22. APO KM Framework O UTCOMES KNOWLEDGE P ROCESS A CCELERATORS People Processes Leadership Technology Quality Profitability Productivity Growth Team Capability Organizational Capability Individual Capability Learning Innovation Learning Innovation Societal Capacity Vision Mission Create Share Apply Identify Store
28. Organizational KM Infrastructure KM Strategy Critical Knowledge Areas CKO Knowledge Base Owners Knowledge Manager Knowledge Work Learning’s, Ideas, Knowledge, Experiences, Needs,Problems Daily Work practices and processes CKA 1 CKA 2 CKA 3 CKA 4 CKA 5 Nominates Improves Facilitates KM processes Responsible for Projects and processes Objectives Communities of Practice / K Networks
29. BBC & Web 2.0 1. Get People Talking 2. Find People 3. Get Blogging 4. Use Wiki’s
40. Pearls of Wisdom “ One’s knowledge is only a handful of sand, there is still an ocean of knowledge to learn” Tamil proverb
41. Pearls of Wisdom “ Think of yourself as if you were the only unenlightened person in the world. Everyone else is your teacher.” Buddha
Editor's Notes
Key Messages: Transition:
Key Messages 90:10 analogy. 10% explicit knowledge 90% tacit knowledge Transfer of the tacit to tacit knowledge Rate of transfer of k between people is dependent on the richness of the information communicated Transition
Key Messages 90:10 analogy. 10% explicit knowledge 90% tacit knowledge Transfer of the tacit to tacit knowledge Rate of transfer of k between people is dependent on the richness of the information communicated Transition
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages Virtuous Circle. The key point in all of the principles is education. Transition We have now looked at our links to the business objectives.
Key Messages The day is split into 5 modules. Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
Key Messages Transition
Key Messages Move towards creating KM standards Transition Further Reading Knowledge Management – A Guide to Good Practice – PricewaterCoopers, BSI Website – http://www.bsi-global.com
Key Messages The day is split into 5 modules. Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
Key Messages Framework to help organisations to start envisioning how the KM strategy might be structured. Transition We will look how we can do this in the next step – knowledge assessment.
Key Messages The day is split into 5 modules. Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
Key Messages The day is split into 5 modules. Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
Key Messages Keywords here are collectively and systematically. KM is about Creating, Sharing and applying Knowledge KM must be linked to the Business Objectives Transition
Key Messages Framework to help organisations to start envisioning how the KM strategy might be structured. Transition We will look how we can do this in the next step – knowledge assessment.
Key Messages Commitment and participation from Senior Management is vital You need a CKO You must run a pilot. Transition
Key Messages Commitment and participation from Senior Management is vital You need a CKO You must run a pilot. Transition
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