  with  co-­‐founders  that  are  beVer  than  you   and  make  sure  everyone  are  vested  from  the  get-­‐ go   •  Raise  money  from  people  you  actually  like     •  Work  from  a  place  that  you  love  on  a  product  you   admire   •  You  learn  much  more  about  how  other  people   think  when  you’re  asking.   •  Try  to  be  nicer  than  the  guy  next  to  you    
  • 22. Don’ts   •  Say  you  can  work  alone   •  Raise  too  liVlemuch  money   •  Launch  without  a  specific  user  in  mind   •  Manage  your  investors  poorly     •  Be  afraid  to  get  your  hands  dirty   •  Get  into  fights  with  co-­‐founders    
  • 23. Reading  list   •  The  Art  of  the  Start   •  Outliers   •  Mark  Suster’s  Both  sides  of  the  table     •  The  Funded   •  Paul  Graham’s  blog   •  Ben  Hhorowitz’s  blog   •  Your  own  notebook  
  • 24. Ques)ons?   Thoughts?     Ron  Gura   Head  of  Center   rgura@ebay.com